CFoldAustralia Recenzje 

909
Wynik TrustScore: 3.5 na 5

3,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Steve’s customer service was next level. Initially, shipping costs to Perth prevented me making an order. I was keen to lock in a Beast v2 setup. Steve reached out and was able to locate an alterna... Zobacz więcej

Oceniono na 5 z 5

The build quality of my Chikara pullover is unbelievable! It is at least equal to the top end gear on the market. Every steel bar connects with rolled edges making joins super strong and ensures perfe... Zobacz więcej

Oceniono na 1 z 5

STAY AWAY Made an order on 9 Aug 2023, have not received my product. Have tried calling, phones are off, not connected. Emailed multiple times, no one responds. Even tried the online chat option off... Zobacz więcej

Oceniono na 1 z 5

Made a big order for equipment in January 2023 including the insane amount for shipping. Only part of our order arrived, with responses to emails asking for an update only stating they don't know wh... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep ze sprzętem do ćwiczeń

Napisane przez firmę

cfoldaustralia.com


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

909 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,7

Wszystkie recenzje

(909)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I never got it delivered

I never got it delivered ! They delivered wrong product and I paid for that and have got a refund for original product as they could not deliver even after months.
I am never ever going to buy from them and asked my friend ( who recommended catch fitness) not to recommend this company in future to anybody and he agreed .

8 grudnia 2021
Oceniono na 1 z 5

Good product but bad customer service/delivery

While the back bars I brought are very good the customer service experience was horrible. I brought a product that said it was in stock yet it took months to receive my item. I had put a PO Box as my delivery address and received an email the next day saying they needed a street address, I sent my street address back straight away and assumed everything was fine. After weeks of not receiving my parcel I tried to get in contact many times via emails and Facebook with no reply. I was about to dispute the transaction through my credit card but it had been too long and they couldn’t help. I finally got a reply saying they were waiting for my street address, but you could see in the email chain that I had replied with that address a month ago. They then lost my package and after many phone calls with the courier we found out it ended up in Perth instead of Adelaide and somehow ended up with a different courier company. I did finally receive the parcel but it took 2 months and I don’t think I’ll ever order from them again as the delivery price was quite expensive especially considering it took so long and I feel like I never would have got my package if I didn’t keep contacting them.

8 grudnia 2021
Oceniono na 5 z 5

Helpful and friendly staff and great…

Helpful and friendly staff and great quality equipment

7 grudnia 2021
Opinia niezależna
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Odpowiedź od CFoldAustralia

Dear Umair,

We at Catch Fitness really appreciate you taking the time to share your feedback.

It's wonderful to hear that you're happy with our service. We look forward to working with you in the future.

Kindest,
The Catch Fitness Team

Oceniono na 5 z 5

Super friendly

Super friendly, amazing customer service. Diffently will shop here again. Thank you

7 grudnia 2021
Opinia niezależna
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Odpowiedź od CFoldAustralia

Dear Fatuma,

We at Catch Fitness really appreciate you taking the time to share your feedback.

We value your kind words, and we are looking forward to working with you again.

Kindest,
The Catch Fitness Team

Oceniono na 5 z 5

Had a great experience with the Steve

Had a great experience with the company. Got my order and the product was extremely sturdy. Exceeded my expectations. Steve was extremely nice and helpful.

7 grudnia 2021
Opinia niezależna
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Odpowiedź od CFoldAustralia

Dear Jeffrey,

We at Catch Fitness really appreciate you taking the time to share your feedback.
I greatly appreciate your kindness and patience. You are valued by us!

Kindest,
The Catch Fitness Team

Oceniono na 5 z 5

Have never had any issue with order or…

Have never had any issue with order or picking up from warehouse simple and the warehouse staff are fabulous and friendly

6 grudnia 2021
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Odpowiedź od CFoldAustralia

Dear Karen,

We at Catch Fitness really appreciate you taking the time to share your feedback.

Thank you for your kind words, we're thankful for amazing customers like you!

Kindest,
The Catch Fitness Team

Oceniono na 5 z 5

Great products and very well priced

Great products and very well priced. Best value for quality commrcial grade products. Best in the fitness industry, hands down. Thank you Catch Fitness team👍

5 grudnia 2021
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Odpowiedź od CFoldAustralia

Dear Sami,

We at Catch Fitness really appreciate you taking the time to share your feedback.

We're happy you had a fantastic experience with us!

Kindest,
The Catch Fitness Team

Oceniono na 5 z 5

Such amazing service

Such amazing service, would 100% recommend to my family and friends

4 grudnia 2021
Opinia niezależna
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Odpowiedź od CFoldAustralia

Dear Leanne,

We at Catch Fitness really appreciate you taking the time to share your feedback.
We're happy you had a fantastic experience with us!

Kindest,
The Catch Fitness Team

Oceniono na 5 z 5

The Customer Service I received from…

The Customer Service I received from the Catch Crew was second to none. I was able to buy my products online and picked it up on the same day. Efficient service and really good customer experience.

4 grudnia 2021
Opinia niezależna
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Odpowiedź od CFoldAustralia

Dear Liz,

We at Catch Fitness really appreciate you taking the time to share your feedback.

Thanks for your trust, we're thankful for amazing customers like you

Kindest,
The Catch Fitness Team

Oceniono na 5 z 5

Great customer service from the…

Great customer service from the operations and customer service team. Great quality products with a large variety never before seen in Australia. Thanks a lot.

4 grudnia 2021
Opinia niezależna
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Odpowiedź od CFoldAustralia

Dear Sarah,

We at Catch Fitness really appreciate you taking the time to share your feedback.

I'm glad you felt impressed with our services and products. It's something we’ve worked hard on and we're pleased our efforts resonated with you.

Kindest,
The Catch Fitness Team

Oceniono na 5 z 5

Hex Dumbell set and smith machine

Purchased hex Dumbell set and smith machine, with a pin loaded cable attachment, was great all round, team where very knowledgeable and happy to assist with all queries

4 grudnia 2021
Opinia niezależna
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Odpowiedź od CFoldAustralia

Dear Chris,

We at Catch Fitness really appreciate you taking the time to share your feedback.

Thank you for your kind words, we're thankful for amazing customers like you!

Kindest,
The Catch Fitness Team

Oceniono na 5 z 5

Always great and friendly service and…

Always great and friendly service and always willing to lend a hand cramming gym equipment into my tiny hatch car....keep up the good work!

1 grudnia 2021
Opinia niezależna
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Odpowiedź od CFoldAustralia

Dear Nathan,

We at Catch Fitness really appreciate you taking the time to share your feedback.

It's wonderful to hear that you're happy with our service. We look forward to working with you in the future.

Kindest,
The Catch Fitness Team

Oceniono na 1 z 5

Non existent customer service, still waiting on items from August order in December

Avoid at all costs.

Ordered Smith machine bundle with matting and additional barbell. When ordering (August) we noticed a number of items in the bundle were available September but the Smith machine would be available in October. Before placing the order I called catch to confirm we could collect barbell and weight plates as soon as available and receive the rest as it came. Was advised this was no problem at all, just advise in order comments which I did.

Clearly no one reads the instructions as I spent the next 3 months trying to explain what we had requested. Eventually they tried to execute what we had been asking which has resulted in the one delayed item arriving at our home and everything else is lost in transit between their Sydney and Melbourne warehouses.

The customer service of this business is atrocious, orders that were supposed to be totally fulfilled late September/early October have still not arrived by 30/11 and no one in the business can help.

Any savings this business could offer are totally lost by the headache of dealing with the business, if you ever get you equipment in the end (still waiting on ours).

Either order from a more reputable company with stock on hand, or order directly from suppliers in China. Both will have better outcomes and service experience.

30 listopada 2021
Oceniono na 5 z 5

Good communication via Facebook

Good communication via Facebook. Quick response and only 1 day turn around. Power rack is great and sturdy.

27 listopada 2021
Opinia niezależna
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Odpowiedź od CFoldAustralia

Dear Alex,

We at Catch Fitness really appreciate you taking the time to share your feedback.

I greatly appreciate your kindness and patience. You are valued by us!

Kindest,
The Catch Fitness Team

Oceniono na 5 z 5

Quality

Quality, Quick & Easy Perfect.

27 listopada 2021
Opinia niezależna
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Odpowiedź od CFoldAustralia

Dear Nick,

We at Catch Fitness really appreciate you taking the time to share your feedback.

We value your kind words, and we are looking forward to working with you again.

Kindest,
The Catch Fitness Team

Oceniono na 5 z 5

Amazing customer service

Amazing customer service, fast turn around and very good quality equipment

24 listopada 2021
Opinia niezależna
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Odpowiedź od CFoldAustralia

Dear Shah,

We at Catch Fitness really appreciate you taking the time to share your feedback.

Our team is looking forward to working with you again! Thank you for your kind words!

Kindest,
The Catch Fitness Team

Oceniono na 5 z 5

Gear was top quality at a cheap price

Gear was top quality at a cheap price. Return policy is really good with 14 day money back guarantee. Can't go wrong.

24 listopada 2021
Opinia niezależna
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Odpowiedź od CFoldAustralia

Dear Peter,

We at Catch Fitness really appreciate you taking the time to share your feedback.

It is our pleasure to hear that you have had a great experience with us.

Kindest,
The Catch Fitness Team

Oceniono na 5 z 5

Excellent!

Quick and easy pick up. Very helpful. Would definitely buy from them again!

19 listopada 2021
Opinia niezależna
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Odpowiedź od CFoldAustralia

Dear Jayden,

We at Catch Fitness really appreciate you taking the time to share your feedback.

Thanks for your trust, we're thankful for amazing customers like you

Kindest,
The Catch Fitness Team

Oceniono na 5 z 5

Quick and easy process

Quick and easy process. Ordered and pickup straight away. Quality product.

18 listopada 2021
Opinia niezależna
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Odpowiedź od CFoldAustralia

Dear Francois,

We at Catch Fitness really appreciate you taking the time to share your feedback.

I'm glad you felt impressed with our services and products. It's something we’ve worked hard on and we're pleased our efforts resonated with you.

Kindest,
The Catch Fitness Team

Doświadczenie Trustpilot

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