ChatandVision Ltd. Recenzje 

The reason I bought from them was because of Skype. And now I am regretting it! I have contacted their support and they all do not know what happened to my item! And right now I just want a refund but they still will not give me one since they are still investigating it! Hello! I have been waiting for a very long time and I already purchased another headset!

DO NOT PURCHASE FROM THIS COMPANY! They are slow to respond to inquiries and they will run away with your money!

They've had my money for the best part of 3 weeks for an item shown as in stock. Apparently my order is still being processed. E-mails only get an automated response. So they are either lying that the item is in stock and holding onto the cash for as long as possible or it is a complete con and they have no intention of supplying the goods in the first place. Spend the extra couple of quid and go to Amazon. They only get one star as I can't give minus 5. Very upset frustrated and angry.

intially though i was buying from skype, but once i got the confirmation was clearer on who i was dealing with (phew!) shipped from overseas, but for the savings can't complain.

No problem with payment, delivery or product. But I cannot figure out why I cannot find their postal address at their website or at the invoice. I contacted their support department since I needed the address for accounting purposes. They didn’t give me their address but just stated that the Invoice was ok.

Service was ok, information aleays up to date!

Thanks

Uwe

recently I ordered a RTX DUALphone 4088 and paied for express delivery 1-3 days and I received my order in 3 days as expected. ChatAndVision let you know for the delivery status I like it.

I ordered an RTX Dualphone 4088 Skype.
According to their site, regular delivery (which is free) takes 3 to 10 business days while express delivery (for a little extra cost) takes 1 to 3 business days.

I paid the extra shipping cost for express delivery, but the time passed and the product didn't arrive (even though it was shipping from one EEU country to another).

When I contacted customer support, they initially told me I had to wait 10 days as for standard shipping. After I replied showing them my order confirmation with the extra shipping cost paid and the text they themselves sent saying that I should expect my order 3 days after shipping, they didn't reply.

So either they show fake info on their site or they shipped my order with the wrong service, but I'll never know which ... the only reality is that I paid for a service which they failed to render so I'll never order from them again and I can't recommend them to anyone that looks for reliability.

This company appears to indulge in one of my biggest gripes in on line ordering :- taking an order and quoting a delivery time but not actually having the stock, but of course still instantly taking the money.
I've detailed my experience below but the long and short of it is if your priority is low price and you don't mind waiting (while they hold your money) if may be worth a punt, but if you need an item within 2-3 weeks they are best avoided.

The quoted delivery time time was 3-10 days but after not recieving any email of notice of dispatch after 7 days I checked the tracking and found my order staus was "order pending refund"
I queried this by email asking what this meant and also saying I needed this camera for a holiday and if they couldn't honour the qouted delivery timetable then I would have to cancel....I got no reply.
I then rang, which can take a while to get through, and was told that they had cancelled the order on the basis of my email and that they didn't have any stock anyway. I was told to expect a refund.
The website was still showing the camera in stock and the price had actually gone down.
The good news is that 21 days after placing the order I did get a refund but it took 3 phone calls and 3 emails and no explanation. They couldn't explain why it took "accounts" so long to refund while the payment was taken instantly.
They are cheap, they have a lot of good reviews so some items must be in stock, but for me it was a hassle

Ordered two unlocked smartphones listed as being in stock. After a week contacted them via e-mail. No reply. Informed them that under the distance selling regs that the order was cancelled. Ordered phones from a reputable supplier they arrived in a couple of days. Nearly 4 weeks after the order was made receive an e-mail from them informing me that the phones will be delivered. Have initiated chargeback with the Bank and after reading through the troll reviews have noted that their returns policy is non-existent so we shall not be accepting the delivery when it arrives.. This company is quite possibly the worst online retailer i have dealt with in a decade. AVOID and please read the positive reviews with some scepticism,.. after reading through other sites.. i noted that many of them have the same sentences etc i.e. i suspect that a fair few of this companies positives are false!!

I ordered an RTX 3088. The items arrived promptly and they were as described. The company also contacted to follow up to make sure there were no issues and that I was pleased with the product. The phone works great for the application I desired and setup was easy. Having a dual phone simplifies things for me and gives me the easy access to Skype that I was looking for.

My experience buying a GE 31591 wireless Skype & landline phone has been very good. The phone arrived quickly & in good order. Seems to be a good phone too. There was something a bit off-putting about the order experience, and with the email follow-up regarding shipping address. Just a sort of "I'm dealing with someone who understands my language incompletely and who is using canned nonspecific replies."
With that caveat I would recommend them to others.

My first experience with this company has been exellent, you can only judge as you find, well satisfied.

quick delivery and the cheapest price on the internet for my item.

Ordered skype product. But had to follow up myself to find out, that the product hadn't been shipped. When product 3 weeks later finally was shipped it DID arrive just 2 days after.

But it's seems really bad service that you don't know what is happening to your order for such a long time!

My Skype headset Audio 648, arrived in double quick time, and I had it set up even quicker! Not bad for a silver surfer! Thank you, ChatandVision.

I bought three Skype RTX Dualphone 3088 from ChatandVision for my relatives, including one through Amazon website. I know the phone is good as I use it daily. The half price ChatandVision offered was the lowest price I could find anywhere, plus free delivery to Australia, the US and Canada. Probably due to time zone difference, I have never seen their Skype account online, so I could not chat with them through Skype, but they are quick with emails.

Unfortunately emails are not as good as phone calls and sometimes their replies did not answer my questions, and there seems to be issues with their website or payment, as I got error message every time trying to place order and have it shipped to the US while I am in Australia, therefore I had to do it through Amazon. No issues found when shipping to Australia or Canada, a bit weird.

I think lack of phone call communications could be one of the issues they are facing, probably a price to pay for of low price.

The good news is once order is confirmed, delivery is quick. I have all three units delivered within a week after order confirmation.

Overall I am happy with the service they provided.

i found chatandvision to be an excellenent company to deal with with fast service/good price and very fast delivery. will happily deal with again

Very fast service! Excellent customer service. Highly recommended.

I have recently ordered a Dualphone (RTX 3088) at ChatandVision. Although the confirmation said shipping time would be 3-10 business days, I received in 2 business days. The product arrived via DHL and works properly. I also received follow-up e-mails from support. Funtastic service! Keep up the good work!

(The only reason why the firm did not receive 5 stars this time is that the Skype voucher (30 free minutes) sent with the phone expired end of September, i.e. 3 months ago.)

Fast and free delivery RTX DUALphone 3088. The Phone Itself is very good.