Chasing Treasure Recenzje 

176
•
Wynik TrustScore: 3 na 5

3,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

this could have been a better experience in my opinion if the customer service would have improved. they could have enticed me to buy more

Oceniono na 5 z 5

Shipment was fast and jewelry box in perfect condition! I love that the drawers lock. Would love to have top lock too, as that is where the ring roll storage is. I think most women have more valu... Zobacz więcej

Oceniono na 5 z 5

I have never ordered from Chasing Treasures but when I found the perfect jewelry box for my 16 year old I placed the order. I did not place the order until a few days before Christmas and selected... Zobacz więcej

Oceniono na 2 z 5

wondering where my order is.....they mailed me a tracking number that for 4 days has said it is not in transit yet getting a little worried it won't make it for Chirstmas! Their customer tra... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep jubilerski
  2. również w kategorii:
  3. Sklep odzieżowy

Informacje przekazane przez różne źródła zewnętrzne

Our specialty is jewelry boxes, our mission is to exceed your expectations with a unique selection of quality gifts, a safe place to shop, the best value, easy returns and excellent customer service.


Dane kontaktowe

3,0

Średnia

Wynik TrustScore: 3 na 5

176 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,0

Wszystkie recenzje

(176)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Damage to standing jewerly case

We unpacked the case and carefully carried it upstairs. It appears that doing that caused the right side, all the way down, to come loose. It was glued and the glue had just come completely loose. I thought this was a quality product, made of wood. I am extremely disappointed. I'm not sure what to do from here. I need advice in solving this situation. Please contact me. My e-mail is Lois.wiese @Verizon.net.

Thanks, Lois Wiese

17 czerwca 2015
Opinia niezależna
Logo Chasing Treasure

Odpowiedź od Chasing Treasure

Ms. Wiese, you can contact us at 888-804-2542 and we will resolve this immediately!

Customer Service

Oceniono na 2 z 5

Missing parts, unresponsive customer service

We received the 8 drawer Armoire last Friday and I unpacked it Saturday morning. There was a bag labeled "Hardware" and no instructions. The hardware included allowed me to attach the legs but no hardware for attaching the lid. The left side door also isn't closing properly and there is a noticeable gap compared to the right side door. I emailed customer service that morning and as of this post, have not received a response. My wife also called during the day today and left a voicemail and I did the same this evening. I will update this post accordingly.

Lyman Hopper

9 czerwca 2015
Opinia niezależna
Logo Chasing Treasure

Odpowiedź od Chasing Treasure

Ms. Hopper, in the case of the large armoires, we ship directly from the manufacturer to avoid multiple shipments, which increases the potential for damage as these are very heavy. We trust that we can remedy this situation to your satisfaction!

Oceniono na 5 z 5

perfect

i ordered jewelry box for my wife. It did come on time in perfect condition and beautiful inside and out. Will recommend any body to buy from you.

2 czerwca 2015
Opinia niezależna
Oceniono na 5 z 5

Beautiful jewelry armoire

I was pleasantly surprised at the ease and helpfulness of your representative with shopping for the jewelry armoire. She had it shipped in the time frame I asked for, it even arrived before the date. She also supplied me with a tracking number so I could check on the delivery date.

The jewelry armoire is as beautiful as the picture on the Internet. My husband and I are both very happy with the armoire. L

20 maja 2015
Opinia niezależna
Oceniono na 1 z 5

Disappointed

I paid a lot for 3-day delivery but didn't get it -- it arrived in 6 days, which was after the birthday so I had gone ahead and bought another present. I went to the website for return instructions and when I sent an email via their system it was just returned as non-deliverable. So....not a happy camper.

17 maja 2015
Opinia niezależna
Oceniono na 1 z 5

Very Unsatisfied with my product and experience!

I ordered a large jewelry armoire and it came with a broken back panel. There was also marked areas from the glue or damaged areas from being stained improperly or glue under the stain. I paid an extreme amount of money (over 400 dollars) for a defective product. It was also placed in a section with locked jewelry cases and I thought it had a lock on it. Be careful since the categories are mixed.
Would not order again!!

12 maja 2015
Opinia niezależna
Oceniono na 1 z 5

Terrible Service

I ordered a jewelry box on 05/4/15 to give my wife for Mother's Day. I paid $90.00 for three day shipping to make sure to have it to give her on 05/10. Never received item and have yet to hear back from them. Totally unacceptable.

11 maja 2015
Opinia niezależna
Oceniono na 3 z 5

Jewelry armoire has some issues.

Although armoire seems like it was constructed well, I'm bummed that the one I received had some issues. Hardware to attach the top piece was not included, so I had to purchase wood screws on my own. Also, one of the side pieces that holds the necklaces looks like there was overspray of the felt prior to assembly and they just stained over the top of it. The felt in the very top also had a glue spot on it. I considered sending it back, but know that the aggravation of trying to re-box and ship it back and potentially having the same, or worse, issue with a different one, wasn't worth it. Hoping that it won't be too noticeable where it will be set up in the bedroom. Called to discuss, but had to leave my name and number for a callback.

10 maja 2015
Opinia niezależna
Oceniono na 2 z 5

Too much trouble!

I made an order for 2 items the same day, intending to keep the one I liked best and return the other. They were from different vendors. I received one almost immediately, but it was unsatisfactory. I waited to receive the order from Chasing Treasure before returning the other, in case both needed to be returned. They do. The Chasing Treasure item is fine, but smaller than I need. When I started preparing to return them, the OTHER package went well - printed the return label & return authorization from their website, sealed up the package, and it's ready to go. With Chasing Treasure, "MERCHANDISE RETURNED WITHOUT OUR PERMISSION WILL BE REFUSED." So - I went to the website to get the RA. Available only by request through email or by phone. I did both about an hour ago. I'm still waiting for a response. I would like to take the packages with me in about an hour. Maybe, maybe not with Chasing Treasure. I will never order from you again.

7 maja 2015
Opinia niezależna
Oceniono na 3 z 5

Nice leather tray

This leather tray is nice, though not as pretty as the picture. One snap doesn't stick together well.

28 kwietnia 2015
Opinia niezależna
Oceniono na 4 z 5

Beautiful products

It was a pleasure navigating their website and reviewing products. The buying experience and pricing were exceptional.

27 kwietnia 2015
Opinia niezależna
Oceniono na 1 z 5

No communication

I recently placed an order. I have had zero communication from them from that point on . I filled out and submitted the order status page on their website and have still not received any response three days later. I have no idea of the status of my order and there's been zero communication from them to communicate that to me. I am not very happy this far with the service I have received. Not to mention I have no idea if it has shipped or still being processed.

17 kwietnia 2015
Opinia niezależna
Oceniono na 1 z 5

Very unhappy

Was disappointed with the purchase for the price of it and even more disappointed with trying to return it customer service is horrible you can not talk to a live person you call their number and get an option to leave a voice message then they contact you by email only and getting answers is tuff it appears that this is a one man operation and he can not handle everything going on I'm still waiting to hopefully return my purchase for a refund.

25 lutego 2015
Opinia niezależna
Logo Chasing Treasure

Odpowiedź od Chasing Treasure

Ms P, per our conversation, you contacted us late Friday and we responded Monday morning. For issues such as damage, we prefer emails as it is the most efficient means of communicating pictures, and it also provides an audit trail for tax deduction purposes. We did provide you with a solution with which you agreed within 3 business days of you contacting us, despite that fact that, in your own words, you completely destroyed the packaging and packing material while removing the armoire, rendering it virtually impossible to return.

Customer Service

Oceniono na 4 z 5

Wrong product received, but quickly rectified

I did not receive the correct product. I sent an email to customer service to get the issue resolved. My issue was resolved the next day, when I received a response stating the the correct product will be shipped out along with a shipping label to send the incorrect one back.

I would recommend this company to anyone else. Although there was a slight bump in the road, it was fixed in a timely manner.

22 lutego 2015
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej