I have dealt with CCTV direct for many years & would highly recommend them. Their tech support are very quick to respond and Lamont & Dan resolve problems quickly & efficiently & profesionally. Dean... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had a fault with the microphone on one of my uni view tri-guard 2.0 cameras, Dan Lee at tech support remoted in on the EZ view app and checked it out, he also updated the NVR and camera software. He... Zobacz więcej
So we were really struggling with an unusual issue with 4 cameras on a 26 camera system were on line but no Live view. Lamont remotely logged in, spent time diagnosing the problem and sorted it out... Zobacz więcej
Have dealt with this company many times mainly with Lamont from Tech. Dept. Great friendly, professional helpful advice. No task too much and time not an issue. Would defo recommend to anyone. Ian.... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We are CCTVdirect, we started our journey back in 2007 and have since become one of Europe’s leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. We’re at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured you’re in safe hands with CCTVdirect. We’re Yorkshire born and bred and proud of it, so if you’re in the area, pop in for a proper Yorkshire brew and we’ll show you exactly why we’re the right supplier for you.
Dane kontaktowe
Unit 3 Scala Court, LS10 1JD, Leeds, Zjednoczone Królestwo
- 01132337070
- salesteam@cctvdirect.co.uk
- cctvdirect.co.uk
Inni użytkownicy przeglądali również
CCTV FAULT
Rang in for some assistance and Lamont took over remotely and completed the task in hand no bother….top man and reliable as usual.
I have never known service like this…
I have never known service like this EXCEPTIONAL is an understatement!!! I acquired an commercial installation I was able to sort the NVR by myself but because the cameras had an unknown password DAN spent all afternoon sorting this problem remotely.. DAN is top of my XMAS list ! Bravo CCTV direct your staff are a life saver
Had some problems with network…
Had some problems with network connection for a Ptz joystick, and Lamount helped fix it. Best tech service support. 100% recommend.
Excellent tech support
As usual, excellent tech support from the team, today it was Dan who sorted it out quickly for me 👍
Lamont was helpful as always
Lamont was helpful as always. Found the glitch to be down to firmware, requested update problem solved. Much appreciated.
answered query quickly and effectively…
answered query quickly and effectively allowing us to resume operation with minimal downtime resolving our issue
Brilliant service
Brilliant service. I am highly delighted that Dan sorted the problem I had with his knowledge and tech skills. Thank you
Fantastic service and always great support
Fantastic service and always great support from the team, we have been using CCTV Direct since 2007 and never needed to look any further!
James Metcalfe
Director
Mettech AV
Totally focused on resolving problems…
Totally focused on resolving problems customer focused
Excellent customer communication
An asset to the company I would recommend this company to anyone great team
The best technical support that I have…
The best technical support that I have experienced in my 35 years of cctv installation.
Lamont in tech support is always spot…
Lamont in tech support is always spot on, whether it's a BIG or small issue, and it makes me feel confident when a problem arises, Lamont has got my back.
Keep up the great Tech support.👌👍
Excellent pre and post sales service.
I have purchased a number of items from this company and the service has always been excellent.
My latest interaction was with technical support.
Lamont went above and beyond, liasing with the product manufacturer to resolve the issue.
I suggest checking the site you are looking at as there is another online company with an almost identical name.
The company associated with this review are based in Leeds.
Tech Support Lamont to the rescue!
Yet again CCTV Direct Tech Support has exceeded expectations. Lamont has remotely resolved a customers commercial system which was failing to connect after they interfered with their router. No drama, no hastle, all up and running again with no fuss
Top technical support
Top technical support . Fast and very helpful. Proper technical knowledge.
Lamont used his magic touch like a tech wizard.
Excellent technical support as always
Excellent technical support as always, quick to achieve a resolution, really happy with CCTV Direct and their support team
Great service yet again.
Great service yet again.
Many thanks Lamont for your help!
ex support team
Lamont Marshall one of CCTV Direct technical support staff, was excellent in restoring my CCTV system via remote access. He was professional, knowledgeable, and extremely efficient, quickly diagnosing the issue and getting everything back up and running. His clear communication and calm approach made the whole process easy and stress-free. I would highly recommend Lamont and the CCTV Direct team to anyone needing reliable technical assistance.
Another great experience today
Another great experience today - Lamont as normal
got it all sorted - thanks speak soon
Order received next day
Order received next day. Had to call Tech
helpline to set system up.
Daniel Lee was fantastic very pleasant and professional. Great customer service and support. Recommend this company anytime.
Excellent service
From the initial advice, pre purchase, through the purchase, into post sales tech support, the experience has been 5☆
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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