I bought three Hanwha cameras from CCTV Direct as they had the best price available. They were quickly delivered, and when I installed them they all showed moisture inside the lens. Unfortunately it... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have dealt with CCTV direct for many years & would highly recommend them. Their tech support are very quick to respond and Lamont & Dan resolve problems quickly & efficiently & profesionally. Dean... Zobacz więcej
I had a fault with the microphone on one of my uni view tri-guard 2.0 cameras, Dan Lee at tech support remoted in on the EZ view app and checked it out, he also updated the NVR and camera software. He... Zobacz więcej
So we were really struggling with an unusual issue with 4 cameras on a 26 camera system were on line but no Live view. Lamont remotely logged in, spent time diagnosing the problem and sorted it out... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We are CCTVdirect, we started our journey back in 2007 and have since become one of Europe’s leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. We’re at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured you’re in safe hands with CCTVdirect. We’re Yorkshire born and bred and proud of it, so if you’re in the area, pop in for a proper Yorkshire brew and we’ll show you exactly why we’re the right supplier for you.
Dane kontaktowe
Unit 3 Scala Court, LS10 1JD, Leeds, Zjednoczone Królestwo
- 01132337070
- salesteam@cctvdirect.co.uk
- cctvdirect.co.uk
Inni użytkownicy przeglądali również
Great first time experience of tech support
I had an issue with the app (rather than the actual cctv)
Adam was very helpful and worked through the issue with me.
This was my first experience of asking for support and I was very impressed.
Thanks.
Had a problem with netrwork
Had a problem with netrwork - offer speedy resolution and advice - first class
Excellent customer service
Dan was very friendly, helpful and knowledgeable.
Lamont was a legend
Lamont was a legend, really helpful and patient. Did a great job problem solving and resolved the issue remotely.
Thanks, you guys have always been very helpful.
Excellent Service and Tech Support
Made a call to tech support today after having trouble with push alerts to our mobile devices. Lamont was very helpful and quickly got the issues resolved.
CCTV Direct have always provided good customer service as well as tech support - highly recommend.
Great tech back up
Great tech back up , always pleasant to talk to and on an engineer level , not like a tech guy who talks to you like you have just landed from another planet ,use tech guys when quoting IP. Stuff to see what’s compatible with what’s on site . Great job guys doing what you do keep it up . Dave H. 40yrs in the industry but old school eng . 👍
Hi spoke to Daniel today and he did…
Hi spoke to Daniel today and he did everything that I needed remotely fantastic service
Many thanks.
I called and spoke to a gentleman named…
I called and spoke to a gentleman named Adam who could not of been more helpful considering I was not an existing customer. His help and knowledge enabled me to reset a system which had gone slightly off course. Will definitely use in the future
Always a great service in sales and…
Always a great service in sales and tech.
Lamont has helped me get various things sorted a number of times now.
Thank you all!
Lamont was brilliant
Lamont was brilliant, had a few issues and he helped me no problem at all
Excellent Customer Support
I've used the support function at CCTV Direct a few times over the years. The first thing to note is how fast you get to talk to them! No referral to hard to navigate website or chatbot. SOOOO REFRESHING!
Each time I've got through to technical support, they've been great and sorted out the issues within minutes. Now that's impressive.
I have to add issues have been caused by change of router or move from copper to fibre broadband or mobile.
Their equipment is extremely reliable having had it for about 7 years now. If I could give six stars out of five, I would but Trustpilot won't let me!
I whole heartedly recommend CCTV Direct and will be upgrading with them in the near future.
Had the need to deal with a few of the…
Had the need to deal with a few of the team over the years, today I dealt with Lamont, as with all the team its just so easy to get through no long queues and the team know their stuff.
Lamont Marshall was brilliant!
Lamont Marshall was brilliant!
As always brilliant knowledge of the system and also networking systems!!!
Great help from the CCTV Direct Team
From the point of purchase from Millie through to the help and support of Daniel and Adam we were delighted with their service. A big system 40+ cameras. Needed a bit of help with IP addresses and sharing images from different network switches. You team couldn't have been more helpful.
100% Fantastic
Needed some help with the configuration of the cameras.
Dan Lee was fantastic. Spent an hour on the phone doing everything needed.
Can't thank Dan enough and CCTV Direct.
Super service when you need it the most.
Will use again and happy to recommend CCTV Direct.
Lamont helpfull as usual
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








