No other company beats Cheeky for me! Fantastic range of options, I’ve got several pairs of period pants from them and all perfect. Good choice of flows/lengths of use. And the price is so affordable!... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
Really helpful customer service enabled me to get the exact size my autistic child needed in their chosen style of period pants. They were originally given a pair at school via their school Period Pov... Zobacz więcej
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Great underwear, unfortunately not for me at my current level of healing after a c section. The High waisted pants are a good fit, but i can't wear them yet until my adhesion heal as the seam literall... Zobacz więcej
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I suffer endometriosis and heavy periods although hormonal contraceptives have helped keep this at bay. Now nothing works and I suffer heavy bleeds and floods at random these pants are a godsend keepi... Zobacz więcej
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Informacje dotyczące firmy
O Cheekypants
Napisane przez firmę
Cheeky Pants - simple reusables since 2008!
Who are Cheeky Pants?
Cheeky Pants have been specialising in 'Simple Reusables since 2008, when we launched our best-selling reusable wipes kit on www.cheekywipes.com. Since then we've moved on to create our range of period pants, makeup removing pads and cloth sanitary pads within the UK. Our aim is to make reusable the norm with simple, cost effective solutions which are kind to your skin, your pocket and the planet.
Our team of experts all use the products themselves and are on hand to answer any questions or give any advice you may need, they just LOVE to talk pee, poo and periods
Small swaps can make a BIG difference, since 2016 we have saved:
Fast & Free Shipping!
Free RM Tracked delivery on all orders over £40
VIP shipping available for £9.95 which guarantees free UK shipping for life.
Dane kontaktowe
98 Sutton Road, BN25 4QJ, Seaford, Zjednoczone Królestwo
- 07308130406
- customers@cheekypants.com
- cheekypants.com
4,6
Doskonała
340 recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Not what I hoped.
I wasn’t impressed with the functionality of the pants unfortunately. They didn’t hold such at all.
6 marca 2024
Odpowiedź od Cheekypants
Thanks for taking the time to review your order and I'm sorry they didn't work as you had hoped.
I can see Kirstin on the team dropped you an email this morning with some advice and guidance so keep an eye on your inbox or spam folder.
Warm regards,
Jo
Great products
I think the products I have purchased from Cheekypants have been excellent. My only criticism is with the Cheekypants site and the ordering process which I personally found very chaotic and complicated.
27 lutego 2024
Odpowiedź od Cheekypants
Thanks for taking the time to review your orders and I'm so pleased they are working well for you.
We take all feedback on board so if you have some specific examples of how the site was complicated to use, please do drop us an email to customers@cheekypants.com and we can take a look.
I have also now added a VIP upgrade to your account so you will have FREE UK delivery on all orders over £5 and priority dispatch from now on.
Warm regards,
Jo
CHEEKYPANTS…
THEY SELL GREAT RANGE OF PRODUCTS FOR ALL AGES
DELIVERY VERY FAST AND GOOD COMMUNICATION
29 lutego 2024
Odpowiedź od Cheekypants
Thank you for the lovely review and I'm pleased we have got it right on all counts!
Warm regards,
Jo
Odpowiedź od Cheekypants
Thanks for the lovely all round review...we're happy that you're happy!
Warm regards,
Jo
Mens' incontinence pants - good product but the website and marketing need to be sensitive to male customers!
The key thing is that the product (mens' incontinence pants) so far appear comfortable, well made and do the job. What is very important to me is that they eliminate the need to send the disposable versions to landfill. I found the ordering problematic (something went wrong at the bank security check stage, and I had to mail customer services - it was a weekend and it took a time to reply). Eventually, I tried again, and was successful. In the hope of making the process easier, I signed-up for an account. Clearly male customers are in the minority, and I found myself being directed towards questionnaires about periods and have received a number of emails aimed at women. Whilst I applaud the drive to remove the unhealthy taboo about menstruation which my generation (I'm 72) experienced, I think the company would do well to consider the difference between mens' attitudes to incontinence and womens' attitudes to periods, and make its marketing to male customers more sensitive. I find the company name embarassing and was relieved to find that the package had been delivered to a neighbour in plain packaging with no clue as to the contents!
8 lutego 2024
Odpowiedź od Cheekypants
Thanks for taking the time to review your order and I'm really pleased the pants are working well for you.
I can see our emails around the time of ordering and hopefully you received the weekend out of office so knew we would be able to get back to you asap on the Monday.
We really value the feedback on communicating with our Male customers and have created some blog content and email newsletters around that. If you have signed up and are receiving newsletters geared towards periods and female incontinence/periods incontinence, you can unsubscribe and we are looking at ways to make the preferences relevant to our entire audience and customer base.
If we can help further, let us know.
Warm regards,
Jo
Bought for my daughter
Bought for my daughter, and she loves them have tried other makes but these are her go to pants she loves the way she can move , dance and exercise without the pants moving and feels totally comfortable in them
9 lutego 2024
Odpowiedź od Cheekypants
Thanks so much for the lovely review, we're so pleased they are working so well for her.
We are very happy to be her go to!
Warm regards,
Jo
Slow service for returns
Slow service for returns.
Received item which we found to be not of great quality and loose for sizing.
Returned via Royal Mail signed for on 22/1. Received an email on 30/1 confirming refund but still not received by 8/2.
Also as item was £14.99 and I paid £3.95 delivery & £3.05 to return it's cost me almost half of the item price for my trouble. Won't use this company again. Probably fine for nappies but not the period wear.
18 stycznia 2024
Odpowiedź od Cheekypants
Thanks for taking the time to review your order and I'm sorry if the returns process seemed a little slow. We do ask customers to allow 14 days for the exchange/refund to be processed but are usually ahead of this. I can see we processed your refund on 30th and I'm not sure why it didn't link through to the payment system but I have done that manually for you and we'll investigate further.
I'm sorry the bikini top you bought wasn't quite right for you. Our period pants and pads are really effective and comfortable so if you did want to try them, get in touch and we can guide you through sizing etc.
Warm regards,
Jo
Odpowiedź od Cheekypants
Thanks for the lovely review, we really appreciate it.
Warm regards,
Jo
Excellent service changed the pants…
Excellent service changed the pants size with no quibbles even with the delays over Christmas good to their word. Lovely dealing with real people.
1 lutego 2024
Odpowiedź od Cheekypants
Thanks for the lovely review and we have had a lovely few chats over email! I'm so pleased you are sorted with the pants you need.
You know where we are if you need us ;)
Warm regards,
Jo
Excellent customer service
Excellent customer service. Excellent products. Found online and what an excellent find. Wanted some washable incontinence knickers that were high waisted... And by accident found knickers that are so well designed they have exceeded expectations. Thank you
10 stycznia 2024
Odpowiedź od Cheekypants
Thanks for the lovely review and I am so pleased we have exceeded your expectations. We love that we have an affordable and effective range of underwear.
Warm regards,
Jo
Great product
Great coverage, easy to wash and keep clean. Worth it and better than another brand I bought too which was a similar price
10 stycznia 2024
Odpowiedź od Cheekypants
Thanks for the lovely review and I'm so pleased the pants have ticked ALL the boxes!
Warm regards,
Jo
Follow up on recent review
Followed up on my previous review but suggested sending me size small as replacement which as my waist is 38 and size small is 32 makes no sense. The waist was OK but rest of garment was too baggy and absorbent material did not absorb well.
5 stycznia 2024
Odpowiedź od Cheekypants
Thanks for following up after Kirstin on the team was advising on size. I can see she has added you to the waiting list for when the correct size is back in stock so hopefully they will work better for you.
Warm regards,
Jo
Odpowiedź od Cheekypants
Thanks for the review and glad we got everything to you speedily.
Warm regards,
Jo
All good easy to order and pay etc good…
All good easy to order and pay etc good quality product would recommend.
7 stycznia 2024
Odpowiedź od Cheekypants
Thanks so much for the lovely review and for wanting to spread the word, we really appreciate it.
Warm regards,
Jo
Great customer service
Great customer service. Had a sizing problem because I ordered the wrong size and the return and exchange process was smooth and well managed.
Many thanks
28 listopada 2023
Odpowiedź od Cheekypants
Thanks for the lovely review and I can see Kirstin on the team guided you through the exchange and it was all done smoothly and speedily.
Warm regards,
Jo
Love these
Love these. Thank you for making pants that give protection all the way to the top. Comfy, but reassuring.
22 listopada 2023
Odpowiedź od Cheekypants
Thanks for the lovely review. We won't compromise on protection so ALL our period pants bar one style have absorbent layers all the way from the front to the back waistband as we know that makes customers feel more secure and covers them (and us!) when sleeping on our fronts and backs!
Warm regards,
Jo
Gewoonweg TOP!!!
Dit is niet de eerste keer dat ik cheeky pants bestel. Vorige keer ook al zeer tevreden, geen lekkages of zichtbaarheid van de menstruatieslip onder kledij. Doet dus helemaal wat het moet doen.
Super!!!
10 listopada 2023
Odpowiedź od Cheekypants
Thank you for such a lovely review and I am so pleased you are loving the pants and they are working well for you!
Warm regards,
Jo
Really comfy and stylish
Really comfy and stylish. Great for young people with incontinence
25 października 2023
Odpowiedź od Cheekypants
Thanks for the lovely review. The pants you have are great and I'm so pleased they are working well.
Warm regards,
Jo
Pretty period pants
Pretty period pants - almond. These were really comfortable but after wearing for about 4-5 hours they started leaking at the sides. It’s hard to tell when they are getting ‘full’ and need to be changed so unfortunately I couldn’t trust them to wear out. Luckily I was wearing at home as it’s the first time. I have two other different styles but don’t think I can bring myself to trust them enough to wear.
3 listopada 2023
Opinia niezależna
Odpowiedź od Cheekypants
Thanks for taking the time to review your pants. Leaking after 4-5 hours would indicate that they had probably been on too long and leaking over the edge might mean that the middle was already full.
4-5 hours on a moderate to heavy day would be the most we would recommend wearing the pants and if you would change your disposable protection sooner than that (depending on your flow), then the pants would be the same.
I can't see your order details here to drop you an email but get in touch with us at customers@cheekypants.com and we can help.
Warm regards,
Jo
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