Can't fault Cazaar! My order had gone astray somehow after they dispatched it, but after my initial query/complaint, I had a reply within the hour saying they would instigate a full 'resend'. The cost... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had a query about sizing of costume so I emailed and interacted with Melanie Bennett who went above and beyond to help me and was extremely prompt in replying back. I ordered yesterday and expectin... Zobacz więcej
Ordered from this company a few times. Absolutely fantastic customer service. They go above and beyond to help you achieve the look you want. Ordering online is extremely easy and stock always seems... Zobacz więcej
Very good pricing and delivery. Item arrived with some damage although the exterior was fine. As it was an Xmas gift there was a gap between purchase and discovery of the damage. I was concerned that... Zobacz więcej
Informacje dotyczące firmy
- Platforma sprzedażowa online
- Sklep z meblami ogrodowymi
- Sklep z podarunkami
- Sklep z wyposażeniem domowym
- Sklep z artykułami imprezowymi
Napisane przez firmę
#1 Dedicated Marketplace for all things FUN! | Fancy dress, Partyware, Gifting, Homeware, Electronics & more! Easy To Use Platform! Great Customer Service. Secure Payment. Fast Shipping.
Dane kontaktowe
Unit 3 40 Comet Way, Southend on Sea, Essex, SS2 6GD, southend, Zjednoczone Królestwo
- 01702617821
- support@cazaar.co.uk
- cazaar.co.uk
Odpowiada na 75% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Melanie was excellent!
Melanie was excellent, friendly & efficient. Thanks for your help!
Excellent customer service and super…
Excellent customer service and super quick delivery. I am yet to come across a team that provides such a high quality of service!! One very happy customer here! Kudos to the team.
Can't fault Cazaar
Can't fault Cazaar! My order had gone astray somehow after they dispatched it, but after my initial query/complaint, I had a reply within the hour saying they would instigate a full 'resend'. The costume arrived the very next day - cue one very happy little girl with her outfit ready for World Book Day! Now that's what I call 'Customer Service'! Highly recommended - I will certainly be using them again!
Be aware you have to pay to return at your own cost!!!
Well what a shame! I was impressed by the quick delivery BUT the first outfit I ordered was too big so ordered a smaller size. I wanted to return the bigger size but could not as I did not have an account so, I emailed them asking how to return it and the response was just the address, I then found out that you have to pay for the returns yourself. This was not made clear and as this outfit has a hat and large handbag, this will not be cheap!! Be weary!! I do not understand all the good reviews!!
Great customer service after an error…
Great customer service after an error occurred with my delivery, a new item sent out that very day with next day delivery. Very impressed. Thank you Melanie and Emily for your help.
I had a query about sizing of costume…
I had a query about sizing of costume so I emailed and interacted with Melanie Bennett who went above and beyond to help me and was extremely prompt in replying back.
I ordered yesterday and expecting the delivery in next hour or two. Very happy with the service.
Excellent customer service
Excellent customer service. I received the wrong size originally but the customer service reacted very quickly to arrange the replacement, so that I was able to get the costume on time just before the world book day. I truly appreciate it. Highly recommend purchasing your favourite costumes here. More choices and better prices than those you find in supermarkets!
Melanie was so kind and helpful in…
Melanie was so kind and helpful in sorting out my refund. Excellent customer service! Thank you
First class service and Melanie helped…
First class service and Melanie helped me get my order a lot quicker than planned. Highly recommend.
I order the wrong size and emailed to…
I order the wrong size and emailed to ask if it could be amended. This was done very quickly without any problems. Thank you again
Very good pricing and delivery
Very good pricing and delivery. Item arrived with some damage although the exterior was fine. As it was an Xmas gift there was a gap between purchase and discovery of the damage. I was concerned that as a marketplace rather than supplier this is where things would go wrong but Cazaar acted as a go between with the supplier and resolved the issue. Would use again.
Did click and collect for my 60’s fancy…
Did click and collect for my 60’s fancy dress outfit. Very pleased with our outfits.
Staff went out of there way to fix mix…
Staff went out of there way to fix mix up great to deal with no hesitation in using them again once again its all about the staff
They are overcharging to the game…
They are overcharging to the game "SpongeBob SquarePants : Titans of the Tide" like a freaking scalper

Odpowiedź od Cazaar
Melanie was great and the service was…
Melanie was great and the service was super! Quick responses and great products!
Great service from Melanie
Great service from Melanie, she went over and above to ensure the Father Christmas outfit was the right one, ensuring all the accessories were in the package as advertised.
Well done & thank you.
One phone call and problem was…
One phone call and problem was resolved, very helpful staff, and very efficient
Will definitely use again
Amazing customer service
Big thanks to Izzie for saving the day and sorting out my order. Fantastic service!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







