Top tier company. 2 packages recently took less than a week to arrive in the US. Customer service above and beyond. I recently ordered a chemical that was not what I expected. Totally my fault, yet... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Quick shipping, standard or xpress-post to US. IF you receive your order, they're responsive, MSDS sheets, Not for Human Consumption, but I think there mail is being watched or address was burne... Zobacz więcej
Chemlogix is hands down my favorite vendor , I have placed well over 20 orders and have received every one in usa. I wouldn't waste money on tracking even if I could, as I know I will always get my or... Zobacz więcej
Have Order delay for 2 weeks Gave 100%, tried reching Chemlogix costumer service. Sent mail to all email accounts. Previous order was incorrectly labeled and assembled. Now, have to... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
#501-3292 Production Way, V5A4R4, Burnaby, Kanada
- 18888564491
- info@chemlogix.ca
- chemlogix.ca
4,8
Doskonała
55 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good customer service
22 lipca 2020
Opinia niezależna
Legit awesome helpful people
Legit awesome helpful people. Only took 6 days to ne usa including the weekend after receiving confirmation email.
2 lipca 2020
Opinia niezależna
Great source for research chemicals!
Fantastic ordering process all around. It does take some effort to get approved to place an order for research purposes, but it is definitely worth the hassle. This is a legitimate and trustworthy source. Untracked shipping took about 10 days from Canada to the US.
1 maja 2020
Opinia niezależna
CHEMLOGIX
I tried to give these guys the benefit of the doubt. I have already spent over 350 in orders trying to get ANYTHING AT ALL from this company. The first order was shy of 100usd. It never came in, but I was told if I wanted to ensure I received what I paid for, I should buy the tracking option (already a red flag, I think my product should come in regardless of what shipping option I chose, especially over 100 usd). Sk I decided to go for it with some of the good reviews I'd read. I placed a tracked order totalling over 250 usd. Guess what? It's been almost 2 months and absolutely nothing. Last update is that my package was being inspected by customs (keep in mind the companies I'd bought from before NEVER had an issue being inspected because they were extremely stealthy). Now I'm allowed a reship after 2 MONTHS and orders totalling over 350 usd. I've asked to get a reshipment, yet I've had no response to my inquiry. The only thing I did find out was that regardless of the transaction I initially made, saying that if I did not receive my tracked package, another tracked package would be shipped after 2 MONTHS, I would only be receiving a standard snail mail reshipment due to Covid 19, even though my initial purchase back in February ensured another tracked package if I were to not receive the initial shipment. I've spent money to get nothing in return from Chemlogix, and I urge others not to waste time, money, and effort in trying to get anything from this company. Yes, they responded to my rating, but they havent responded to the reshipment besides the fact that they would, if anything, not fulfill the agreement of another tracked shipment to me after waiting 2 months. Horrible, misleading customer service. This company should be ashamed of its practices.
5 kwietnia 2020
Opinia niezależna
Odpowiedź od Chemlogix
I'm currently looking into this. I believe that the client's inquiry was handled within 24 hours and he does qualify for a reship. I'm currently investigating the possibility that earlier attempts at communication was missed by our CS team.
UPDATE: We were Infact about 24 hours behind on some customer service inquiries due to the volume of shipping related inquiries. I do apologize for that.
Second experience with them
Second experience with them. I'm sure there will be a 3rd. seriously, 10/10
12 lutego 2020
Opinia niezależna
Ordered a couple times
Ordered a couple times. Great service and product quality.
9 lutego 2020
Opinia niezależna
Hands down some of the best customer service imaginable.
Your able to contact them through multiple means ( hotline, email, site.) They are almost always available and provides you with any details you may want to know. <3
29 stycznia 2020
Opinia niezależna
Talk about amazing customer service!
The best customer service since bcl supply was in . This service tops bcl supply by a mile!
29 stycznia 2020
Opinia niezależna
HIgh Quality products
HIgh Quality products, Quick shipping, Excellent customer Care and expedient reply to inquiries.
Chemlogix comes highly recommended from me.
10 grudnia 2019
Opinia niezależna
Professional Lab
Excellent quality, top notch customer service and fast delivery.
I highly recommend !
3 grudnia 2019
Opinia niezależna
Ordered 4 times so far
I have used chemlogix four times. Never had an issue besides Purolator losing a package for a month. Bags are always overweight. Prices seem reasonable. Good customer service.
18 lipca 2019
Opinia niezależna
Nothing but good experiences with these…
Nothing but good experiences with these guys, over weight, great customer service. Haven't ordered in awhile but will use them for all orders of this type in the future
25 stycznia 2019
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.