Find a different service
I rarely leave negative reviews, but my experience with CatchonTV via Honey Bees IPTV has been extremely disappointing.
My subscription is still active, but the service suddenly stopped working. I contacted live chat support and followed every troubleshooting step they suggested, including rebooting my device, refreshing the service, and restarting my router. When none of those steps worked, support switched me from my existing API connection to an M3U playlist without explaining why the change was being made or what the implications were.
The new M3U playlist connected successfully, but every attempt to watch Live TV resulted in an "Unknown Error." My original API login then began returning an HTTP 513 error. Instead of resolving the issue, I was left with no working service.
Throughout the chat, responses often took about five minutes, making the troubleshooting process unnecessarily slow. When I asked for my ticket to be escalated and requested new API credentials, I stopped receiving responses altogether.
Since then, I have returned to the live chat, submitted a refund request, and attempted to contact support again both by chat and email. Despite waiting for an extended period, I have still received no meaningful response.
If someone from CatchonTV or Honey Bees IPTV is willing to resolve my issues properly, I will gladly update this review to reflect that. Until then, I cannot recommend this service based on my experience.