FlyCFG Recenzje 181

Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

This trip was related to a medical emergency and its use allowed us to avoid a 20 hour trip by car or a commercial airport with two pets which would have taken over 10 hours and crowds of people. T... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

absolutely the best experience chartering an airplane had a cancelled flight for spring break had my grandchildren ready to go and the rebooking was going to put us in FL 3 days later . called and w... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Our experience with CFG was excellent. Great communication and service throughout. From initial booking, pre-flight details and itinerary tweaks were all handled quickly and professionally by the CFG... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

When we arrived at the departure airport, we were informed that CFG had not paid for the flight, and we could not depart until payment was made. I called both numbers for CFG and the first mailbox... Zobacz więcej

Informacje dotyczące firmy

  1. Wyszukiwarka lotów
  2. Konsultant – lotnictwo
  3. Agregator turystyczny
  4. Poczekalnia biznesowa

Napisane przez firmę

Charter Flight Group offers private jet aircraft flights, business jet charters for corporate executives, and personal private planes for luxury travels.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

181 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The entire team organized our flight…

The entire team organized our flight and took care of every detail. The team was professional, responsive to any request and a pleasure to do business with.

20 października 2023
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Odpowiedź od FlyCFG

Hi Pat, We're so appreciative of your response. Thank you so much for taking the time to submit your feedback.

Oceniono na 5 z 5

Smooth flight

Smooth flight, helpful crew, good pricing.

23 października 2023
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Odpowiedź od FlyCFG

Thank you so much for the feedback. We hope to serve you again soon.

Oceniono na 5 z 5

Professional Perfection

FlyCFG provided our family with a lifetime memory! Less than 24 hours before our daughter's wedding, unforseen circumstances threatened to scuttle our surprise for the bride and groom's departure. FlyCFG literally flew in and came to the rescue!

FlyCFG's Dylan Flyer and his professional perfection provided us with a wedding to remember for life!

23 października 2023
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Odpowiedź od FlyCFG

Hi John, Thank you for the wonderful review and support. We're so happy to assist and thankful to be a part of such a special day for your family. Congratulations and we hope to serve you again soon.

Oceniono na 5 z 5

Quick Sunday trip with the family

The customer service, the plane, the pilots, the trip were all flawless.

23 października 2023
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Odpowiedź od FlyCFG

Hi Pedro, We're so glad everything went well on your recent flight. We appreciate your response and feedback.

Oceniono na 5 z 5

Angels and miracles!

The customer service from our first call to leaving our destination airport was AMAZING. David, the airports, pilot airplane - even the weather - were better than I could have ever dreamed. Bravo!

18 października 2023
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Odpowiedź od FlyCFG

Hi Harper, Thank you so much for your review. We're here to help and hope to serve you again soon.

Oceniono na 5 z 5

CFG and all it’s staff

CFG and all it’s staff by far have been the best Charter group we have encountered- From the initial inquiry process to completion of destination:
As well as all needs whether ground transport or any other request ; the entire staff is timely and on top of every request - highly recommend

17 października 2023
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Odpowiedź od FlyCFG

Hi Marty, Thank you so much for your review and recommendation. We're happy to help and so pleased you enjoyed your recent experience.

Oceniono na 5 z 5

Met my needs with flying colors.

Your staff worked hard to get me a flight during my required timeframe at a cost I could accept. The pilot and aircraft were perfect for my needs and the flight was most enjoyable.

12 sierpnia 2023
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Odpowiedź od FlyCFG

Hi John, Your feedback is very important to us. Thank you so much for your response.

Oceniono na 5 z 5

Punctuality

Punctuality, friendliness, feeling of safety.

16 października 2023
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Odpowiedź od FlyCFG

Hi Mary, Thank you for sharing. We hope to serve you again soon.

Oceniono na 5 z 5

It was made seemless and personal with…

It was made seemless and personal with a very attentive staff.Every detail was right and was on time .
Would recommend to anyone!,

13 października 2023
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Odpowiedź od FlyCFG

Hi Art, Thank you so much for the recommendation and support. We really appreciate it!

Oceniono na 5 z 5

Aviation Advisor accomdated our need!

The aviation advisor worked with us to ensure we had a flight when our original plans were interrupted!

13 października 2023
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Odpowiedź od FlyCFG

Hi Blake, Thank you for your review. Our team is happy to assist. We hope to serve you again soon.

Oceniono na 5 z 5

Reliabilty

12 października 2023
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Odpowiedź od FlyCFG

Hi Harris, Your response and feedback is greatly appreciated.

Oceniono na 1 z 5

Failure to respond to several phone…

Failure to respond to several phone calls regarding an over payment not returned, the amount paid twice 28248.99 via my amex card. Edward Dudnyk, I Have been told by the sales rep that they are having cash flow problems and may not have the funds to repay but my booked flight may not be available.

7 października 2023
Oceniono na 3 z 5

My wife and I waited over an hour for…

My wife and I waited over an hour for pilots to return to the plane. Arrived an hour and a half late. One pilot never said a word. The other offered no apology or explanation. Bathroom was ridiculous. Plane was very “tired.”

12 listopada 2022
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Odpowiedź od FlyCFG

Hi Gary, Thank you very much for your response. We truly appreciate the feedback regarding the crew and aircraft pedigree. We source aircraft from the highest caliber operators worldwide to ensure top notch service. We would love the opportunity to serve you again in the future so you can gain a true FlyCFG experience. Thank you again for bringing this to our attention so we can continue to improve the experience for our clients going forward.

Oceniono na 1 z 5

My credit card was charged AND I wired…

My credit card was charged AND I wired the money.
I followed up for weeks with no resolution.
I finally turned it over to Amex to get the money.
It’s unfortunate because I really like the service prior.

3 sierpnia 2023
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Odpowiedź od FlyCFG

Hi Angela, Thank you very much for your response. Apologies for the delay. We have confirmed your refund has been processed and have attempted to contact you regarding this matter. Please let us know if you would like to connect and discuss in further detail. We’re here to help.

Oceniono na 1 z 5

You guys are too hot for your own good…

You guys are too hot for your own good I wouldn’t use you. You can’t be trusted. I signed ac a contract to fly from Bermuda to Antigua via Ft. Laurderdale. You were going to use two aircraft one for each leg or the journey. The 2nd one pulled out after I signed the contract one of your guys then hassled me to transfer payment even though he knew I would only do the first leg no doubt then refunding the 2nd leg. Too hot for your own good. My only recommendation to anyone would be negative.

1 czerwca 2023
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Odpowiedź od FlyCFG

Hi Tim, Thank you so much for your feedback. You are correct we had a signed contract for a flight from Ft. Lauderdale to Bermuda with a final destination of Antigua. Upon signing the contract, there needed to be a completed payment in order to secure the aircraft. Since you did not complete payment upon signing, we informed you of our concern that we would not be able to continue to hold the aircraft overnight for the Bermuda to Antigua leg without payment and there would likely not be replacement options at that same price. We’re sorry you feel you had a negative experience, but please understand we did everything we could to secure the requested aircraft for you despite not receiving payment as agreed upon. If you have any questions or would like to discuss in further detail, we would be happy to connect. We’re here to help.

Oceniono na 3 z 5

So So …

The plane and the crew was generally fine however the plane had no liquor as well as not having any soda to drink and the bathroom was way smaller than expected and there was no water running in the sink in addition there was no working directions on the screen in the front of the plane.

11 października 2023
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Odpowiedź od FlyCFG

Hi Alan, Thank you so much for your response and feedback so we can continue to improve for you going forward. We're glad we were able to address these with you and the operator prior to your next departure. We hope you enjoyed your experience and please let us know if we can be of any further assistance.

Oceniono na 5 z 5

Could not have been Better

From the first phone call to the final touch down, the service, communication and support could not have been better.

7 października 2023
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Odpowiedź od FlyCFG

Hi Dan, Your feedback is very important to us. Thank you so much for sharing.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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