Please respond!
Perhaps they are good, but I don't know. I just know that it has been impossible to get in touch with them so far. I made an appointment that was for two months in the future. Since then, the following happened:
In principle, it is good that they have a phone number, it is just strange that they don't seem to answer that thing. After calling and waiting, at some point get the option to leave a voicemail message (with a promise to get called back in a day) or request a call-back option, but attempting either seems to be in vain, as you don't hear back. Also, they email with a request for personal information from an unsubscribe address (??? not sure why they would do that) but if you respond to that, you don't hear back either.
Also strange: out of 'nowhere', they recently phoned me, I answered immediately (happy about it!), it was silent for seconds, then they hung up, they never called back; I immediately called back, but there was no one to answer.
I am very concerned about their quality systems if this is how they handle communication...








