Certapro definitely does not stand behind their work. They left our garage doors and front door with bubbling paint then told us there was nothing else they could do and stopped communicating with us.... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We used Greensboro location. Sales rep is horrible about responding. The painters came during a week of grey skies and rain. And initially it looked ok. Since with sunny light the creases around corne... Zobacz więcej
Met with Terry, we did a walkabout and he was informative regarding what was best, adding the job would involve pressure washing, and quality paint, probably taking 3 days. The quote was reasonable an... Zobacz więcej
Reakcja na opinię
Absolutely awful experience with CertaPro, Reading, PA. These guy's were unprofessional and left my property a disaster. Paint all over everything we own (the screens, the drive way, the patio, the ou... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
CertaPro are professional painters and painting contractors, we offer interior painting, exterior house painting and commercial painting. Jobs of all sizes.
Dane kontaktowe
Van Buren Ave 2621, 19403, Audubon, Stany Zjednoczone
- certapro.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 86% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
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Not one aspect of the contract was met
Not one aspect of the contract was met. Painters had no idea what was to be done and could not speak English. Came from 200 miles away and were obviously not employed by Certapro. 8 months later and still no effort to correct. Smoke and mirrors. CERTAPRO Spokane stay away.
They went above and beyond my…
They went above and beyond my expectations! The end cost was a little more but the results far exceeded my neighbors cheaper paint job. They were very thorough and took meticulous measure to do a professional job. I would definitely hire them again!
CertaPro uses high quality paint & had…
CertaPro uses high quality paint & had the best price, period. 3rd party painters were slobs. Paint spatter on most moldings, mirror, 2 doors, floors, my stove & 2 carpets. "We don't like using tape, we can bet closer to the moldings & edges. They painted all my walls in under 8 hrs, with 2 coats. Took 12 hrs to clean up their mess! Wish I read the reviews first. Their ads are LIES!
Extremely unprofessional/ incomplete work.
Extremely unprofessional, sloppy and incomplete job.
Its a joke that Ken the sales man had to come to our house "5 times to be on the same page".Yet he never was and gave us one excuse after another. He agreed on the issues and the sloppy work and incomplete job needing to be fixed and he sent two different individuals who refuse to do the work. I have them on video camera sitting in their cars for hours not doing the job we paid for and then them leaving after working for one hour. Customers be very aware of this company horrible business practices and if you call to speak to a supervisor they don't answer their phones and their message machine is full. I would never recommend this company. What a waste of time, energy and a whole lot of money.
Looks like Certa Pro Painters don’t…
Looks like Certa Pro Painters don’t back up their warranty.
Third party that hires subs and makes a high markup
I thought I was hiring painters directly because I got the name from a neighbor who had her house painted. We hired CertaPro to paint the interior of my son's house and my house. After the work was done, I learned that CertaPro is an intermediary that makes a big markup on the job. The painters themselves did a good job, but I wish we had hired them directly. If I need painters again, I will make sure that I am NOT going through a third-party.
Stay away
We had a really bad experience with them. Painted surfaces started cracking in less than 6 months. They do not do anything to fix it. Stay away
My wife and I had work done by Certa…
My wife and I had work done by Certa Pro painters twice. First outside our home,than again inside due to rain damage both jobs were greatly done. Great team Michael and Marcus. Highly recommend!
A waste of time
A waste of time. The sales people at CertaPro kept stringing me along saying they would be there tomorrow and that we are their top priority for months. They were originally going to start in April, then June, then July, then for sure it was going to be done in August. We just fired them here at the end of September because they never showed up when they said they would. CertaPro worked half a day on the wrong part of the house. The one part of the house they did do (that we never wanted done) was a really sloppy job. CertaPro used so many excuses to list and I was just tired of dealing with their lies. Go with anyone else.
Is there a rating less than 1?
Is there a rating less than 1? I would award a 0.
No shows, no prep, terrible service, areas they tried to hide, overspray, underspray, paint on windows, window frames....etc.. It took 3 days to paint and a month to "fix" the job. Several months later I have numerous areas where the paint is peeling. Horrible experience, extremely poor job.
DO NOT HIRE CertaPro
It took 3 weeks to "finish" my 1 week exterior paint job. They power washed the house the first day, then started painting. NO PREP WORK AT ALL. There were places where the old paint was chipping and they just painted over it. You could scrape the paint off with your fingernail the day after they "finished" the job. Cracks in the wood that needed to be sealed. I had to go out daily and tell them what to do. It's like they had no idea how to paint a house. They kept sending the same guy back to "fix" the stuff he messed up in the first place. I'll have to finish the job myself after this $8K mess.
They said they could paint the decorative lamps outside the house, but wanted more money to do that after they started and said it was more complex than he expected. Then abandoned the attempt and left me with lights that were masked/taped off to paint when I told him we had an agreed upon price. The guy went to the store to get supplies and never came back.
The owner of the company did come out and apologize for the crappy work done and promised to make it right. He then sent out the same guys that couldn't do it right the first time. After numerous tries at calling them back out, I finally gave up.
Now I need someone to paint the interior of my house - and it won't be these guys.
DO NOT HIRE THESE PEOPLE.
ummm where are you Jason
ummm where are you Jason? Had appointment you no show!!! GREAT! way to run a business...
Scheduled a “virtual” appointment
Scheduled a “virtual” appointment. I took time off but there was no one at the appointed time. I called directly and was placed on hold and disconnected.
I am thankful for the experience. Now I know they are unreliable and will go elsewhere. Should be renamed Certa “Un-Professional.”
Worst Experience - Beware
Worst Experience.
Complete Bait and Switch. Crew worked one day then ghosted. Trashed the house. Quoted one price and after crew made a mess of the house and left for a week the sales guy (Scott) called to say to proceed it's going to be 2K more than quoted.
We said forget it. He calls back later and says okay same Price. We call him back to accept and he says good! But NO clean up and NO 2-year Warranty which had been part of the contract.
We say FORGET IT!
We are left with a completely trashed house and yard. Plastic randomly on areas of the house, ladders left up and thrown into landscaping, and other trash that they refused to clean up.
Stay away.
A beautiful house
Excellent work, my house looks brand new. I am pleased with the color I chose and CertaPro Painters were so helpful with any questions I had. They assisted me in choosing my colors. The painters are very courteous and completed my house in about a day and half. I would definitely use them in the future for any other work I need at my house. I highly recommend CertaPro Painters.
Highly Recommend CertaPro Painters!
I've hired CertaPro Painters twice for work at my house in GA. When my wife and I retired, we relocated to GA and hired CertaPro to repaint the entire interior. John Michal was the sales rep and he did a terrific job at providing an estimate of the project. Then he helped us select colors for each room and made specific notes regarding what we wanted in each room.
The painting team did an excellent job in keeping us informed of their progress. We were able to review each room as they completed it. If there were any concerns, they were handled immediately. The team made sure to clean up at the end of each day. At the end of the project, we did a complete walk-thru inspection. We were happy with the work they did.
We recently hired CertaPro again for some exterior painting of our porch ceiling, front door, and carport ceiling and trim. Again they did an excellent job of preparing the area, putting on primer coats and 2 coats of paint on all areas. It made everything look almost brand new!
Highly recommend CertaPro for any painting project you have!
Terrible experience
Terrible experience. The crew was sloppy and dripped paint on my wooden floor and furniture. I had to tell them to paint behind the fridge and stove, otherwise they were going to skip those areas. When they pulled out the fridge, they broke the water line for the ice maker. They did, however, pay to have that repaired. They also broke off a piece of the decorative top trim of my kitchen cabinets and never said anything. The drop clothes they brought in were full of dirt from a previous job. They were supposed to remove the nails and hooks for my pictures and replace them in the same spot. They must of forgotten where some of them were to go, so they replaced them anywhere they felt like. Think twice before you decide to have them paint your home.
Cancel at the last minute...
They made an appointment for my estimate two weeks out, I arranged my schedule around it for that afternoon, they then called the morning of to inform me my job was too small. They had 2 weeks to review my job's size... They knew the job parameters when they happily scheduled the appointment. Very unfortunate.
Run, run fast from CertaPro Painters
Run, run fast from CertaPro Strongsville/Medina, Ohio. Their speech sounds good, and it all goes downhill from there. After signing their online contract and paying the deposit, they ghosted me. No email replies, no phone message replies. Painter calls me unexpectedly, “we’re coming out tomorrow” no advance notice to get outside ready. They claimed they would power wash everything first when their sales rep was out. Nope, I guess painting over dust and dirt is good enough. After 2 coats, the old red is still showing through the new paint. Painter blames it on the crappy S/W paint. They came out a second time, touched some up, still looks horrible. A “supervisor” comes out on the THIRD trip. He argues it is the red going over dark red. It’s the same color just faded. Argues some more, not very professional. Nothing but whining and excuses. He says they should be charging me another $1,000 for doing the job again. Huh? Maybe you should have done it right in the first place. I wish I could post pictures. Still looks blotchy, white showing through the red in spots. Didn’t paint the edges of the shutters on many, still the faded red showing. Can’t even paint straight lines where the red meets the white framing. If I were younger, I would have gone up on the 2nd floor and done the job myself. It seem the company farms jobs out to any painters available. I got the Three Stooges to do my house. CertaPro, never again, look elsewhere.
Terrible
The guy didn’t even show up for the first scheduled time to come and give us an estimate. When my husband tried to call and see what was going on, he didn’t answer calls or texts. When my husband called the main number the next day to see why he didn’t show up, the receptionist told us that she would have him call. She did NOT tell us that we had the date wrong, but when the guy called, that was his story. He came out a few days later and quoted over $8200 for a 3/2 ranch. RIDICULOUS. Horrible experience, but at least we found out how shady this company is before we made a mistake and hired them.
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