Delivered quickly and bike looks really nice. Instruction manual is confusing and too difficult for someone with no experience with bikes to build. I attempted it but struggled with the handle and... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Had the spokes on my Chapelli rust out and start snapping just outside the warranty. Took it to my local bike shop where I was informed the spokes used were of poor quality and were not stainless stee... Zobacz więcej
Watch out for returns!! I changed my mind while the bike was in transit and it costs $189 in shipping. There’s some small text in their free 10 day return policy. Here’s the email from Marc: Thanks... Zobacz więcej
Reakcja na opinię
Bought a bike computer from them item not received no reply to emails and website error code
Informacje dotyczące firmy
- Sklep rowerowy
- również w kategorii:
- Sklep sportowy
Informacje przekazane przez różne źródła zewnętrzne
Chappelli Cycles was founded in Sydney in 2009. Designed right here in Australia but recognised internationally. Chappelli Cycles continues to encompass values of beautiful, affordable bikes for the modern rider. We operate in the E-Commerce space and sell our bikes nationally via our website. Our bicycles have a distinctive classic style and are still the only Australian bicycle company to have won an international design award.
Dane kontaktowe
Australia
- hello@chappelli.com
- chappelli.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I love my Nuvinci disk in black
I love my Nuvinci disk in black. Awesome bike. Been riding it most days to work for a year now. Rain or shine it nails it. Great service at Melbourne store. Went the extra mile on everything. Thanks guys.
I've had the vintage 3 speed for a year …
I've had the vintage 3 speed for a year so thought it was about time I wrote a review!
I do a round trip of 26kms a day, five days a week and the bike has been good and having only three gears hasn't been a problem for me in, what can be, hilly Brisbane. The Sturmey Archer assembly has been great and low maintenance, with just minor adjustments needed on the tensioning now and then, but this is all to be expected. I give the bike a good clean regularly and re-grease everything that needs to be to stop any creaking. The colours and look of the bikes are excellent, but you have to be careful! I have the green coloured one and I just have to breathe on it and it scratches!
The bike hasn't been without it's problems: It wasn't assembled correctly by the rep in Brisbane to start with and had to get replacement parts shipped up. It had scratches on the paintwork from new in noticeable places which I was disappointed about as it's such a good looking bike. There's been further issues with the seat post and clamp and although the replacement parts do eventually get shipped (last time it was the wrong bits so I gave up) you have to chase and chase to get anything moving. Wish I had the same positive experience others had with regard to customer service :( The 3 stars reflect this experience more than anything else really.
I'm about to upgrade the seat post/clamp as this is where I'm having the most issues (could be an actual pain in the a$$!!!) and currently running odd coloured tyres (so that just won't do) so also upgrading those too.

Odpowiedź od Chappelli Cycles
Chappelli bike NuVinci
I'm so happy to have a Chappelli bike NuVinci, very stiff and so easy.
How to replace a back tyre?

Odpowiedź od Chappelli Cycles
Great service and fantastic bike
Picked up a 29er from Melbourne shop. Superb service from Anders and the team. Had my little 4 years old with me and the guys were super helpful and gave her a great laugh or two. Fantastic bike and rock solid for a very reasonable price. Looking forward to commuting to work. Highly recommend.
Can't fault them
Great (and cool) bikes at a reasonable price, great showroom and customer service. Highly recommended
Excellent service, fast delivery, great product
I live in north queensland and had a few questions about the bike before the purchase, the staff were very helpful in answering my questions and recommending a bike for my needs. I received the bike a few days after ordering and assembled the bike. I've been riding the bike ever since with no problems, rides very well. I was concerned about the 3 speed not having enough gears but its perfect for commuting.
Thanks again.
Great product and excellent service.
Really easy site to navigate and I was contacted very quickly with my quieries.
Great bikes for a good price
Bought two bikes as part of their end of stock runout sale. They took a little longer than originally promised to be built up but once they were they are great bikes and the price was right.
The best !
As a new bike rider i had a lot of questions and there is a lot of different info out there. One call to chappelli, and they helped me pick the right size bike and gave me some helpful tips and pointers. I live in far north qld and the bike arrived in less than aweek which is unheard off. Also used zip money for 6 months interest free which was a super smooth process. And then there is the bike.....classy, smooth and high quality. Couldnt be a happier customer!
Quality and service
Great service experience, really good quality bike.
Modern 3 speed in copper colour
It arrived in NZ, complete and well packaged.
The bike looks great and rides well too.
No hesitations
Great bikes an service to match
The guys at Chappelli were knowledgeable and responsive to my needs and requests, which involved customising the bike.
Accessories were plentiful and fairly priced.
All round it is a great experience. The only hassle is parking which is nearly non existent.
Great bikes & great customer service!
Enjoyable experience buying the bikes & very well looked after by the team at Chappelli, Melbourne.
Fantastic product (NuVinci / Aston) & excellent service
Hi I love the NuVinci hub and the bike is a pleasure to ride.
Thanks for the great service too.
Highly recommend
I would highly recommend this company to anyone looking for a new bike
Mon Velo!
This is a matter of simple perfection. Whether you need a bicycle to commute with a few gears or not Chappelli has you covered. The bike handles great, the components are reliable and function perfectly. These bikes are simple efficient solid and fun to ride. I love mine.
Quality product and excellent service
Love the bike, and was ready the next day
Friendly, honest, knowledgeable staff
The staff were excellent to deal with, honest about pros and cons of bikes and my needs.
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