Charlene's Safe Ride Recenzje 38

Wynik TrustScore: 1.5 na 5

1,4

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Driver NEVER SHOWED UP for 6:00am ride to the airport. I called them and they said I could get a ride with”someone else” had to drive ourselves and pay a large parking fee covering 10days.

Oceniono na 2 z 5

Charlene's safe ride has been late many times and overcharged a friend of mine without notice. She did not know until she checked her credit card statement. Also, their rates are not competitive compa... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

They advertise that they take Duke flex, but then refuse to take it as a form of payment once you are in the car. Ridiculous

Reakcja na opinię

Oceniono na 5 z 5

I definitely recommend Charlene's Safe Ride to anyone. I used it to reach RDU airport and also on my way back. I really can't find anything negative in the service they offered. They were super-... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Taksówki
  2. Sklep z akcesoriami samochodowymi
  3. Biuro podróży

Informacje przekazane przez różne źródła zewnętrzne

Book in advance, prepay and get your driver on time or your double money back guarantee.


Dane kontaktowe

1,4

Bardzo słaba

Wynik TrustScore: 1.5 na 5

38 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

Perfection

The kind, prompt, articulate lady driver was a joy. Patient helpful... a fun and relaxed professional ride. Highly recommend!

21 września 2016
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Just wanted to place on record our appreciation for the service provided. The Drivers were courteous and on time. We as parents sending kids from other end of the world- Philippines- worry and are very anxious- because of Organisations like yours, you ease our anxiety.

Thank you again.

13 stycznia 2016
Opinia niezależna
Oceniono na 5 z 5

EXCELLENT SERVICE!!

This by far the friendliest taxi service I have experienced in a long time. I will be recommending them to all of my friends. Thanks so much for providing us a great riding experience!!

20 lutego 2015
Opinia niezależna
Oceniono na 3 z 5

Does the Job

The representative taking reservations was not the most professional of people. She was slightly rude and her demeanor can greatly "put off" many potential customers. Also, for Duke students, it should be emphasized that the $30 is only between Duke and RDU. I think it would be a greater service if Charlene's did not cheap out on giving students rides to Belmont/places close to campus. I will be looking for other cab services.

28 lipca 2014
Opinia niezależna
Logo Charlene's Safe Ride

Odpowiedź od Charlene's Safe Ride

Hi K.B.,

Sorry to hear about this! You can get the student rate if you book online.
We considered your suggestion and starting today, we'll include the off-campus location to benefit from the on-campus rate to/from RDU Airport. Thank you for your feedback - Bell

Oceniono na 5 z 5

very pleasant and easy to use

The driver was prompt and courteous. The trip went well and I have no reservations about using them again.

9 lipca 2014
Opinia niezależna
Logo Charlene's Safe Ride

Odpowiedź od Charlene's Safe Ride

Thank you Megan and welcome back any time, we're here to transport you safely and promptly.

Oceniono na 5 z 5

excellent service, very accomodating

my flight into Raleigh arrived almost 45 minutes early and the driver was already waiting for me. very nice and great driver.

my meeting ended almost an hour early and the driver was able to pick me up early. very pleased with the service. would definitely use Charlene's Safe Ride again without hesitation.

27 czerwca 2014
Opinia niezależna
Oceniono na 5 z 5

Courteous Service

I called Charlene's Safe Ride and the friendly dispatcher took my info and let me know a cab would be on the way. Minivan showed up very promptly, the driver was courteous and helpful

27 czerwca 2014
Opinia niezależna
Oceniono na 4 z 5

always reliable, on time and friendly service

I was lucky to find Charlene's when looking for an airport service in Durham. I have needed to travel to Durham quite a bit recently for family issues and I knew I could always rely on them. Great value, timely and reliable service, great follow up and confirmations.

I enjoyed learning the history of the drivers, very engaging.

25 czerwca 2014
Opinia niezależna
Logo Charlene's Safe Ride

Odpowiedź od Charlene's Safe Ride

Thank you Gillian for your business! All our drivers enjoyed driving you.

Oceniono na 5 z 5

Great experience

Driver was friendly and professional, arrived on time, and got me to my destination quickly. When I requested receipts for my finance department, CSR responded within 10 min. Will definitely use CSR again.

25 czerwca 2014
Opinia niezależna
Logo Charlene's Safe Ride

Odpowiedź od Charlene's Safe Ride

Hi Julia! Thank you for your review. We really appreciate hearing about your experience.

Oceniono na 4 z 5

The best service in town!

I used this service in serval occasions and loved it. I would like to see more smaller cars instead of mini-vans. I highly recommend them to you!

25 czerwca 2014
Opinia niezależna
Logo Charlene's Safe Ride

Odpowiedź od Charlene's Safe Ride

We now offer Luxury Towncar service, just ask for it. Also, we're expanding to service: Cary, Morrisville and Brier Creek area, check out our new site: www.briercreektaxis.com

Oceniono na 5 z 5

Timely, responsible, pleasant, clean, safe, friendly, and easy to reserve.

We have used Charlene's every time we go out of town on a trip. They are reliable, and it is good to know someone will be at the airport to get you when you get back. They call you at the airport. They come to your home right on time. The driver's are nice and the cabs are clean. A good deal all the way around.

18 czerwca 2014
Opinia niezależna
Logo Charlene's Safe Ride

Odpowiedź od Charlene's Safe Ride

We're glad that you're happy with our service.

Oceniono na 5 z 5

Very Good!!

My driver John was very kind and I enjoyed the time very much. I hope John will take me to the RDU airport again.

17 czerwca 2014
Opinia niezależna
Logo Charlene's Safe Ride

Odpowiedź od Charlene's Safe Ride

Will do our best to assign John in the future. Thank you for your business

Oceniono na 5 z 5

Dependable company.

I have used CR for a few years and would recommend them to anyone.

11 czerwca 2014
Opinia niezależna
Logo Charlene's Safe Ride

Odpowiedź od Charlene's Safe Ride

Thank you for your review and recommendation.

Oceniono na 4 z 5

Who else could I trust to show up at 4AM?

I recently used Charlene's Safe Ride because I had an early flight. I have used other taxi and shuttle services in the Raliegh Durahm Triangle Area and others are cheaper but I've had close calls when drivers showed up late. And that was for mid morning. I needed a service I could trust to show up when the rest of the world is asleep, and Charlene's rewarded my trust.

20 maja 2014
Opinia niezależna
Logo Charlene's Safe Ride

Odpowiedź od Charlene's Safe Ride

Thank you for your review.

Oceniono na 5 z 5

Excellent

What really makes a difference with Charlene's is their dispatchers: all are polite, very friendly and attentive. Jen, the daytime dispatcher, was very kind while patiently answering my questions, booking my reservation and taking my credit card payment. Besides that, I received a great service from the driver. Even complimentary bottled water and a wakeup up early morning! Highly recommended service1

29 kwietnia 2014
Opinia niezależna
Logo Charlene's Safe Ride

Odpowiedź od Charlene's Safe Ride

Thank you for your review.

Oceniono na 5 z 5

2am pick up with water and all!

I had a wonderful time with Charlene's Safe Ride. My driver brought water and a soda for me after a long trip. Was thankful to find such a wonderful company for an early morning ride.

29 kwietnia 2014
Opinia niezależna
Logo Charlene's Safe Ride

Odpowiedź od Charlene's Safe Ride

Hi Samantha! We're glad to hear that you were happy with our service - Your review kind can go a long way! Please try our Free Wakeup call if you haven't.

Oceniono na 5 z 5

Excellent Service!

I used Charlene's Safe Rides to transport my out of town physicians from the Durham Marriott to various locations in the area. The service was excellent and they were on time! My guests seemed to enjoy the service as well. Thank you CSR for providing excellent service.

29 kwietnia 2014
Opinia niezależna
Logo Charlene's Safe Ride

Odpowiedź od Charlene's Safe Ride

Hi Michele, thank you so much!! We're so pleased that you & your guests enjoyed our service. Be sure to let us know if there's anything we can do to make your experience better. Bell

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