Great help from Sully at CCTV Direct in getting a vital alarm battery delivered to me here in Dublin. He managed to circumvent some potential Brexit-related issues and solve a delivery issue that woul... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered a few times before and always a good experience. Well priced products with good offers. When arrived they are all as expected. The team will help answer questions and resolve any issues. Qui... Zobacz więcej
Reakcja na opinię
The second part of my overall purchase meant that CCTVDirect substituted two cameras - upgrades to the ones I actually thought I wanted - which caused me quite some concern. However, having... Zobacz więcej
CCTV Direct was Amazing Emayr at CCTV Direct was very helpful and knowledgeable and helped me configure a new POE Camera on an NVR connected to a home network and accessed via the iVMS-4200 clie... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca systemów ochrony
- Sklep z alarmami
- Operator telewizji kablowej
- Dostawca alarmów pożarowych
- Kamera drogowa
- Sklep z artykułami ds bezpieczeństwa
Napisane przez firmę
At CCTV Direct Online, we specialise in the supply of professional-grade CCTV security cameras, DVR and NVR recorders, intruder alarms, and security lighting – serving both trade and retail customers across the UK. With over a decade of hands-on experience in the security sector, we’re proud to be recognised partners of top-tier brands including Hikvision, Texecom, Pyronix, Paxton, EZVIZ. We work closely with a wide range of customers – from wholesalers and professional installers to electricians, homeowners, and business owners – offering not just products, but complete security solutions. Our in-depth technical knowledge allows us to offer genuine advice, product recommendations, and pre-sales support tailored to your project needs. Whether you're tackling a single-site install or a multi-location project, we’re here to help. We also offer quantity discounts for repeat and bulk buyers, helping tradespeople and businesses stay competitive while using top-quality gear. Our trade counter is open Monday to Friday from 9am to 5pm, and Saturdays from 10am to 5pm – and we welcome walk-ins and collection orders. Our goal is simple: to provide top service, trusted products, and expert advice that helps keep your property protected. Security made easy, with people who know the trade.
High Quality Products
Napisane przez firmę
- CCTV Direct Online supplies High Quality Products
- We are dedicated to providing products and services that meet or exceed our customers' expectations. Adhering to industry best practices, we continually strive to enhance our service effectiveness.
Trade Perks Just Got Better!
Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers
We’re here to support every install with:
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Dane kontaktowe
73 Whalley New Road, BB1 6JY, Blackburn, Zjednoczone Królestwo
- 01254693786
- info@cctvdirectonline.co.uk
- cctvdirectonline.co.uk
New AI CCTV Camera Just Launched!
4,6
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 52% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Can’t fault cctv direct one bit
Can’t fault cctv direct one bit, I buy security equipment off them every week, best around competitive prices and good delivery time.
2 października 2025
Opinia niezależna
Odpowiedź od CCTV Direct (UK) Limited
Thank you for the glowing review! We truly appreciate your continued trust and loyalty — it means a lot to us. We're proud to offer competitive pricing, reliable delivery, and top-tier security equipment week after week. Always here to support your installations and keep things running smoothly!
Excellent experience
Excellent experience - from purchase incl shipping to after sales service - Every time that I made contact with the team, they were ALL amazingly helpful and resolved all my queries - I would recommend this company 100%
2 października 2025
Opinia niezależna
Odpowiedź od CCTV Direct (UK) Limited
Thank you for such a glowing review! We're thrilled to hear that every part of your experience — from purchase and shipping to after-sales support — was smooth and satisfying. Our team takes pride in being responsive and helpful, and your recommendation means the world to us. We look forward to continuing to support you!
Great online service and delivery time
Registered my application quickly and supplied a DVR to me at a great price and fast delivery. Item came well packaged and works perfect. Wouldn`t hesitate to buy from them again.
25 września 2025
Odpowiedź od CCTV Direct (UK) Limited
Thank you for the fantastic review! We're so pleased to hear that everything—from registration to delivery—was smooth and efficient. It's great to know the DVR arrived safely, performs perfectly, and met your expectations on price and service. We truly appreciate your trust and look forward to supporting you again soon!
Friendly manor
Friendly manor, Knowledge of products ,Good price and express delivery
23 września 2025
Odpowiedź od CCTV Direct (UK) Limited
Thank you for the kind words! We're glad our team’s friendly approach, product expertise, competitive pricing, and fast delivery all made a positive impression. We’re here whenever you need reliable security solutions — always happy to help!
The cables I ordered were used for…
The cables I ordered were used for Analog cameras and were high quality and solved a long standing problem i had with 8meg cameras
23 września 2025
Odpowiedź od CCTV Direct (UK) Limited
Thank you for sharing your experience! We're so pleased the cables delivered the quality you needed and helped resolve that persistent issue with your 8MP analog cameras. It's great to know our products are making a real difference — we're here whenever you need reliable solutions.
Yesterday I Purchased 2 Excellent…
Yesterday I Purchased 2 Excellent quality Hilook cameras from Umayr, manager of CCTV Direct online ,They arrived this morning .Thank you for a good deal ,quick dispatch , excellent customer service and a good sense of humour.
25 września 2025
Opinia niezależna
Odpowiedź od CCTV Direct (UK) Limited
Thank you for the fantastic feedback! We're thrilled to hear your Hilook cameras arrived swiftly and met your expectations. Umayr will be especially pleased to know his service — and sense of humour — made a great impression. We truly appreciate your support and look forward to helping with your next security upgrade!
I paid £14.99 for next day AM delivery…
I paid £14.99 for next day AM delivery and it turned up the following day!!
Not have any refund from the seller!!
13 września 2025
Odpowiedź od CCTV Direct (UK) Limited
Thanks for sharing your experience — I’m really sorry to hear the delivery didn’t arrive as promised. That’s understandably frustrating, especially when you’ve paid extra for a timed service,
I've checked your account and we have refunded in full your delivery charge.
Unfortunately we have to accept responsibility, we have reviewed our logistics courier performance and made some changes to ensure this is prevented from reoccuring.
Very fast delivery and the product was…
Very fast delivery and the product was a good price
10 września 2025
Odpowiedź od CCTV Direct (UK) Limited
Thanks for the great feedback! We're glad to hear the delivery was quick and the pricing hit the mark. We aim to keep things fast, fair, and reliable — and it's great to know we're delivering on that promise. Looking forward to serving you again!
Odpowiedź od CCTV Direct (UK) Limited
Thanks for the great feedback! We're glad everything arrived on time and matched your expectations. Reliable service and accurate products are what we aim for — appreciate your support!
Yunus was very helpful and resolved the…
Yunus was helpful and resovled the problem
11 września 2025
Opinia niezależna
Odpowiedź od CCTV Direct (UK) Limited
Thank you for the kind words! We're glad Yunus was able to assist and get everything sorted for you. We’ll be sure to pass on your appreciation — he’ll be pleased to know his support made a difference. Always here if you need anything else!
The items ordered were different to the…
The items ordered were different to the ones delivered!
5 września 2025
Odpowiedź od CCTV Direct (UK) Limited
Sometimes we send out a replacement if the original item is out of stock, but always ensure in that instance that the model sent out is a better specification product. I beleive that was the case here, if you have any issues please do contact us, were ready to assist.
Ordered complete security set up from…
Ordered complete security set up from CCTV Direct (UK) Limited. Great communication when part was out of stock and was sent a updated version. Thank you
30 sierpnia 2025
Odpowiedź od CCTV Direct (UK) Limited
Thank you for the kind words! We're glad the communication was clear and proactive, and that the updated part met your needs. We always aim to keep things running smoothly — even when stock changes — and it's great to know you were satisfied with the outcome. Appreciate your trust in us!
Very good experience
Very good experience. Simple and straight forward ordering on the website. Got sent the new latest versions too.
2 lipca 2025
Odpowiedź od CCTV Direct (UK) Limited
Thank you for the great feedback! We're glad the ordering process was smooth and that you received the latest versions — we always aim to keep things simple, up-to-date, and hassle-free. Appreciate your support and look forward to serving you again!
Very good wholesaler
Very good wholesaler. Competitive prices. Very fast delivery only DHL eComerce let them down.
27 sierpnia 2025
Odpowiedź od CCTV Direct (UK) Limited
Thanks for the kind words, Nick! We’re proud to offer competitive pricing and fast delivery—though we’ll keep nudging DHL to match our pace.
Odpowiedź od CCTV Direct (UK) Limited
Thanks so much, Leyton! We’re glad to hear our packaging and delivery met your expectations. We aim to keep things fast, secure, and hassle-free. Looking forward to serving you again!
Amazing customer services
Amazing customer services, I spoke to a number of people each was very helpful. Dispatched the goods the same day and prompt deliver. Post delivery support was great too I needed help with adjust ment of camera-- they sent me a video on whatsapp with in min. Cant ask for more
22 sierpnia 2025
Odpowiedź od CCTV Direct (UK) Limited
Tariq, you’re a legend! We’re thrilled the team could help so quickly—even via WhatsApp. Thanks for trusting us with your setup.
Great company to deal with
20 sierpnia 2025
Odpowiedź od CCTV Direct (UK) Limited
Thanks so much! We appreciate your continued support and look forward to working with you again.
Wasn't sure if they still did this…
Wasn't sure if they still did this alarm control panel had the old one years but the new one was a perfect swap the delivery was quick
15 sierpnia 2025
Odpowiedź od CCTV Direct (UK) Limited
Thanks Debra! We’re glad the new panel was a perfect match and arrived quickly. If you ever need help with setup or upgrades, we’re just a message away.
Poor service and communication
Paid for an AM delivery
Parcel still not arrived 1week later
I emailed requesting refund
Still not heard back
So far very poor service
18 sierpnia 2025
Odpowiedź od CCTV Direct (UK) Limited
Hi JJ, we're really sorry to hear about the delay and lack of communication. That’s not the experience we aim to deliver. We escalated your refund request and will follow up directly to ensure it’s resolved promptly. Thanks for your patience.
Quick delivery and included PSU
Quick delivery and included PSU. Great customer service, easy to use website.
14 sierpnia 2025
Odpowiedź od CCTV Direct (UK) Limited
Appreciate the kind words, Russ! We’re thrilled the PSU and speedy delivery hit the mark. Our team works hard to make the site intuitive and the service seamless.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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