Castle Fine Art Recenzje 

420
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Genuinely knowledgeable staff, engaging and happy to spend time talking about the pieces. Popped in for a look round and left around an hour later the owner of 2 beautiful pieces by Lawrence Coulson.... Zobacz więcej

Oceniono na 5 z 5

We had a great experience purchasing our piece from Daniel at Castle. We made a change a couple of days later that he took in stride to make sure we had exactly what we wanted. Seamless execution from... Zobacz więcej

Oceniono na 5 z 5

This was my first big purchase of art work for my home and on delivery I was so grateful to see such warm, friendly faces. Clare and Tony were professional but kind and relaxed with it! The full... Zobacz więcej

Oceniono na 5 z 5

Daniel Tortos, kept us fully informed at every stage, was very approachable and very ameniable. Responded immediately to any queries or worries we had through the whole process. We were disappointe... Zobacz więcej

Informacje dotyczące firmy

  1. Galeria sztuki
  2. Pośrednik w handlu dziełami sztuki
  3. Dekoracje i architektura wnętrz
  4. Galeria
  5. Sklep z wyposażeniem domowym

O Castle Fine Art

Napisane przez firmę

As the UK's leading art retailer, Castle Fine Art has been at the heart of the contemporary art movement for over 30 years.

Specialising in original fine art, hand-signed limited editions and sculpture, we unite collectors with works from an exceptional selection of world-class masters, cultural icons and homegrown contemporaries.

In 1995, we opened our first gallery in the historic market town of Stratford-upon-Avon with just one goal in mind – to share the joy of fine art. Whilst we may have expanded over the years, our foundations are built on a pure love for art – a feeling that remains in every corner of the business today. With 38 galleries nationwide and a global online store, we continue to build with the future of modern art in mind.

We strive to offer an incredible selection of art for a range of budgets and spaces. Whether you are a seasoned collector or beginning your journey, our art consultants are here to inspire and guide you every step of the way in our nationwide galleries, online, on the phone or by home appointment.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

420 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 85% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(420)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 131

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

An excellent gallery

An excellent gallery with a fantastic selection of art. Jade provided thoughtful guidance when I was buying a new artwork for my home and made the whole process easy and enjoyable. Their installation service by Tony was very professional, ensuring artwork was perfectly positioned. I am absolutely delighted with the final result

5 marca 2026
Opinia niezależna
Logo Castle Fine Art

Odpowiedź od Castle Fine Art

Hi Anna,

Thank you for your kind words.

We're delighted that Jade could guide you in selecting your new artwork and that Tony’s installation service ensured everything was perfectly in place.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

It's wonderful to hear that you’re so pleased with the final result. We look forward to welcoming you back to the gallery soon!

Thanks,

Rachel 😊

Oceniono na 5 z 5

Attentive and helpful

I like the regular communication between client and gallery. The gallery staff are very attentive and helpful. Tony who hung the picture was polite and efficient.

16 lutego 2026
Opinia niezależna
Logo Castle Fine Art

Odpowiedź od Castle Fine Art

Hi Charles,

Thank you for your kind feedback.

We are thrilled to hear that we exceeded expectations with our customer service, knowledge and communication skills.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We hope to welcome you through the doors of our gallery soon.

Thanks,

Rachel 😊

Oceniono na 5 z 5

A truly wonderful experience.

I first contacted Castle Fine Art via their website and emailed a really helpful man called Jay. He worked in the offices and helped ensure that the artwork my Mum was interested was available to view in the Chester branch.
When there, a woman called Rosie helped make our experience so pleasant. Neither my Mum or I have ever bought artwork before and Rosie made us feel so welcome and the whole experience was wonderful. She even offered us a drink while we were there and we spoke about her area of expertise.
My Mum walked away a very happy customer and there were happy tears and hugs for Rosie.
Thanks again Jay and Rosie. I’m sure we’ll return.

17 lutego 2026
Opinia niezależna
Logo Castle Fine Art

Odpowiedź od Castle Fine Art

Hi Julie,

Thank you for sharing your lovely experience with us. We're thrilled that Jay and Rosie could make your visit to our Chester gallery so welcoming and enjoyable.

It's wonderful to hear your Mum felt so happy and supported during her first artwork purchase, moments like these are exactly why we do what we do. We'll be sure to pass on your appreciation to both Jay and Rosie.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We look forward to welcoming you both back to the gallery soon!

Thanks,

Rachel 😊

Oceniono na 5 z 5

30th Visit

We visited Castle Fine Art in Chester to celebrate my 30th birthday, and the experience was truly outstanding from start to finish.
I called ahead to let them know we’d be in the city for the day, and spoke to the lovely Sarah, who was immediately warm and welcoming. When we arrived, she greeted us with glasses of fizz and personally gave us a tour of the gallery. Sarah was incredibly professional and knowledgeable about every artist and piece, making the whole experience feel personal and special.
We ended up purchasing two beautiful artworks, and Sarah went above and beyond by securing both pieces in the 96 edition my birth year. It was such a thoughtful touch that made the purchase even more meaningful.
She also recommended a fantastic local restaurant, which we booked for the following day the food was every bit as excellent as she promised.
This was hands-down one of the best gallery experiences we’ve ever had, far surpassing any previous visits elsewhere. Sarah’s service was exceptional, and we left feeling genuinely looked after.
Huge thank you to Sarah and the team at Castle Fine Art Chester we couldn’t recommend them more highly!

28 lutego 2026
Opinia niezależna
Logo Castle Fine Art

Odpowiedź od Castle Fine Art

Hi,

Thank you for your wonderful review. We're so pleased you chose to celebrate your 30th birthday with us in our Chester gallery.

Sarah will be delighted to hear how much you enjoyed your visit. We're glad she could make the experience unforgettable, from the warm welcome to helping secure artworks each with an edition of 96 to mark your birth year.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

Thank you again for your kind words. We hope to welcome you back to the gallery again soon.

Thanks,

Rachel 😊

Oceniono na 5 z 5

Wonderful process of purchasing art!

From the get go the purchase of a piece of art from Castle Fine Art has been a pleasure.
The team are helpful without being pushy, I was provided with all relevant information up front without any pressure to purchase. Any queries I had were answered quickly and thoroughly. Service from Ashleigh (Sales Manager)has been first rate and would definitely purchase from them again.

On the day of collection the piece was packaged perfectly for transport and was in perfect condition when presented to the recipient as a gift.

Thank you so much for making the process an enjoyable one!

12 lutego 2026
Opinia niezależna
Logo Castle Fine Art

Odpowiedź od Castle Fine Art

Hi Matt,

Thank you for your kind review. We're delighted to hear that your experience purchasing from us was such a pleasure from start to finish.

Ashleigh will be thrilled to know her support made the process smooth and enjoyable for you, and we're glad the artwork arrived perfectly packaged and ready to be presented as a gift.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We truly appreciate your feedback and look forward to welcoming you again in the future.

Thanks,

Rachel 😊

Oceniono na 1 z 5

Company is a scam selling art pieces…

Company is a scam selling art pieces that do not exist.
Sales people will be very quick to take you money and then your order never shows up after months of waiting.
Then you have to fight them for a refund. Possible section 75 even as far as a small claims court to get your money back. Total scam company and a waste of time.

19 stycznia 2026
Opinia niezależna
Logo Castle Fine Art

Odpowiedź od Castle Fine Art

Hi Adam,

We extend our sincere apologies for the experience you have had with us and the frustration this has caused.

We pride ourselves on our standards and are regretful that have not met your expectations. Your artwork exists and I can see on our internal system that Hannah from our Cheltenham gallery has been in touch on multiple occasions to discuss your piece and to process the refund - which has now been issued.

I will pass your feedback onto a member of our Client Services team to assist further.

Thanks, Rachel

Oceniono na 5 z 5

Excellent service yet again, thank you!

We first visited the Manchester gallery for my 50th birthday and we've been regulars for the last 5 years.

The staff are fantastic. Jonathan, Liam, Federico and Lee are friendly, knowledgeable, and work with you to build a collection, if that's what you want.

We had a new piece delivered today and the service provided by Daniel the technician was fabulous. Not only did he hang the new artwork for us, but he also rehung some other pieces we'd moved for decorating. His attention to detail and perfectionism made sure that everything was presented in the best possible way, we are very impressed. Thank you!

20 lutego 2026
Opinia niezależna
Logo Castle Fine Art

Odpowiedź od Castle Fine Art

Hi LG,

Thank you for your lovely review and for your continued support over the past five years. We're delighted to hear how much you've enjoyed working with Jonathan, Liam, Federico and Lee in our Manchester gallery.

It's also great to know Daniel provided such excellent service during your recent delivery. We'll be sure to pass along your kind words to the whole team.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We look forward to welcoming you back to the gallery again soon.

Thanks,

Rachel 😊

Oceniono na 5 z 5

Excellent service from start to finish

Excellent service from start to finish. Leonie at the Marlow gallery was incredibly helpful when we made the purchase and kept us informed of our delivery and installation date.
Nick installed the art and was very professional and conscientious.

20 lutego 2026
Opinia niezależna
Logo Castle Fine Art

Odpowiedź od Castle Fine Art

Hi Will,

Thank you for your review.

We are over-the-moon to hear that Leonie from our Marlow gallery offered an incredible experience through her knowledge and communication. We will be sure to pass on your feedback to her and Nick - they will be thrilled!

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We hope your new artwork brings you lasting enjoyment, and we hope to welcome you back again soon.

Thanks,

Rachel 😊

Oceniono na 1 z 5

Placed an order and was told 4 weeks…

Placed an order and was told 4 weeks delivery. Heard nothing from them so chased to be told yes it’s 4 weeks (at this point it was 6 weeks). When I went back to point this out I was told that my piece was being quality checked and they’d advise me of delivery the next day or two. A week later still nothing so asked to cancel order. Order was cancelled and I was advised 7-10 working days for a refund. Refund not received.

21 stycznia 2026
Opinia niezależna
Logo Castle Fine Art

Odpowiedź od Castle Fine Art

Hi Jade,

Thank you for leaving your feedback.

We sincerely apologise for the experience you have had with us and the frustration this has caused.

We understand how important it is to receive your artwork on time, and regret that we have not met your expectations.

We are dedicated to addressing your concerns and rectify this matter as swiftly as possible, as a result, a member of our Client Services team have been in touch via email to assist further.

Thanks, Rachel

Oceniono na 5 z 5

Top service from start to finish

Top service from start to finish. Brilliant in shop customer service, a great deal and fantastic delivery and fitting service. The guy who delivered our art, Tony, definitely went above and beyond to get to our house and made zero mess when fitting the picture.

17 lutego 2026
Opinia niezależna
Logo Castle Fine Art

Odpowiedź od Castle Fine Art

Hi Rudolph,

Thank you for taking the time to leave your feedback.

We are thrilled to hear that our team went above and beyond to make your experience with us a brilliant one from start to finish!

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We hope you enjoy your artwork for years to come and we can't wait to welcome you back soon!

Thanks,

Rachel 😊

Oceniono na 4 z 5

Updated following excellent complaint resolution

Update (March 2026): Following my original review, Castle Fine Art contacted me directly and my complaint was handled by Dawn Miles, Client Services Manager. She took ownership of the issue, kept me informed throughout, arranged delivery at a convenient time, and ensured both artworks arrived safely.

Castle Fine Art also made a generous goodwill gesture in recognition of the delays, poor communication and inconvenience I experienced.

My original review accurately reflected my experience at the time. However, I also believe it's important to recognise when a company accepts responsibility and goes the extra mile to put things right. Dawn provided excellent customer service throughout the resolution process, and I am pleased to update my review to reflect the way my complaint was ultimately handled.

Original Review:

It had been over four weeks since placing my online order (#2025155680) with no update on an expected delivery date, despite repeated emails and unanswered phone calls. Very slow to reply to emails.

The most recent message stated the order was ready and that the logistics team would call the next working day to arrange delivery. No call was received.

This review has been retained for transparency, as it reflects my experience before Castle Fine Art resolved the matter.

16 lutego 2026
Opinia niezależna
Logo Castle Fine Art

Odpowiedź od Castle Fine Art

Hi Steve,

Thank you for taking the time to share your experience with us.

We sincerely apologise for the delay in delivering your order and for any frustration this has caused. We understand how important it is to receive your artwork on time, and regret that we have not met your expectations.

We are dedicated to addressing your concerns and rectify this matter as swiftly as possible, as a result, a member of our Client Services team will be in touch soon to assist further.

Thanks,

Rachel

Oceniono na 5 z 5

Quality Service

The team at Castle Fine Art are very professional in terms of the advice they offer and the service they provide. My picture arrived beautifully packaged and I could not fault the service - thank you.

16 lutego 2026
Opinia niezależna
Logo Castle Fine Art

Odpowiedź od Castle Fine Art

Hi George,

Thank you for your lovely feedback.

We are thrilled to hear that our teams friendly and knowledgeable service created an amazing experience.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We hope you enjoy your artwork for years to come and we can't wait to welcome you back soon!

Thanks,

Rachel 😊

Oceniono na 5 z 5

Second Paul Corfield

My second Paul Corfield purchase from Castle Fine Art in Norwich and again have surpassed my expectations. So professional in every way. Art is so well framed with obvious car and attention. Arrived at Norwich store for verification that artwork was perfect before fast delivery on arranged day. Looks fabulous in our home, so pleased! Thank you so much, will be back soon. Thoroughly recommend the Norwich Castle Fine Art store.

12 lutego 2026
Opinia niezależna
Logo Castle Fine Art

Odpowiedź od Castle Fine Art

Hi Darrin,

Thank you for your glowing review!

We pride ourselves on our level of service and we are over-the-moon to hear that our Norwich gallery surpassed every expectation - we will be sure to pass on your kind words!

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We hope your second Paul Corfield artwork brings you lasting enjoyment, and we hope to welcome you back again soon.

Thanks,

Rachel 😊

Oceniono na 5 z 5

Fantastic service from Liam in the…

Fantastic service from Liam in the Manchester gallery.
Amazing hanging in my home by Daniel.
Can’t fault it 👍

13 lutego 2026
Opinia niezależna
Logo Castle Fine Art

Odpowiedź od Castle Fine Art

Hi Matthew,

Thank you so much for taking the time to share your review.

We’re delighted to hear that your experience with Liam and Daniel was fantastic.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We hope your new artwork brings you lasting enjoyment, and we hope to welcome you back again soon.

Thanks,

Rachel 😊

Oceniono na 5 z 5

Delighted customer

Great choice of art work. Gallery in Oxford helpful and knowledgeable. Picture delivered and installed today very professionally by Tony Church, delighted with it. Thank you to all involved.

12 lutego 2026
Opinia niezależna
Logo Castle Fine Art

Odpowiedź od Castle Fine Art

Hi Carolyn,

Thank you so much for your lovely feedback!

We’re delighted to hear that you are delighted with experience from purchase in Oxford to installation with Tony. We’ll be sure to pass on your kind words to the team.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We look forward to hearing from you again and welcoming you back soon!

Thanks,

Rachel 😊

Oceniono na 5 z 5

Delighted with my 4 pieces of new…

Delighted with my 4 pieces of new artwork and the service from castle art from purchase with Leonie to Tony installing each piece perfectly. Thank you so much to the team from Marlow they were faultless

4 lutego 2026
Opinia niezależna
Logo Castle Fine Art

Odpowiedź od Castle Fine Art

Hi Charlotte,

Thank you so much for your lovely review!

We’re delighted to hear that your experience with Leonie, Tony and the team at our Marlow gallery made your experience with us an exceptional one! We will be sure to pass your kind words onto them.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We truly appreciate your support and look forward to welcoming you soon!

Thanks,

Rachel 😊

Oceniono na 5 z 5

Great art, friendly staff

Sarah helped me find exactly what I wanted and the installation by Dan was great, very helpful and I'm loving the new pieces.

30 stycznia 2026
Opinia niezależna
Logo Castle Fine Art

Odpowiedź od Castle Fine Art

Hi Edward,

Thank you so much for your feedback!

We’re delighted to hear that Dan was helpful throughout your experience with us. We will be sure to pass your kind words onto him.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We truly appreciate your support and look forward to welcoming you back to Castle Fine Art soon!

Thanks,

Rachel 😊

Oceniono na 5 z 5

Dan has done an incredible job of…

Dan has done an incredible job of hanging the artwork. Really friendly and a complete perfectionist.

29 stycznia 2026
Opinia niezależna
Logo Castle Fine Art

Odpowiedź od Castle Fine Art

Hi Susan,

Thank you so much for your kind words!

We’re delighted to hear that Dan did an incredible job at hanging your artwork in your home. We will be sure to pass your kind words onto him.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We truly appreciate your support and look forward to welcoming you back to Castle Fine Art soon!

Thanks,

Rachel 😊

Oceniono na 5 z 5

In one word KARLA

In one word KARLA. There were problems with the delivery company ( dpd=useless) , BUT Karla addressed the problems, and kept in touch with me and in the end organised a personal delivery from a Castle Fine Art employee who was amazing. Very Very happy with my purchases. Exemplary work from Karla at Castle Fine Art in Reading. She is a STAR

20 stycznia 2026
Opinia niezależna
Logo Castle Fine Art

Odpowiedź od Castle Fine Art

Hi Ian,

Thank you so much for your kind words!

We’re delighted to hear that Karla and our team in Reading offered exceptional service throughout your experience with us - even with situations that were outside of their control. We will be sure to pass your kind words onto them.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We truly appreciate your support and look forward to welcoming you back to Castle Fine Art soon!

Thanks,

Rachel 😊

Oceniono na 5 z 5

My experience with Ollie at Nottingham…

My experience with Ollie at Nottingham Castle Fine Art has been exemplary. 💫💫💫💫💫 Outstanding customer service, knowledgeable, professional, amazing attention to detail and I would whole heartedly recommend visiting Ollie, for that extra mile of commitment. 🎉🎉🎉 Thank you for such a wonderful experience into the beautiful world of Art. 💫💫💫💫💫

16 stycznia 2026
Opinia niezależna
Logo Castle Fine Art

Odpowiedź od Castle Fine Art

Hi Peter,

Thank you so much for your lovely review!

We’re delighted to hear that Ollie's knowledge customer service, professionalism and knowledge made your experience with us an exceptional one! We will be sure to pass your kind words onto him and our Nottingham branch.

Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.

We truly appreciate your support and look forward to welcoming you soon!

Thanks,

Rachel 😊

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej