Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My Agent was so knowledgeable, kind and enthusiastic. A winning combination Plus she went out her way to get me an amazing cruise at a rate that was better than anything I could ever imagine fin... Zobacz więcej

Oceniono na 5 z 5

The cruise consultants are the absolute best! They work with you to find the exact trip you are wanting. They don't upsell anything! All calls are answered quickly. All messages are returned pro... Zobacz więcej

Oceniono na 5 z 5

As a veteran of many crusies I began using cheap cruises two years ago. You can not beat the prices and perks, but that is only a small portion of what makes this the preferred provider…concise sear... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had called just get a quick question answered... 3 days and 2 hours later I had my answer and the trip of a lifetime booked. I had so, so, sooooo many questions! Each question was answered, an... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Biuro organizujące wycieczki statkiem

Napisane przez firmę

Cheap Cruises provides the lowest cruise prices and more perks than booking directly with cruise lines. Get away on a cruise vacation for way less!


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

111 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I have book with cheap cruise before…

I have book with cheap cruise before and I did not have any problems so I decided to book again.

21 września 2023
Opinia niezależna
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Odpowiedź od CheapCruises.com

That's fantastic to hear! We pride ourselves on making sure our customers have a stress-free experience, so thank you for your kind words. Glad you're enjoying your cruises with us!

Oceniono na 5 z 5

Customer service i love i have just…

Customer service i love i have just booked my birthday cruise 2024 was worry till I saw reviews i want no surprises i will communicate back and fourth with them and norwegian as well to make sure im in

2 września 2023
Opinia niezależna
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Odpowiedź od CheapCruises.com

Thanks so much for your kind words and 5 star review! We're so happy you had a great experience with us. If there's anything we can do for you, we are here to help! Thanks again - we're counting down the days with you until your cruise vacation!

Oceniono na 5 z 5

Helpful Associate

Very helpful associate. Resolved a confusing issue.

18 września 2023
Opinia niezależna
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Odpowiedź od CheapCruises.com

Thanks so much for your kind words and 5 star review! We're so happy you had a very helpful experience with us. If there's anything we can do for you, we are here to help! Thanks again - we're counting down the days with you until your cruise vacation!

Oceniono na 5 z 5

Incredible cruise!

Highly recommend this Alaskan cruise on Celebrity and cheap cruises.com- they made the booking so easy! The trip was amazing once in a lifetime!!

8 września 2023
Opinia niezależna
Logo CheapCruises.com

Odpowiedź od CheapCruises.com

Thanks so much for your kind words and 5 star review! We're so happy you had a great experience with us. If there's anything we can do for you, we are here to help! Thanks again - we're counting down the days with you until your cruise vacation!

Oceniono na 2 z 5

Reps come and go fast

Reps come and go fast and many have not even seen a cruise ship. Yes, prices can be lower, but service is low as if your rep leaves, no one wants to help you as they didn't get paid. They work on commision and your SOL if your rep leaves the company. I've had 4 reps in 3 years. You find out they are gone when you don't get an email response.
No communication from the comany when you rep leaves. Many cases, I called to let them know they left.

1 sierpnia 2023
Opinia niezależna
Logo CheapCruises.com

Odpowiedź od CheapCruises.com

Thank you for leaving us a review. We’re sorry to hear that we delivered less than a remarkable experience. Please give us a call at (800) 972-7447 or chat with us on our website 24/7 so that a member of our Customer Experience Team can look into this for you.

Oceniono na 5 z 5

I had called with a quick question…

I had called just get a quick question answered... 3 days and 2 hours later I had my answer and the trip of a lifetime booked. I had so, so, sooooo many questions! Each question was answered, and thousands of permutations were calculated, until we landed on the combination that worked best for me.

The initial phone call was dizzying and 3 days later my agent called me to finish answering the original question!

The service was top notch and patient and thoroughly helpful, I really can't recommend them highly enough!

14 września 2023
Opinia niezależna
Logo CheapCruises.com

Odpowiedź od CheapCruises.com

Thank you so much for taking the time to leave us a review. We are so pleased to hear that you're happy with your cruise booking experience. If you have any questions between now and your cruise, feel free to give us a call. We're always happy to help! Thanks again and happy cruising!

Oceniono na 1 z 5

No response

We booked 3 balcony rooms in April for this coming December. When booking the consultant accidentally put one deposit through as Canadian currency. She promised to get it resolved and put another charge on us currency. I have emailed a few times trying to get this resolved and have had no response. So for 4 months I have been waiting for $250.00 to be returned to my credit card.

25 sierpnia 2023
Opinia niezależna
Logo CheapCruises.com

Odpowiedź od CheapCruises.com

Thank you for your feedback. We are sorry to hear that you are disappointed with your booking experience. We appreciate your business and we would look forward to the opportunity to resolve your booking issue. We would like the opportunity to make this right. Please call our Customer Experience Team at (800) 972-7447 or private message so that we can better understand your specific issue.

Oceniono na 5 z 5

TRUST CheapCruise.com

I've used before, used last night, and will use again.

I can not believe the financial deal I just made. I love cruising and thus monitor a few booking sites and a few cruise company sites pretty constantly. Yet CheapCruises.com is the company i book/but from--because they consistently offer the best deals!!!!!!!

Your agents are always fantastic in every way!

And...I can not believe the financial deal I just made.

23 sierpnia 2023
Opinia niezależna
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Odpowiedź od CheapCruises.com

That's wonderful! We're so glad you're enjoying our offers and have booked so many cruises with us! Let us know if there's anything else we can do to make your trips extra special. Thank you for your loyalty!

Oceniono na 5 z 5

We❤️ CheapCruises !

This is the 3rd cruise we’ve booked through CheapCruises, the website is pretty simple & we had no issues with our other 2 bookings, so far so good so we’ll keep using CheapCruises!

24 sierpnia 2023
Opinia niezależna
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Odpowiedź od CheapCruises.com



That's wonderful to hear! We're so pleased that our agent is making sure you get the best deals and trusting us with your needs. We're thrilled that you're happy with your cruise booking experience. We look forward to working with you again on future cruise adventures! Thanks again and happy cruising!

Oceniono na 5 z 5

GREAT SERVICE

Working with Roland was a great experience. He was very professional, patient, personable and diligent in helping us achieve our vacation package. Highly recommend him for any travel plans you may have.

22 sierpnia 2023
Opinia niezależna
Logo CheapCruises.com

Odpowiedź od CheapCruises.com

That is wonderful to hear! We are so grateful that Roland was such a pleasure for you to work with. It's always our goal to make the process stress-free and enjoyable, so thank you for sharing your experience with us! Thanks again and happy cruising!

Oceniono na 5 z 5

Simple easy fast and convient

21 sierpnia 2023
Opinia niezależna
Logo CheapCruises.com

Odpowiedź od CheapCruises.com

Thank you for your review. We are incredibly happy to hear that you are pleased with your fast, easy, and convenient cruise booking experience! If you have any questions, we're always happy to help! Thanks again and happy cruising!

Oceniono na 2 z 5

Shore Excursion Credits

Today I tried to use the Shore Excursion credits, $50 x 2, given to me by CruiseCheap.com when I booked my trans Atlantic Princess Cruise about 3 months ago. I accessed my itinerary on the Princess website and selected an excursion for our port stop in St Maarten.
I was told that Princess could not honour the booking and they advised me to contact Cruise Cheap. When I did so I was told that Cruise Cheap did not deal with excursion bookings and they advised me to contact a company called the Shore Excursions Group. This company offered a similar excursion to the Princess trip. The price of the Princess excursion was $49 whilst the Shore Excursion Group offered theirs at $31. Excellent I thought!! However when I tried to complete the booking I found a sliding price scale based on party size and that my wife and I would have to pay $185 EACH for a 3 hour tour. Needless to say I will not using the Cruise Cheap Shore Excursion credit for my excursion. Beware!!

13 sierpnia 2023
Opinia niezależna
Logo CheapCruises.com

Odpowiedź od CheapCruises.com

Thank you for leaving us a review. We’re sorry to hear that we delivered less than a remarkable experience. Please call us at (800) 972-7447, private message, or chat with us 24/7 at https://www.cheapcruises.com/. One of our Customer Experience Specialists will be able to help you work through this.

Oceniono na 5 z 5

Awesome service

Cat was was amazing very helpful in helping procure discount for us. Highly recommend her as an agent for your cruise needs

4 sierpnia 2023
Opinia niezależna
Logo CheapCruises.com

Odpowiedź od CheapCruises.com

Thank you so much for taking the time to leave us a review. We are so pleased to hear that you're happy with your cruise booking experience. If you have any questions between now and your cruise, feel free to give us a call. We're always happy to help! Thanks again and happy cruising!

Oceniono na 5 z 5

Great service and exquisite meals

Very detailed oriented cruise line with excellent service

18 lipca 2023
Opinia niezależna
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Odpowiedź od CheapCruises.com

"Thanks for your awesome review! We're so glad you chose to book your cruise with us. We know you'll enjoy every minute of your cruise getaway!"

Oceniono na 5 z 5

My husband had booked a cruise I was…

My husband had booked a cruise I was unhappy with and we called Steve the next day and he was able to get us on a cruise we’re both really excited to go on!

1 sierpnia 2023
Opinia niezależna
Logo CheapCruises.com

Odpowiedź od CheapCruises.com

Thank you so much for taking the time to leave us a review. We are so pleased to hear that you're happy with your new cruise booking experience. If there's anything further we can do for you, we are here to help! Thanks again and happy cruising!

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