We were so impressed with the customer service!! We live up in Scotland and knew exactly what travel system we were looking for, however we were struggling to get it anywhere. We seen that it was avai... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Amazing service! What a brilliant company, delivery company failed to deliver my item and sent back to vendor upon emailing the vendor and having a short phone call they resolved the issue and got the... Zobacz więcej
We have been to Chelsea Baby in Brierley Hill twice. Once for a new born car seat and second time for a toddler car seat. I cannot recommend the staff and shop enough. They are knowledgable, patient w... Zobacz więcej
I dealt with Cosy N Safe and purchased through Chelsea Baby. Fantastic service from start to finish. I called a few times for advice before buying two new seats after an accident. The team were fanta... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We here at Chelsea Baby are dedicated to bringing you the best possible brands at the best prices! We are the one stop shop for everything you need on your baby’s journey through life. From the moment you start planning your nursery, to potty training then learning to ride a bike and beyond! As parents ourselves we know how difficult raising children can be and how confusing buying all of the things you need and what questions you may have, such as, “which car seat is the best?” “Is this pram suitable for newborns?” ” What is the in Christmas present this year?” and more. That’s why our team of dedicated experts are here to advise and help you on your journey
Dane kontaktowe
Unit 25 Pedmore Road Industrial Estate, DY5 1TJ, Brierley Hill, Zjednoczone Królestwo
- 01902490211
- hello@chelseababy.com
- chelseababy.com
4,6
Doskonała
147 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fast prompt delivery
28 października 2024
Great company to buy from
Great company to buy from. I bought a swing seat from them, the price was great, the product is of good quality, their communication is effective, they are kind, great customer service, delivery was fast. They are a trustworthy company. I am glad I bought from them.
4 listopada 2024
Opinia niezależna
Amazing service
Amazing service! What a brilliant company, delivery company failed to deliver my item and sent back to vendor upon emailing the vendor and having a short phone call they resolved the issue and got the item re-dispatched to me, no faff, no long wait times, no arguments, simple, friendly service! Thank you so much
28 października 2024
Opinia niezależna
Fantastic customer service
Fantastic customer service. Monica was able to advise on when delivery would happen to ensure I was home.
Highly recommend using this company- thank you very much.
13 sierpnia 2024
Odpowiedź od Chelsea Baby
We're thrilled to hear that you had such a positive experience with our company and that our communication and delivery exceeded your expectations.
We truly appreciate your support and are grateful for the opportunity to serve you. If you ever need assistance in the future, please don't hesitate to reach out.
Warm regards,
Chelsea Baby Team
Odpowiedź od Chelsea Baby
Thank you so much for your kind words, Rosie! 😊 We're thrilled to hear that you found the ordering process easy and that your delivery was super fast.
Enjoy your purchase!
Best regards,
Chelsea Baby Team
If I said of the bag was not made…
If I said of the bag was not made properly had it for over four weeks and it’s already broken on one side not a very good model
29 lipca 2024
Odpowiedź od Chelsea Baby
Thank you for sharing your feedback, Heidi. We're sorry to hear about the issue with your pushchair. This certainly doesn't reflect the quality we strive for.
Please reach out to our customer service team so we can assist you in resolving this matter as quickly as possible. Your satisfaction is important to us.
Best regards,
Chelsea Baby Team
Lovely shop excellent customer service
The staff were lovely, not your ordinary baby shop, products are amazing.
22 lipca 2024
Odpowiedź od Chelsea Baby
Thank you so much for your kind words, Diane!
We're thrilled to hear that you had a positive experience at our shop and enjoyed our unique selection of products. Our team is dedicated to providing excellent customer service, and we're glad that shone through during your visit.
We look forward to welcoming you back soon!
Best regards,
ChelseaBaby Team
Odpowiedź od Chelsea Baby
Thank you so much for your kind words, Elizabeth! 😊
We're thrilled to hear that you had a fantastic experience with our customer service.
If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
Chelsea Baby Team
Great customer service!
I had ordered a cot which had some manufacture issues, got in contact with Chelsea Baby and they promptly sorted the issue and kept me informed with updates. Will be my go to for baby items in the future as they are competitively priced and reassured with the after sales.
30 kwietnia 2024
Odpowiedź od Chelsea Baby
Thank you so much for your kind words, Ashley!
We're glad we could resolve the issue with your cot promptly. It's wonderful to hear that you were satisfied with our customer service and pricing.
We look forward to being your go-to for baby items in the future! :)
Best regards,
Chelsea Baby team
Bought a baby carrier
Bought a baby carrier, the following day I received an email saying that the product was out of stock with an expected date of delayed delivery and I was asked whether I was happy to wait or I wanted a refund. I decided to wait. I was notified the day before the delivery and the items arrived as expected, well wrapped and in good condition.
28 maja 2024
Odpowiedź od Chelsea Baby
Thank you for sharing your experience with Chelsea Baby, Gerson.
We're sorry for the initial delay but are pleased to hear that you were satisfied with the communication and the condition of your baby carrier upon delivery. Your patience and understanding were greatly appreciated.
If you have further questions or need any assistance, do not hesitate to contact us.
Thank you for choosing Chelsea Baby!
Best regards!
Excellent customer service 🤩 Even when…
Excellent customer service 🤩 Even when a fault occurred, all was made better by Monica, who couldn't do enough to help.
18 kwietnia 2024
Odpowiedź od Chelsea Baby
Thank you so much for your kind words and positive review, Phoebe!
We're happy to hear that you had an excellent customer service experience with us.
Your satisfaction is our top priority, and it's wonderful to hear that Monica went above and beyond to help you.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again!
Best regards,
Chelsea Baby Team
Great company made an expensive…
Great company made an expensive purchase and was very happy from start to finish smooth transaction great item and fast delivery tracked thank you 😊 ⭐️⭐️⭐️⭐️⭐️
18 kwietnia 2024
Odpowiedź od Chelsea Baby
Thank you very much for taking the time to share your positive experience with us Sarah!
We're thrilled to hear that you had a smooth transaction and that you're happy with your purchase.
If you ever need anything else or have any questions, please don't hesitate to reach out. We're here to help!
Warm regards,
ChelseaBaby Team
Super speedy delivery and communication response
Wow! The communication from this company was amazing. I was told if I ordered before 3:30pm on a Thursday it would be delivered the next day. It was here by 9:30am the next day delivered by the trusted DPD. Thank you for making my purchase an easy experience.
25 kwietnia 2024
Opinia niezależna
Odpowiedź od Chelsea Baby
Thank you so much for your wonderful feedback Mtb!
We're thrilled to hear that you had such a positive experience with our company and that our communication and delivery exceeded your expectations.
We truly appreciate your support and are grateful for the opportunity to serve you. If you ever need assistance in the future, please don't hesitate to reach out.
Warm regards,
Chelsea Baby Team
The seat is ideal thank you
The seat is ideal thank you. Would be nice if this provider also sold the covers for the seat too as this would be helpful to get everything in one place!
8 kwietnia 2024
Odpowiedź od Chelsea Baby
Thank you for your feedback and for choosing our product, Yvonne ! We're delighted to hear that the seat meets your needs.
We appreciate your suggestion regarding selling seat covers as well. Rest assured, we'll take your feedback into consideration for future improvements.
If you have any further suggestions or questions, please feel free to reach out. We're here to help!
Best regards,
Chelsea Baby Team
Fantastic customers service and quick…
Fantastic customers service and quick delivery!
8 kwietnia 2024
Odpowiedź od Chelsea Baby
Thank you for your kind words Justyna!
Providing excellent customer service and quick delivery are our top priorities. We're thrilled to hear that we met your expectations.
If you ever need anything in the future, please don't hesitate to reach out.
Best wishes,
Chelsea Baby Team
Odpowiedź od Chelsea Baby
Thank you for your feedback Cass!
We're glad to hear that your pushchair arrived on time.
If you ever need assistance in the future, feel free to reach out.
Best regards,
Chelsea Baby Team
Brilliant customer service
Just want to thank Kai from Chelsea baby for amazing service. We received our hauck 4d rapid stroller and the canopy was damaged. I contacted the team and a replacement canopy was sent out within 24 hours! Would definitely use again and recommend.
20 kwietnia 2024
Opinia niezależna
Odpowiedź od Chelsea Baby
Thank you for your kind words Jessica!
We're thrilled to hear that Kai provided you with excellent service and that we could swiftly resolve the issue with your stroller.
Your recommendation means a lot to us, and we're looking forward to assisting you again in the future.
Best regards,
Chelsea Baby Team
Great value store
First time ordered with this company they where the cheapest for pushchair i wanted by a good £60 great pushchair and quick delivery would order again thank you
16 kwietnia 2024
Opinia niezależna
Odpowiedź od Chelsea Baby
Thank you for choosing our store Joanne!
We're delighted to hear that you found great value in our products and services. Your satisfaction is our priority, and we look forward to serving you again in the future.
Best regards,
Chelsea Baby Team
Glad I ordered!
I was skeptical about ordering from this company as hadn’t heard of them before and couldn’t find too many reviews online.
However they had the best price for the OBaby chair I wanted and so glad I ordered from here! No problems at all and the chair arrived the next day!
14 marca 2024
Opinia niezależna
Odpowiedź od Chelsea Baby
Thank you for sharing your experience with us!
We're happy to hear that you took a chance on us and that your OBaby chair arrived promptly without any issues.
If you ever need anything else, please don't hesitate to reach out.
Best regards,
Chelsea Baby Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.