Chapelhouse Motor GroupRecenzje 

1043
Wynik TrustScore: 4 na 5

4,2

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Oceniono na 5 z 5

traded my jaguar xe in for a brand new mg hs very suprised how good it is if you want a new car go see JAMES not pushy relaxed and extremely helpful i had no intentions of buying new only for james go... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fazian dealt with my purchase in a very friendly, patient, and professional manner despite all my telephone calls and the extreme heat. The whole transaction went very smoothly thanks to him and the... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Avoid at all costs. Sold me a used MG 3 with no service history. Missing spare key and faulty rear window. After months of being ignored they finally repaired the window and gave me the... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

I bought a Ford Fiesta here 8 months ago. The purchase went through ok, but it’s taken a long time to get some things I had been promised. I eventually got a second key about 2 months later after seve... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Salon samochodowy
  2. Warsztat samochodowy
  3. Naprawa samochodów
  4. Dealer samochodów Kia
  5. Dealer samochodów Suzuki
  6. Komis samochodowy

Informacje przekazane przez różne źródła zewnętrzne

Established for over 30 years, Chapelhouse is a company well-known throughout the North west and authorised dealers for Suzuki, MG, Kia and Fiat. Also approved for authorised repairs for Citroen, Peugeot and Vauxhall.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,2

Wszystkie recenzje

(1043)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 222

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Oceniono na 5 z 5

Gary and Toni have been absolutely…

Gary and Toni have been absolutely fantastic

22 kwietnia 2026
Opinia niezależna
Logo Chapelhouse Motor Group

Odpowiedź od Chapelhouse Motor Group

Dear James,

Thank you for taking the time to share your feedback regarding Chapelhouse Group.

I’m delighted to hear that Gary and Toni have been absolutely fantastic during your experience. It’s great to know they made such a positive impression.

I will ensure your kind comments are passed on to both Gary and Toni.

Thank you again for your review, and we look forward to welcoming you back in the future.

Oceniono na 5 z 5

Dan Gargan - Brilliant Service

Dan Gargan was brilliant from start to finish! He worked within our budget, gave us many of great options and was a delight to work with throughout purchasing our new car! Thanks Dan your a star :)

18 kwietnia 2026
Opinia niezależna
Logo Chapelhouse Motor Group

Odpowiedź od Chapelhouse Motor Group

Dear Jordan,

Thank you for taking the time to share your feedback regarding Chapelhouse OMODA & JAECOO Southport.

I’m delighted to hear that Dan provided such brilliant service from start to finish and was able to work within your budget while offering a range of suitable options. It’s great to know the whole experience was enjoyable and supportive throughout your new car purchase.

We really appreciate your kind comments, and I will ensure your feedback is passed on to Dan and the team.

Thank you again for your review, and we look forward to welcoming you back in the future.

Oceniono na 5 z 5

Thoroughly Enjoyed my visit today

Thoroughly Enjoyed my visit today, no hard sell, very informative, great quality cars on display and also, the lads were spot on too! I really enjoyed having the pleasure of chatting with Dan and Aiden today, they made me feel comfortable and well informed, i look forward to my next visit! see you soon!

4 stycznia 2026
Opinia niezależna
Logo Chapelhouse Motor Group

Odpowiedź od Chapelhouse Motor Group

Dear Andrew,

Thank you for taking the time to share your feedback regarding Chapelhouse OMODA & JAECOO Southport.

I’m delighted to hear that you thoroughly enjoyed your visit and felt comfortable and well informed throughout. It’s great to know that the team provided a relaxed, no-pressure experience and that you were impressed with the quality of vehicles on display.

I will ensure your kind comments are passed on to Dan, Aiden, and the wider team—they’ll be very pleased to hear your feedback.

We look forward to welcoming you back on your next visit.

Oceniono na 5 z 5

Enquired on the Jaecoo before being met…

Enquired on the Jaecoo before being met by a salesman Dan Gargan, couldn’t have been happier with how he treated me and my journey, professional manner with a relaxed not pushy personality, very well looked after and I couldn’t be any more excited to collect my new Marco 7 today, thanks Dan!

18 marca 2026
Opinia niezależna
Logo Chapelhouse Motor Group

Odpowiedź od Chapelhouse Motor Group

Dear Ken,

Thank you for taking the time to share your feedback regarding Chapelhouse OMODA & JAECOO Southport.

I’m delighted to hear that Dan provided such a professional and relaxed experience, making you feel well looked after throughout your journey. It’s great to know you felt comfortable and supported without any pressure, which is exactly the experience we aim to deliver.

I will ensure your kind comments are passed on to Dan, who will be very pleased to hear your feedback.

Congratulations on your new car – I hope you’re enjoying it, and we wish you many happy miles ahead.

Oceniono na 5 z 5

I recently bought a car

I recently bought a car through and the whole experience was brilliant. From the initial consultation, I was given plenty of options and clear information, including all the offers available at the time. The test drive was really informative, and every question I had—big or small—was answered with patience and honesty.

Throughout the sale, and even afterwards, I felt fully supported. Nothing was too much trouble, and the communication was spot on. I’m really pleased with both the car and the service I received.

14 marca 2026
Opinia niezależna
Logo Chapelhouse Motor Group

Odpowiedź od Chapelhouse Motor Group

Dear Andy,

Thank you for taking the time to share such detailed feedback regarding your recent experience with Chapelhouse Southport.

I’m delighted to hear that the whole process was brilliant from start to finish, and that you felt well supported throughout. It’s great to know you were provided with clear information, a range of options, and an informative test drive, with all your questions answered patiently and honestly.

We’re especially pleased to hear that the high level of service continued even after your purchase, and that communication remained strong throughout. That ongoing support is something we always aim to deliver.

Thank you again for your kind words—we’re so pleased you’re happy with both your car and the service you received, and we look forward to welcoming you back in the future.

Oceniono na 5 z 5

Aiden Gray Piano from chapel house …

Aiden Gray Piano from chapel house southport was very helpfull and Im very happy for his work what his doing with my application
Hi was quick and very professional very helpfull Im glad for his help thanks Aiden your a gentleman thanks an thanks

14 kwietnia 2026
Opinia niezależna
Logo Chapelhouse Motor Group

Odpowiedź od Chapelhouse Motor Group

Dear Frank,

Thank you for taking the time to share your feedback regarding Chapelhouse OMODA & JAECOO Southport.

I’m delighted to hear that Aiden provided such helpful, quick, and professional support with your application. It’s great to know you felt well looked after throughout the process and that his efforts made a positive difference to your experience.

I will ensure your kind comments are passed on to Aiden, who will really appreciate your feedback.

Thank you again for your review, and we look forward to assisting you again in the future.

Oceniono na 5 z 5

Fantastic services Aidy was brilliant…

Fantastic services Aidy was brilliant from start to finish would 100% recommend

14 kwietnia 2026
Opinia niezależna
Logo Chapelhouse Motor Group

Odpowiedź od Chapelhouse Motor Group

Dear Lea,

Thank you for taking the time to share your feedback regarding Chapelhouse OMODA & JAECOO Southport.

I’m delighted to hear that you received fantastic service and that Aidy was brilliant from start to finish. It’s great to know your experience was so positive and that you would recommend us.

I will ensure your kind comments are passed on to Aidy and the wider team.

Thank you again for your review, and we look forward to welcoming you back in the future.

Oceniono na 5 z 5

Excellent service without the hard sell

Can’t recommend these guys enough, we went several times to the show room and asked loads of questions, all the guys there especially Aidan who dealt with us were brilliant, this is our first ever car on pcp so it was a big deal for us and that was recognised and appreciated by them, unusual for car sales as they are normally just after the sale, there was no pressure and that was why we went with them, Aiden was a font of knowledge on the car and answered all the little questions that you have and the deal we got was excellent.
Really professional outfit great service will be going back for our next car to these guys.

8 kwietnia 2026
Opinia niezależna
Logo Chapelhouse Motor Group

Odpowiedź od Chapelhouse Motor Group

Dear Paul,

Thank you for taking the time to share such detailed feedback about your experience with Chapelhouse OMODA & JAECOO Southport.

I’m delighted to hear that you felt supported throughout your visit and that the team took the time to answer all your questions without any pressure. It’s especially great to know that Aidan provided such a high level of knowledge and care, helping to make your first PCP experience a positive and comfortable one.

We really appreciate your recommendation and are pleased that you felt the deal and overall service met your expectations. I will ensure your kind comments are shared with Aidan and the wider team.

We look forward to welcoming you back when you’re ready for your next car.

Oceniono na 5 z 5

5 star team

Went to visit the site. Amazing selection of cars. Great deals on the JAECOO and OMODA brands too

3 kwietnia 2026
Opinia niezależna
Logo Chapelhouse Motor Group

Odpowiedź od Chapelhouse Motor Group

Dear Han,

Thank you for your fantastic review.

I’m thrilled to hear that you had such a positive visit to Chapelhouse OMODA & JAECOO Blackpool and enjoyed our selection of cars and deals on the Jaecoo and Omoda brands. It’s wonderful to know our team made such a great impression.

We truly appreciate your support and look forward to welcoming you back in the future.

Oceniono na 5 z 5

Great experience buying a new car

Great experience buying a new car today the Jaecoo 7. Service was great. The Guy (Raimond) dealing with me was brilliant from start to finish. Happy customer 😁

2 kwietnia 2026
Opinia niezależna
Logo Chapelhouse Motor Group

Odpowiedź od Chapelhouse Motor Group

Dear Leanne,

Thank you for taking the time to share your feedback.

I’m delighted to hear that you had a great experience purchasing your new Jaecoo 7 with us. It’s especially pleasing to know that Raimond provided such brilliant service from start to finish — I will be sure to pass on your kind words to him.

We truly appreciate your support and are thrilled to have you as a happy customer. Wishing you many enjoyable miles in your new car, and please don’t hesitate to get in touch if we can assist you in the future.

Oceniono na 5 z 5

Been buying cars from Chapelhouse…

Been buying cars from Chapelhouse Southport for years, I have never had any issues it’s so nice to go in and feel welcome the guys always go out their way to help - the manager dan and wes made it so easy for us to decide I went in sometime last year before our holidays they even spent time chatting with us asking how it went I was amazed they hadn’t forgotten - you aren’t just a customer with little details like that it made the experience so much better definitely go and see these guys

27 marca 2026
Opinia niezależna
Logo Chapelhouse Motor Group

Odpowiedź od Chapelhouse Motor Group

Hi Sarah,

Thank you for your wonderful feedback. We’re thrilled to hear that you’ve had such positive experiences with us at Chapelhouse Suzuki Southport over the years. It’s fantastic to know that Dan, Wes, and the team made you feel welcome, went the extra mile, and remembered the little details that made your experience so special.

We’ll be sure to pass your kind words on to them—they’ll be delighted to hear this. We really appreciate your loyalty and look forward to welcoming you back again.

Oceniono na 5 z 5

Incredibly impressive service by Dan…

Incredibly impressive service by Dan Gargan, the moment my wife and I walked in. I wish if there was a 7 star option.

28 marca 2026
Opinia niezależna
Logo Chapelhouse Motor Group

Odpowiedź od Chapelhouse Motor Group

Hi Adnan,

Thank you for your fantastic feedback. We’re thrilled to hear that Dan Gargan provided such an impressive level of service from the moment you and your wife walked in. Your kind words really mean a lot to the team.

We’ll be sure to pass your comments on to Dan and the team at Chapelhouse OMODA & JAECOO Southport.

Oceniono na 5 z 5

Had a good experience

Had a good experience, Garry Andrews is very friendly and helpful. Came in on his, off day to help us. I would recommend his services to everyone.

28 marca 2026
Opinia niezależna
Logo Chapelhouse Motor Group

Odpowiedź od Chapelhouse Motor Group

Hi Michael,

Thank you for your feedback. We’re delighted to hear that Garry Andrews went above and beyond, even coming in on his day off, to provide friendly and helpful support.

We’ll be sure to pass your kind words on to Garry and the team at Chapelhouse Suzuki Southport. Your recommendation means a lot to us.

Oceniono na 5 z 5

Suzuki Swift

Just picked up my eighth Suzuki Swift and, as always, am delighted with the car, customer care and professionalism afforded by the whole team.
Special thanks to Dan and Kamil

27 marca 2026
Opinia niezależna
Logo Chapelhouse Motor Group

Odpowiedź od Chapelhouse Motor Group

Hi Linda,

Thank you for your wonderful and loyal feedback. Picking up your eighth Suzuki Swift is truly fantastic, and we’re delighted to hear that you continue to be pleased with both the car and the level of customer care you receive.

We’ll be sure to pass your special thanks on to Dan, Kamil, and the team at Chapelhouse MG Wigan Pier—they’ll be thrilled to hear your kind words.

We really appreciate your continued support and look forward to welcoming you back again in the future.

Oceniono na 5 z 5

Boss experience with Matt Richardson

Boss experience with Matt Richardson. Proper knowledgable guy

26 marca 2026
Opinia niezależna
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Odpowiedź od Chapelhouse Motor Group

Hi Pardel,

Thank you for your feedback. We’re delighted to hear that Matt Richardson provided such a knowledgeable and positive experience during your visit.

We’ll be sure to pass your kind words on to Matt and the team at Chapelhouse OMODA & JAECOO Warrington. We hope you’re enjoying your new car and look forward to welcoming you back in the future.

Oceniono na 5 z 5

Just Picked up new car


Just Picked up new car - fast turnaround from point of ordering to delivery, great service, clear advice and guidance.

26 marca 2026
Opinia niezależna
Logo Chapelhouse Motor Group

Odpowiedź od Chapelhouse Motor Group

Hi Cheryl,

Thank you for your kind review. We’re delighted to hear that your experience was smooth from ordering through to delivery, and that the team provided clear advice and guidance along the way.

It’s great to know everything came together quickly for you, and we hope you’re enjoying your new car. If there’s anything more we can do to support you, please don’t hesitate to get in touch.

Oceniono na 5 z 5

Great service 😀

26 marca 2026
Opinia niezależna
Logo Chapelhouse Motor Group

Odpowiedź od Chapelhouse Motor Group

Hi Stephen,

Thank you for your review. We’re really pleased to hear you had a great experience with us.

We appreciate you taking the time to share your feedback and hope to see you again in the future.

Oceniono na 5 z 5

Dan gargan couldn't do more for us

Dan gargan couldn't do more for us, we came in and enquired with the help of our daughter Anita, we went through everything including a test drive, which was amazing, and also placed an order, albeit it took longer than we thought, but Dan reassured us and kept us informed, we are thrilled to be picking up our new car today and couldn't recommend chapelhouse southport omoda and Jacob enough,they are brilliant, we will be back soon!

25 marca 2026
Opinia niezależna
Logo Chapelhouse Motor Group

Odpowiedź od Chapelhouse Motor Group

Hi Pam,

Thank you for your wonderful feedback. We’re delighted to hear that Dan Gargan provided such attentive support throughout your journey, from your initial enquiry and test drive through to placing your order. It’s great to know he kept you informed and reassured along the way.

We’re thrilled that you’re collecting your new car today, and your recommendation means a great deal to us. Your kind words will be shared with Dan and the team.

We look forward to welcoming you back to Chapelhouse OMODA & JAECOO Southport in the future.

Best regards,

Oceniono na 1 z 5

1/5 stars

1/5 stars - Took my car in for a major issue, paid for repairs, and it's still driving like trash 😒. They didn't even bother fixing the main problem. Money down the drain (over £2K) 😒Wouldn't recommend.

28 stycznia 2026
Opinia niezależna
Logo Chapelhouse Motor Group

Odpowiedź od Chapelhouse Motor Group

Hi Felix,

We’re very sorry to hear about your experience and that your car issue was not resolved to your satisfaction. This is not the standard of service we aim to provide, and we’d like the opportunity to investigate this further and make things right.

Please contact our customer experience team directly on customercarewiganpier@chapelhouse.co.uk so we can review the repairs, understand what went wrong, and work with you to find a resolution. Your satisfaction is very important to us.

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