Had placed a large order when my wife pointed out that the delivery was likely to take place when we were away from home. I immediately emailed customer service and requested a short delay on deli... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Staff always really friendly and Jackie always goes that extra mile to make sure we have what we need. from alterative products. if possible to changing delivery dates when our computer does not allow... Zobacz więcej
For the second time in three years of ordering from Catering 24, there was an item missing. We were closed for maintenance so have only just realised that our last order was missing lids but the conta... Zobacz więcej
Reakcja na opinię
I called up catering24 as another supplier had sent me the wrong goods and had to wait 3-4 days for return and refund ! When I spoke to Hayley she quickly helped me find the items required and offer... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Catering24 is a recognised national online distributor of catering disposables and have been serving the UK foodservice industry since 1992. A first and second-generation family award-winning business that has one of the largest ranges of stocked takeaway packaging, disposable cups and cleaning hygiene to name a few areas of our expertise. Our website displays live stock and we offer free next working day delivery for all orders over £100 in value, order before 9pm for same day dispatch. Catering24 have a dedicated customer service team on hand to support you in your product enquiries and customer support Monday to Friday. We have been known within the industry as the distributor that is There When You Need Us.
Dane kontaktowe
Etiquette Park, Manners Avenue, Ilkeston, DE7 8FU, Ilkeston, Zjednoczone Królestwo
- 01159444434
- hello@catering24.co.uk
- catering24.co.uk
4,5
Doskonała
283 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Hayley from catering24 couldn’t have…
Hayley from catering24 couldn’t have been more helpful. She confirmed my delivery date and amended the delivery address to accommodate my mistake. I wouldn’t hesitate to use them again :) x
30 listopada 2023
Opinia niezależna
Odpowiedź od Catering24
Thank you for your wonderful review Paula!
We will be here for all your future needs 😊
Good quality for the price
Crackers were good quality for the price. A box had split open in transit and a partial refund was offered with little hassle.
23 listopada 2023
Opinia niezależna
Odpowiedź od Catering24
We're glad to see your issue resolved Alison, we hope to serve you again soon!
Thank you for the review 😊️
Exceptional customer service
Exceptional customer service. I used WhatsApp to communicate and query was dealt with quickly and efficiently. Additional order also placed and paid via a payment link emailed to me. All dealt with in under 5 minutes.
24 listopada 2023
Opinia niezależna
Odpowiedź od Catering24
Thank you Zoe!
Efficiency is a big deal for us here at Catering24 aswell as excellent customer service. We appreciate your feedback and will continue to help wherever needed.
Great customer experience from Hayley
Great customer experience from Hayley. She was on the ball regarding some product info that I had asked her. Their products arrive quickly. Superb service overall
24 listopada 2023
Opinia niezależna
Odpowiedź od Catering24
Thank you for your lovely review!
Glad to see you're happy with our overall service, we aim to please 😊️
Excellent customer service
Excellent customer service help when returning an item no longer wanted.
22 listopada 2023
Opinia niezależna
Odpowiedź od Catering24
Thank you for your review David!
We're always here to help with any future needs :)
Had a query re an order
Had a query re an order. Sascha was exceptional in helping sort the problem, with promt replies. Problem solved and managed to solve the mystery.
8 listopada 2023
Opinia niezależna
Odpowiedź od Catering24
Thank you for your review.
We're happy to see our team providing an efficient and affective service!
We'll continue to be here for all future needs :)
Good Customer Service
I needed a copy Invoice Jackie was very helpful and had it sent over within a couple of hours
10 października 2023
Opinia niezależna
Odpowiedź od Catering24
Thank you for your review, we're happy to see our team providing excellent service!
Odpowiedź od Catering24
Thank you for your review!
We aim to please and hope to serve you again soon.
Jackie & Lynette are always helpful
Jackie & Lynette are always helpful .
And keep me updated when need to .
thanks .
19 września 2023
Opinia niezależna
Odpowiedź od Catering24
We're delighted to read your positive feedback regarding our team!
Your satisfaction is our goal and we're here for any future needs.
Jackie is amazing
Jackie is amazing, very efficient and really helpful, especially when I forgot to order something I desperately need.
20 września 2023
Opinia niezależna
Odpowiedź od Catering24
Thankyou for your wonderful review, we're happy to see our customer service team exceeding your expectations!
We look forward to seeing you again soon :)
Excellent service from Laura.
Very efficient service from Laura, Always a pleasure to deal with :) very helpful. Speedy delivery.
14 września 2023
Opinia niezależna
Odpowiedź od Catering24
Thank you for your wonderful review of our team and delivery service!
We look forward to serving you again soon :)
Hayley
Hayley, was very helpful in finding the correct unit size I needed, and ordered extra stock to ensure our delivery was made in time. Order is planned to be delivered on the date I requested, and Hayley has kept me up-to-date with the schedule
14 września 2023
Opinia niezależna
Odpowiedź od Catering24
We're delighted to read your positive review about our service.
We are here for any future needs and appreciate your feedback!
Excellent service
Excellent service, really helpful and plenty of products available
12 września 2023
Opinia niezależna
Odpowiedź od Catering24
Thank you for your review, we're happy to see your experience was a positive one!
Good prices and quick delivery!
Good prices and quick delivery!
Best prices on the market, super quick delivery and professional and helpful customer service. Brilliant service - special thanks to Laura. Thank you
12 września 2023
Opinia niezależna
Odpowiedź od Catering24
Thank you for your wonderful review, we're glad to see you were looked after by our team.
We look forward to serving you again soon :)
Jackie was extremely helpful today
Jackie was extremely helpful today. Helped with all my concerns and a joy to speak with. A credit to your company.
11 września 2023
Opinia niezależna
Odpowiedź od Catering24
Thank you for your lovely review, we're glad you were happy with our teams service!
We will pass this on and see you again soon!
It was great to speak with Jackie…
It was great to speak with Jackie today. She was really helpful and efficient. I was amazing to be served by here. Excellent service. Thank you
30 sierpnia 2023
Opinia niezależna
Odpowiedź od Catering24
We're delighted to read your positive feedback regarding our team!
Your satisfaction is our goal and we're here for any future needs :)
Excellent customer service &…
Excellent customer service & competitive pricing would highly recommend 👍
29 sierpnia 2023
Opinia niezależna
Odpowiedź od Catering24
Thank you for taking the time to leave us a review!
We look forward to serving you again soon.
Jackie was a great help with an order…
Jackie was a great help with an order we missed. Found out where it was immediately and arranged the new order for us very quickly.
16 sierpnia 2023
Opinia niezależna
TIP-TOP service
I always find the team at catering 24 very responsive to all requests and queries, excellent support, friendly and helpful - I highly recommend Hayley & Jackie!
8 sierpnia 2023
Opinia niezależna
Resolving a delivery issue
Lynette resolved my issue within 30 minutes. Excellent service and very efficient. An excellent supplier with very competitive prices. The delivery courier was letting the company down but we are now on the company’s own delivery and have been guaranteed a first class service. We will continue to be a regular customer. Thank you Lynette
9 sierpnia 2023
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.