For starters the wait time. Almost a month to receive my order. Then what I paid for these 4 cases I was expecting a littler better quality. 2 of the images came partially faded on one corner. The ca... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Easy to follow site, so many choices and delivery was actually really quick from china The quality of the case is ridiculous , looks and feels so good- Star Wars case - I thought would of not been gr... Zobacz więcej
Reakcja na opinię
I was sceptical at first as an international company. However turned up today. Appears I ordered the wrong screen protector and that will end up on me so just check your orders! I thought I had clicke... Zobacz więcej
Reakcja na opinię
Just received my case and it looks very than I expected! If you are wondering if it looks exactly like in the pictures, yes it does. The material feels of good quality and it fit my phone perfectly.... Zobacz więcej
Reakcja na opinię
4,0
Dobra
95 recenzji
Odpowiada na 93% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Fab cover case!!…
Absolutely delighted with my Liverpool fc phone cover,a very smooth transaction and again delighted the cover fits perfectly!!
22 stycznia 2026
Opinia niezależna
Not what I was expecting!
For starters the wait time. Almost a month to receive my order. Then what I paid for these 4 cases I was expecting a littler better quality. 2 of the images came partially faded on one corner. The case itself is very cheap. I could have done better on Amazon for less money. I'm sorry but this is my real opinion.
29 stycznia 2026
Opinia niezależna
I have now purchased 9 cases from case…
I have now purchased 9 cases from case x kingdom, I have not been dissatisfied at all, great quality product for a really good price, also the delivery time was really good
8 stycznia 2026
Opinia niezależna
2 stars
I only gave this 2 stars because of the artwork. When I received my order the artwork on 1 of the cases was dark and blurry. I was sent a replacement that was much better. The shipping process takes a long time and when this issue happend, I thought I would get at least faster shipping. This ordeal took about a month.
15 grudnia 2025
Opinia niezależna
Odpowiedź od Case X Kingdom
Hi Bob,
Thank you for taking the time to share your experience. We’re glad we were able to replace the case with the improved artwork — quality is something we take seriously, and we appreciate you giving us the chance to correct that.
We do understand the frustration around the overall timeline. As our cases are made to order and shipped internationally, replacement shipments follow the same delivery process, which can unfortunately extend the total timeframe. That said, your feedback is completely valid, and we’re actively working on improving both turnaround times and communication around replacements.
Thanks again for your honesty — it helps us continue improving.
— Case X Kingdom Team
Partial refund on defective item
Sent me a defective item didn't even provide a full refund as I still had pay for pleasure of it being shipped to me.
28 listopada 2025
Opinia niezależna
Odpowiedź od Case X Kingdom
We’re sorry to hear you were disappointed with how this was handled. When an item is confirmed to be defective, we always work to resolve it fairly — whether that’s through a replacement or a refund for the product itself.
As outlined in our policy, shipping costs are non-refundable, as the order was produced and shipped as requested. This applies even when an issue is identified with the item, since the shipping service has already been completed.
We understand that this can be frustrating, and we appreciate you sharing your feedback — it helps us continue improving how we communicate these details moving forward.
— Case X Kingdom Team
Well worth the wait!
Delivery took a while, but it was well worth the wait! So happy with my case🫶🏼
27 listopada 2025
Opinia niezależna
Odpowiedź od Case X Kingdom
Thank you so much! 🫶🏼 We really appreciate your patience and are thrilled to hear your case was worth the wait. Enjoy it, and thanks for supporting Case X Kingdom! 💫📱
— Case X Kingdom Team
Excellent case
Excellent case. My husband absolutely loved his phone case that I got as a gift with his football team on. Really well made and looks very expensive. Yes delivery takes a while but that’s to be expected and it was actually a lot less than the advertised time it would take so I was really happy.
12 listopada 2025
Opinia niezależna
Up the Rams Phone case
Love the new phone case as it is my favourite football team Derby County and not had one like it before.
8 listopada 2025
Opinia niezależna
I love the phone case of rumi patterns…
I love the phone case of rumi patterns thank you very much love it
7 listopada 2025
Opinia niezależna
Do not buy from this company
Do not buy from this company. I REPEAT DO NOT BUY FROM THIS COMPANY. After waiting weeks for delivery, sent wrong case and didn't reply to my emails !
29 października 2025
Opinia niezależna
Odpowiedź od Case X Kingdom
Hi Kerry,
We’re really sorry to hear about your experience — we completely understand how frustrating this must have felt after waiting for your order.
After reviewing your case, it appears the incorrect model was selected at checkout. Our team has already reached out with a resolution: you can either return the case for the correct one, or order the right model at a heavily discounted price (which is the quicker option).
We’d love to get this sorted for you — please reply to our latest message so we can help right away. 💫
— Case X Kingdom Team
I love my new phone case
I love my new phone case! It wasn’t too expensive, it looks just like the picture, and I love the texture of the case. You can feel the design you choose. It took about 2 weeks to arrive to the USA but that wasn’t a problem for me.
5 listopada 2025
Opinia niezależna
Odpowiedź od Case X Kingdom
Hey Victor,
That’s awesome to hear! 🙌 We’re so glad you love your new case and appreciate you mentioning the texture — that’s one of our favorite details too! Thank you for your patience with shipping and for being part of the Case X Kingdom community. 💫📱
— Case X Kingdom Team
I loved it
I am very happy with my purchase.
Great quality. The case is exactly how is shown in the pictures. Colors and textures are simply great.
I loved it!
28 października 2025
Opinia niezależna
Odpowiedź od Case X Kingdom
Thank you so much! 💫 We’re thrilled to hear you love your case and that it matched exactly what you saw online. The colors and textures are what make each design special — we’re so glad you noticed! Appreciate your support and kind words. 🙌📱
— Case X Kingdom Team
Poor quality took weeks to come from…
Poor quality took weeks to come from China but didn't say anywhere it would be dispatched from overseas. Do offer refund at your expense to return and must return to Australia!!!! Absolutel joke.
25 października 2025
Opinia niezależna
Odpowiedź od Case X Kingdom
Hi Sue,
We’re sorry to hear you feel this way, though we’re glad we’ve already been in touch. As explained, our cases are fulfilled through trusted international production partners — this allows us to ship worldwide while keeping prices affordable for our customers.
Where an item is shipped from doesn’t determine its quality, and we stand by the craftsmanship and materials used in our designs. The option to return your case still remains open if you wish to do so — our team is happy to assist through info@casexkingdom.com.
Thank you for sharing your feedback — it helps us continue improving the experience for all customers.
— Case X Kingdom Team
Ich liebe sie
Ich liebe sie. Die Hülle ist nicht einfach bedruckt, sondern man spürt auf der Rückseite auch etwas davon. Für 21€ kann man nicht meckern
24 października 2025
Opinia niezależna
Odpowiedź od Case X Kingdom
Danke schön! 🇩🇪💫 We’re so happy you love your case — and we’re glad you noticed the texture detail on the back, it’s one of our favorite features too! Thank you for the kind words and support. 🙌📱
— Case X Kingdom Team
Great quality product delivered…
Great quality product delivered promptly. Packaging was brilliant,will definitely use again and highly recommend! 🤘🤘
27 października 2025
Opinia niezależna
Odpowiedź od Case X Kingdom
Thanks so much! 🤘 We’re stoked to hear you loved the quality, packaging, and speedy delivery. It means a lot that you’d recommend us — can’t wait to have you back for your next case! 💫📱
— Case X Kingdom Team
Really good case
Really good case, sturdy and the design was as excepted, no faults there. My only issue with the case is that the volume buttons for a 16 pro max case are quite hard to press, other than that it's great.
24 października 2025
Opinia niezależna
Odpowiedź od Case X Kingdom
Thanks so much for the awesome review! 🙌 We’re really glad you love the design and quality of your case. Appreciate you sharing the note about the volume buttons — we’ll pass that feedback along to our production team as we’re always refining fit and feel. 💫📱
— Case X Kingdom Team
Very good quality case and fits nicely…
Very good quality case and fits nicely on my phone. The designs are very good and the colors are vivid.
22 października 2025
Opinia niezależna
Odpowiedź od Case X Kingdom
Thank you so much! 🙌 We’re thrilled to hear you love the quality and fit of your case — and we’re especially glad you noticed those vivid colors and detailed designs! Appreciate the awesome feedback and support. 💫📱
— Case X Kingdom Team
Case is 🔥
Just received my case and it looks very than I expected! If you are wondering if it looks exactly like in the pictures, yes it does. The material feels of good quality and it fit my phone perfectly. Shipping took about 3 weeks I believe. Will definitely order more in the future.
26 października 2025
Opinia niezależna
Odpowiedź od Case X Kingdom
Let’s gooo! 🔥 We’re so glad you love your new case and that it looked just like the photos — that’s exactly what we aim for! Thanks for shouting out the quality and fit, and we really appreciate your patience with shipping. Can’t wait to have you back for your next design! 💫📱
— Case X Kingdom Team
The case did not work for the phone and…
The case did not work for the phone and they wanted me to pay more for shipping to return it than the case cost. Or I could order another case from them at a discount don't order from this company
22 października 2025
Opinia niezależna
Odpowiedź od Case X Kingdom
Hi KD,
We’re sorry to hear you were unhappy with your experience. After reviewing your order, the case you received matches the model selected at checkout. Ordering the incorrect size doesn’t mean we made a mistake, and in these cases, our return policy requires return shipping to be covered by the customer.
That said, we always try to be fair — which is why our team offered both a discounted reorder option and the choice of a partial refund instead of a full return. If the item had been faulty or if an error had occurred on our end, we would’ve happily replaced it at no cost.
We appreciate your feedback, and we’ll continue working to make our process and options as clear as possible for all customers.
— Case X Kingdom Team
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