Cathcart London Recenzje 

Love the shirt, quick service, good communication and price not excessive either.

I bought the Cathcart burgundy snake belt. It is rather darker and more muted than the photographs on the Cathcart website suggest.

Superior quality ready to wear clothing

A great clothier! Beautiful vintage inspired suits and clothing. Ordering was very easy on their website which is very user friendly. Very prompt shipping. Arrived in just a few days. The suit fit perfectly right out of the package with the exception of the trousers which were left un hemmed. A great shopping experience. Will definitely be ordering from them again. Highly recommended. A+. Thank you.

Excellent product, decent price, quick delivery, clear communication, very helpful customer service.

Delivery service is prompt.

Superb quality and service.
I've been buying from Cathcart for years and at this point, the vast majority of my wardrobe consists of Cathcart.
Great designs, fantastic fabrics and quality. I've bought their ready to wear lines but also used their made to measure service a few times - always fits to tee!
Their MTOM is unbeatable. The suit builder on the website allows you to easily design the suit, jacket or trousers (or all three) just the way you want, with an enormous selection of fabrics. You can follow their standard sizings or really drill into details and provide the measures just as you want them.
The same price - usually even more - buys you a standard off the rack garment from any of the high street brands, full of plastic, nothing unique, special or interesting about it. Cannot recommend this enough!
Great customer service as well, easy to get in touch, ask questions and/or get answers. Everything is clear transparent and easy, even returns. No fuss, no problems.
An easy 6 out of 5 stars, if not more.

Excellent product quality, design and fit! DHL is a fast, reliable courier.

This was my second order from Cathcart London. Ordering and delivery to the USA was easy and fairly quick. I enjoyed my first pair of flannel trousers, I ordered a second pair in another color. And while it's too hot to wear them at the moment (and their at the tailors getting cuffs), I'm looking forward to the fall and winter to style them like the first pair.

Exquisite clothes, flawless trims as well as a diligent customer service. Who would ask for more ?

I have purchased a few items from Cathcart and they are consistently excellent. The cut, look and feel of every item is second to none.
My most recent purchase is the Navy King Cole jacket and it is truly wonderful. Packed with well thought out vintage detail, wearing it is like being transported back to days of elegance and sophistication. The fit of the jacket is spot on, and the look is elegance personified (and if it can achieve that on my frame, then it really is a hard working garment!).
If anyone is thinking of buying this, stop the procrastination and go for it, you will be seriously impressed!!
Thanks to all the team at Cathcart!!!

Great jeans and excellent service. Delivery time a bit too long, despite the express fee.

Had a very poor experience getting a made to measure suit.

When it arrived not only was the fit all wrong but there was a lot of weird stuff with the making too.

I got two suits made by two different outlets at the same time and I can tell you the experience couldn't have been more different. Both didn't fit well. In one i was remeasured, the suit went away again, came back perfect. With Cathcart they were reluctant to accept anything was wrong. In the end they agreed to take in the enormous trousers but wouldn't do anything else.

I spent an extra £250 getting the suit made wearable by an independent tailor. The sleeves were fitted so oddly they were actually pointing backwards and developed all sorts of weird wrinkles when worn. Even the trouser button was in the wrong place so the groin was all wrinkled. After a lot of work it's kind of wearable but not perfect. What a waste of time, money and good wool.

Great quality stylish clothes.

I ordered the shawl collar Mackinaw. The delivery was fast and efficient. This is a wonderful piece of clothing! Quality and attention to detail. I am very pleased.

I've had some pieces from Cathcart before and they've been excellent. I recently bought some corduroy battle trousers in their sale. They arrived promptly all as-described but just didn't suit me. I returned them and James offered to exchange them for a different, more expensive pair (the wonderful Astor trousers). I've just had them back from my tailor (hemmed with a 2" turn-up, of course!) and they're simply fantastic.

My 4th pair in 6mths. The Ellington fit is the best fitting trouser with high waist and wide leg I have found, highly recommend.

Cathcart never disappoint - well made and oozing character - clothes that always stand out from the crowd.

In a time when customer "service" bears no resemblance to what a customer expects, let alone deserves, Cathcart London exemplifies what top notch service and goods should be. Yes, the garments are of excellent quality, every bit as luxurious and well made as you are led to expect, and more. But the efforts of Cono, James, and the rest of the Cathcart London staff exceed those of many other menswear shops. I was uncertain which size to order as I am unfamiliar with UK sizing. The staff patiently listened to my concerns and suggested the best size jacket, waistcoat and trousers. They did not fit, but returning them was easy and painless. It was then suggested I be sent two other sizes, to choose the best fit. Unfortunately, the jacket size I needed was by then out of stock.
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Disappointment, however, was short lived, as an alert staff member noticed the necessary jacket becoming available again, and notified me.

In due course the package arrived and I am now the proud owner of a suit which rivals the best bespoke garments in my closet.

Well played, Cathcart!

As a first-time customer, I spent around €2,000 across several orders with Cathcart London. This included a made-to-measure (MTM) blazer, followed by two further orders for a ready-to-wear blazer, two pairs of trousers, and a rollneck jumper and at the end also some Boxing Day sale items. Most of these items were intended as Christmas gifts - ordered well in time in November.

Knowing that MTM takes time, I opted for the expensive express delivery, which promised delivery within a maximum of three weeks. This was also the reason I agreed to have all items shipped together in one delivery — saving Cathcart money and being more sustainable overall. In hindsight, this was a big mistake.

The shipment has not been sent in time, ultimately killing my Christmas gift plans. Worse, the maximum stated express delivery timeframe has been exceeded by more than 50%, meaning none of the orders effectively received the promised and paid for express service. Had I not agreed to consolidate shipping for Cathcart’s benefit, the ready-to-wear items should have arrived in early December.

To add insult to injury, I was incorrectly charged an additional shipping fee on one of the smaller orders. While this was eventually reimbursed, I had to chase it and justify the issue myself.

Customer service was excellent and responsive before the MTM purchase. After completing the transaction, however, communication became extremely slow, difficult, and at times completely radio silent. Oddly enough I started to get answers again, after I posted this review. But all in all nothing solved the issues as you will read below with continued promises “you will receive it in time for Christmas”.

I have received a reimbursement for the express delivery and in one of the packages is supposed to be a belt from them as a gift. But at this price point, this is not about shipping costs or the exact price of a blazer. In this category, expectations are set by both product quality (which I unfortunately still cannot judge) and customer service. On the latter, Cathcart has fallen well short.

I basically had to tell them to ship the Christmas gifts separately and before the MTM - they have not thought of that after a long email exchange. Additionally by then, one of the gifts was as not available anymore (no kidding: after 4 weeks of wait and probably a stock system just as bad as the shipping system) and I was given an alternative, which might be a slightly more expensive product, but also a totally different design. And again, it is not about the price itself on this category.

As a result, I am utterly disappointed. The excitement of investing in new pieces of clothing has been tainted, and this is not the experience one expects — or should accept — at this level.

PS: two weeks have passed, it is the 29th of December and nothing has arrived. The Christmas gifts are held at customs since December 18th with no outlook of being released, even though this is advertised as EU cleared shipping. The MTM was supposed to be with me when I return home from the holidays - no shipping has happened yet. Next to the disappointment, I am also losing the trust. So far I have paid €2.000,- exchanged numerous emails, waisted a lot of time, felt huge disappointment and have received ZERO of the 7 items.

Update on January 13th: by now everything has arrived and yes I was given a free belt as a gift. However, the problems kept coming… the MTM blazer missed an additional breast pocket and (I could be wrong having measured before) the sleeves were too short. Also no working cuff buttons - a basic item for an MTM at this price level. You get way better results for €1.000 at other bespoke tailors. And finally a white brand new linen blazer was shipped to me with two huge stains. Who does the quality check at Cathcart??? My email to address this, given our history, was not answered in a timely fashion. I am keeping the MTM with the missing pocket and will try to clean the Linen Blazer myself, simply to end this bad experience.