Scrubs  

Ocena tej firmy jest niedostępna z powodu naruszenia naszych wytycznych.

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The scrubs I bought are super comfortable, soft, light and they dry fast. I needed 100% cotton due to some allergies to synthetic fabric. I work as a dental technician and I found I don't get charged... Zobacz więcej

Oceniono na 5 z 5

I’ve been really happy with my Chameleon Scrubs. They’re comfortable even during longer shifts, and I really like how the material feels. The fit is great too, and they have a professional look withou... Zobacz więcej

Oceniono na 1 z 5

Wish I'd read the reviews before I ordered! This company isn't interested in customer service and won't respond to emails or phone calls if you need to return items. Total SCAM. Bet the standard res... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I assisted in setting up a small bulk order for our NHS Trust department. Lead times were communicated clearly, and the procedure was simple. Everything, including the embroidery, came as promised. W... Zobacz więcej

Informacje dotyczące firmy

Napisane przez firmę

Chameleon Scrubs is a UK healthcare uniform brand operated by Astflick Group Ltd. IMPORTANT NOTICE: Chameleon Scrubs formally disputes Trustpilot’s current warning concerning reviews associated with this profile. We categorically do not buy reviews, pay people to review us, create fake customer accounts or commission fabricated reviews. On 2 July 2026, we proactively notified Trustpilot ourselves that reviews had appeared which we were unable to qualify and expressly confirmed that we were not paying for reviews. Trustpilot acknowledged our notification and confirmed that the information had been noted. Trustpilot has subsequently informed us that its automated detection technology identified what it describes as “unusual and suspicious patterns”, followed by a manual review. We have requested evidence establishing that Chameleon Scrubs or Astflick Group Ltd actually created, purchased or commissioned the activity concerned. We do not control who independently posts on Trustpilot. We welcome genuine customer feedback — positive or negative — and believe customers should judge Chameleon Scrubs by their own experience. Our full public response and supporting correspondence can be found on the Chameleon Scrubs website under News → Public Statement in Response to Trustpilot. Chameleon Scrubs / Astflick Group Ltd


Dane kontaktowe

Złamanie zasad

Wszystkie recenzje

(22)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 11

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Scrub tops

My mum had very kindly ordered a scrub top for my birthday but unfortunately it was the wrong size.
Having emailed the company to send the item back and reorder the right size nothing was too much trouble, Elaine was very quick and efficient with organising everything and keeping me up to date every step of the way. Highly recommended and will definately buy from this company again.
Thank you for everything

5 października 2026
Opinia niezależna
Oceniono na 5 z 5

I’ve been really happy with my…

I’ve been really happy with my Chameleon Scrubs. They’re comfortable even during longer shifts, and I really like how the material feels. The fit is great too, and they have a professional look without feeling too formal. They’ve definitely become one of my favourite things to wear for work.

25 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Very comfortable

The scrubs I bought are super comfortable, soft, light and they dry fast. I needed 100% cotton due to some allergies to synthetic fabric. I work as a dental technician and I found I don't get charged with static electricity since I'm wearing these scrubs. Very happy with them so far and I will buy more whenever the current ones get worn down.

12 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Good quality and excellent customer service

I wanted 100% cotton scrubs and Chameleon had a good choice. Customer service was excellent - there was a shortage of the colour I selected and they phoned to offer an alternative, which was better and arrived within 2 days. The quality is good and the fit relaxed.

29 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

I couldn't be happier with the service…

I couldn't be happier with the service from Chameleon Scrubs. The quality of the scrubs is fantastic – they're comfortable, well-made, and look great.

A special thank you to Elaine in Customer Service, who was incredibly helpful throughout the process. She was friendly, professional, and went above and beyond to answer my questions and ensure everything was sorted quickly.

I would highly recommend Chameleon Scrubs, I'll definitely be ordering from them again!

30 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

Poor customer service

I ordered a pair of trousers to wear during the hot weather instead of my regular nursing trousers, but I was sent a top instead.

Elaine from customer services responded quickly to my initial email about returning the incorrect item, and I was told I would receive a full refund once they received the returned top.

Unfortunately, they received the item back over two weeks ago (I even provided proof of delivery), and I still haven’t received my refund. I’ve had no further communication despite the delay.

Terrible customer service. Sending the wrong item is one thing, but failing to process a refund promptly after receiving the return is unacceptable. I would not recommend this company.

30 czerwca 2026
Opinia niezależna
Logo Scrubs

Odpowiedź od Scrubs

Karen, the opening statement of your review — “I ordered a pair of trousers” — is inaccurate.

Our records show that you did not place this order, and your name did not appear anywhere on it as the purchaser, billing contact or delivery recipient. Although you provided proof that a parcel had been returned, this did not establish that you were authorised to act on behalf of the person who actually placed and paid for the order.

We fully accept that the incorrect item was initially supplied, and Elaine responded promptly to arrange its return. However, we could not responsibly issue a refund in connection with an order to an unrelated third party without first completing the necessary identity, order and payment checks. Any legitimate business would be expected to take the same precautions, both to protect the named customer and to prevent an unauthorised refund.

The time taken was therefore not the result of the matter being ignored or a refusal to provide a refund. It arose because the person requesting it was not named anywhere on the original transaction. Any refund due must be authorised correctly and returned to the original payment method.

We believe it is important that reviews present the full circumstances, particularly when criticising a business for carrying out necessary security checks.

Oceniono na 5 z 5

High quality and great customer service

Ordered some lab coats for our studio and they were great and well made. Color was exact from description and picture. High quality stuff. Elaine was super helpful and responsive, notifying us of order and shipping estimates.

22 maja 2026
Opinia niezależna
Oceniono na 5 z 5

I had to exchange an item

I had to exchange an item, Elaine sorted it out with ease and the new item came within days.
Communication was super quick as was the service.
Would thoroughly recommend.

18 lutego 2026
Logo Scrubs

Odpowiedź od Scrubs

Thanks for your postive revew, I have passed this on to Elaine

Many thanks

Oceniono na 5 z 5

I assisted in setting up a small bulk…

I assisted in setting up a small bulk order for our NHS Trust department. Lead times were communicated clearly, and the procedure was simple. Everything, including the embroidery, came as promised. We liked that it felt planned rather than hurried.

30 września 2025
Opinia niezależna
Oceniono na 5 z 5

I ordered a set of scrubs from…

I ordered a set of scrubs from Chameleonscrubs and was really impressed with the overall quality. The material feels soft yet durable, and the fit was exactly what I expected based on the size chart. Delivery was smooth and arrived earlier than I thought. I'll definitely be ordering another set soon.

3 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Thse are the best scrubs I've ever…

Thse are the best scrubs I've ever bought! Delivery was smooth, and the price was amazing for the quality. Customer service was friendly and professional. The fit is exactly right, very comfortable to wear all day. The designs are fresh and modern - I've clready had compliments at work.

28 września 2025
Opinia niezależna
Oceniono na 1 z 5

Poor customer service and product

Ordered the scrubs took months to be delivered , no contract despite emails and calling . then trousers were too small and top too big ! Weird shape scrubs as well.
Have emailed to return them and called but no reply. Have sent a chase email today too all the contacts for them I have so we shall see. But I have no hope epically as their returns policy is nonsense!
Would never recommend to anyone.

4 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Please do NOT order from this website!

Please do NOT order from this website!!

Still waiting for my two scrub tops to arrived, I ordered them in June. Very Poor communication and when I have managed speak to someone there has been excuse after excuse!



23 czerwca 2025
Opinia niezależna
Logo Scrubs

Odpowiedź od Scrubs

We are sorry to hear you haven’t received your order. If you would like to reach out to us at the following email, we can investigate and resolve for you. Sales@chameleonscrubs.co.uk
Team Chameleon

Oceniono na 1 z 5

Wish I'd read the reviews before I…

Wish I'd read the reviews before I ordered! This company isn't interested in customer service and won't respond to emails or phone calls if you need to return items. Total SCAM. Bet the standard response re trying to address delivery issues will be posted as a reply!!

Updated...thanks for sending through the returns details. The product is actually fine, just too big. It's frustrating as a customer that arranging returns is not easy. I will make sure I read the returns policy when ordering on line in the future. All the other companies I've dealt with make the process much simpler!

21 sierpnia 2025
Opinia niezależna
Logo Scrubs

Odpowiedź od Scrubs

Hello

I understand someone has made contact and the returns information sent so that you can return the items for a full refund

We always ask for 24 hours to process return requests

All the best Team Chameleon

Oceniono na 1 z 5

Either scam or company doesn't exist…

Either scam or company doesn't exist anymore. Never received my product and had to contact my bank to get my money back. AVOID!

12 czerwca 2025
Opinia niezależna
Logo Scrubs

Odpowiedź od Scrubs

Dear Ewelina,
Thank you for sharing your feedback about your recent experience. We sincerely apologise that your order never arrived. We understand this was frustrating, and we are truly sorry for the inconvenience it caused.
We are working on improving our shipping processes to prevent this from happening again. To make things right, please contact us at sales@chameleonscrubs.co.uk
We value your business and hope to have the opportunity to serve you better in the future.

Team Chameleon

Oceniono na 1 z 5

Inactive company - DO NOT ORDER

COMPANY NO LONGER TRADING - DO NOT ORDER
Ordered 2 scrubs from company
they aren’t trading anymore
1 month later still nothing, original UPS tracking link was fake and said ‘dispatched’
No response to emails / calls
Had to contact card company to get my money back
AVOID!!!!!!!!!!!!

27 lutego 2025
Opinia niezależna
Logo Scrubs

Odpowiedź od Scrubs

Dear Z,
Thank you for sharing your feedback about your recent experience. We sincerely apologise that your order never arrived. We understand this was frustrating, and we are truly sorry for the inconvenience it caused. We are working on improving our shipping processes to prevent this from happening again. To make things right, please contact us at sales@chameleonscrubs.co.uk We value your business and hope to have the opportunity to serve you better in the future. Team Chameleon

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej