There shipping Logistics company is absolutely shit thay have delivered my package to ACT and maked it delivered l don't live or have ever lived in ACT , I live 3000 kilometres away in WA. And all yo... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have waited for over three months for this product. after multiple assurances from their customer service department that it has been shipped or would be shipped. It never arrived. I have requested... Zobacz więcej
Ordered last week of August and never received it. Sent numerous emails, was given a wrong tracking number. They said it was delivered on 9/5. Checked ring video and not a damn thing. DO NOT ORDER FRO... Zobacz więcej
The hat was a small size and could only be made smaller. Also it was a poor imitation of the photo.
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
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Inni użytkownicy przeglądali również
I have waited for over three months for…
I have waited for over three months for this product. after multiple assurances from their customer service department that it has been shipped or would be shipped. It never arrived. I have requested a refund. We’ll see how that goes…..
Thankyou to all of you who have been…
Thankyou to all of you who have been honest with your 1 ⭐️ reviews. I very nearly purchased some bunion pads and at the last minute decided to check trustpilot … thankyou
There shipping Logistics company is…
There shipping Logistics company is absolutely shit thay have delivered my package to ACT and maked it delivered l don't live or have ever lived in ACT , I live 3000 kilometres away in WA. And all you get from the cartivra is shit and denial, have sent them emails attachments from their Logistics company and nothing, won't admit that they messed up . Never again, l will go out of my way too discredit company
Ordered last week of August and never…
Ordered last week of August and never received it. Sent numerous emails, was given a wrong tracking number. They said it was delivered on 9/5. Checked ring video and not a damn thing. DO NOT ORDER FROM THEM!!! Bad customer service. They even wanted me to check with my neighbors. Said they’d send me a replacement and til now nothing. I think they are money hungry and don’t care about customer feedback! FRAUD😝🤣🤬
Still not delivered after 77 days...
Website said 10 delivery...tracking showed 44 days...delivered to my USPS mailbox NOT! Email to them is continously rerounted to tracking...
I ordered the all day boat socks with…
I ordered the all day boat socks with the cushion pads on the forefoot and heel, what I got was an ordinary boat socks. I sent an email to Cartivra to see what has happened, they have never responded, I resent the email, still not Responded.
It had been almost a month since I…
It had been almost a month since I ordered my hat and I have emailed them twice outlining that I wanted an update on when I could expect my delivery or a full refund.
Both responses did not answer my questions and seemed like automated responses. Like others - no
Hat and no refund! I will take this further
I ordered over $80.00 of merchandise and was scammed
I ordered over $80.00 of merchandise on July 26th and tried multiple times to find out where my package was.
I have had nothing but run around from this company. The original tracking showed it changing hands at least 20 times and my package was SUPPOSEDLY in Houston, Texas for over a month. Then all of a sudden the tracking has been changed and it now shows that it was delivered on 08/03/2026. This is a LIE! And now I can no longer contact them by email. I've been completely scammed again by a shady chinese company....and it's getting harder and harder to tell if a company is chinese. This time I didn't know. Had I known I wouldn't have ordered from them. If I'd ordered this same product on Amazon I would have gotten it in about 6 days. Live and learn
Total scam which I discovered too late
Total scam which I discovered too late. Placed and paid for my order but never received it. Customer service is pathetic or nonexistent. No refund either only excuses.
Fail to answer
I ordered in August. They sent me an email saying it was delivered which it was not because I have cameras by my mailbox. I sent them another email telling them I didn't receive it. It's been weeks. I sent them another email. Another person answered that email and said I will take care of this. Verify your address. I verified my address. It's been over a week and not heard anything from them again
Item Never Arrived
Ordered an item July 13. Had not arrived by late August so I emailed requesting a replacement or refund. Was emailed it had been reshipped. I just emailed around 9/13 after seeing a missed email where they wanted me to go to the local post office and do all sorts of investigative work and then get back to them with the exact GPS and tracking info though I already told them tracking said it was put in my office's locked mailbox. They wanted me to inquire of all my co-workers, etc. Just delay tactics. After I sent my email, I looked up the reviews and reported the transaction to my CC company. They refunded. I just found another email from Cartivra.com saying they issued a refund. I doubt it - says it could take 10 days to hit my account. Chase refunded it in minutes. Don't wait on them. Report the transaction. If the item eventually arrives, good. My item was $12.95 plus taxes. Not worth my time even writing emails.
I would absolutely not buy anything…
I would absolutely not buy anything from this company. I purchase a Universal Seat-Gap Filler • Double-Slot Organizer for my Genesis that was supposed to fit Genesis. It is extremely tight and really didn't do the job at all. I sent a picture which shows how this would not be a good fit . I was asking to return it and here's their response..."After reviewing the information, we would like to inform you that
since this issue is related to vehicle compatibility rather than a
product quality defect, we are unable to process a refund or exchange
for this item.
We sincerely appreciate your understanding." Being a big proponent of customer service myself, I would never buy another product from this company ever. If they had accepted my return that would be fair. But this was truly not ok. Wish them luck but they don't have my business and I'll be passing the word on.
1 Star – Beware of Extreme Shipping Delays & Automated Support
I ordered 2 sleep scratch play baskets for my cats. What I didn't know at the time was that they were shipping all the way from Hong Kong.
Although the advertised delivery time is supposed to be 10 days, my order ended up taking 56 days to arrive.
*July 18: Order placed.
*July 22: Arrived in Houston, TX.
*September 4: Sat in Houston for over 6 weeks before finally leaving.
*September 5: Arrived in Opa-locka, FL.
*September 10: Finally delivered to my home.
I reached out to their customer support team via email six times throughout this ordeal. Four of those six responses were practically identical boilerplate messages reiterating where my package was sitting. I already knew where it was—I didn't need customer service to just repeat the tracking status back to me without offering a real resolution.
They eventually offered a 20% refund once I confirmed delivery of my package. However, it is now 5 days past my delivery confirmation email, and they have completely stopped responding to my follow-ups.
Honestly, I feel like I just lucked out by actually receiving my package at all. DON'T BUY ANYTHING FROM THIS COMPANY. I NEVER WILL AGAIN!!!
I just discovered that I can order the same sleep scratch play baskets on Etsy from proven trusted vendors. Order from Etsy.
AVOID, don't send what ordered
Ordered colouring book with pens. Only book arrived. When I chased for pens I got a promising apologetic email confirming they would send pens. What arrived was another book. Since then they gave been ignoring my emails. They are a total scam, AVOID AVOID AVOID. Don't waste your money.
Item never received!
Package tracking states it was delivered to my mailbox, which is a USPS locked mailbox, on 8/31. Not correct. Then shows subsequent tracking info on 9/3 and 9/6! It’s now 9/14 and nothing. Checking other reviews indicates you are rolling the dice when buying from this place! Find it on Amazon instead!
Zero stars
Zero stars. Ordered a T-shirt in May, received tracking # showing shipped. LOL it must be on the slowest boat from China ever! Requested refund, waiting to hear back from their customer service dept....
Do not use your will do your money most…
Do not use your will do your money most untrustworthy supplier i have tried best using temu atleast they deliver or refund your money
ZERO stars
ZERO stars! I ordered magnetic file folders for my classroom on July 16th. For awhile, I got emails replying to "please be patient." Since August 16th, they haven't responded! PLEASE do not order ANYTHING from them. Teachers don't make much, and I spent with them, trying to get my classroom set up. They are definitely a scam. Absolutely pitiful! I don't believe they ever even sent my order.
The hat was a small size and could…
The hat was a small size and could only be made smaller. Also it was a poor imitation of the photo.
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