Friendly enough staff but the buying experience wasn’t up to the standard expected. Bought a BMW for over £23,000 and was offered £14,000 for my Audi on the website which was clear of finance and wan... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Had an amazing experience this evening at Carsa, we reserved a car online to test drive, from the moment we walked in to the moment we signed on the dotted line, Kaelan and Kay were really helpful and... Zobacz więcej
I went to look and test drive a couple cars, took a week to consider then came back. Tariq at the Wolverhampton branch was brilliant with my purchase. There was no hard sell in my opinion, even thoug... Zobacz więcej
We had a great experience today with Shaw, he was very friendly, knowledgeable and patient with us and helped us find our perfect car. We highly recommend you visit him
Informacje dotyczące firmy
Napisane przez firmę
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Napisane przez firmę
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Dane kontaktowe
Armstrong Way, WV13 2QU, Willenhall, England, Zjednoczone Królestwo
- 02046402216
Summer price drops
4,6
Doskonała
96 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ellie at Wolves was amazing!
30 lipca 2026
Opinia niezależna
Odpowiedź od Carsa - Wolverhampton
Dear Angie,
Thank you for your review. We're delighted to hear that Ellie at Wolverhampton provided such a positive experience. Your kind feedback is much appreciated.
Best Regards,
The Carsa Team
Amazing place and staff!
Amazing experience buying my first car at carsa Kealan specifically made my experience nice and easy, would defo recommend to anyone thinking of buying a car.
28 lipca 2026
Opinia niezależna
Odpowiedź od Carsa - Wolverhampton
Dear Kayleigh,
Thank you for taking the time to share your experience and for your recommendation. We're delighted to hear that buying your first car with Carsa was enjoyable and straightforward, and that Kealan helped make everything nice and easy for you.
Best Regards,
The Carsa Team
I would totally recommend Norris he…
I would totally recommend Norris he made the experience seamless and looked after us !!!
22 lipca 2026
Opinia niezależna
Odpowiedź od Carsa - Wolverhampton
Dear Koolz Alex,
Thank you for taking the time to share your experience. We’re delighted to hear that Norris made everything seamless and that you felt well looked after. Your recommendation is greatly appreciated.
Best Regards,
The Carsa Team
Purchased a car from Carsa
Purchased a car from Carsa, service was amazing, Tareq was amazing, took his time explaining everything and was very lovely.
28 lipca 2026
Opinia niezależna
Odpowiedź od Carsa - Wolverhampton
Dear Salma,
Thank you for taking the time to share your experience and for your kind words. We're delighted to hear that you received amazing service and that Tareq took the time to explain everything clearly. Your feedback is truly appreciated.
Best Regards,
The Carsa Team
I’ve been in contact with Marius from…
I’ve been in contact with Marius from Wolverhampton, he was great and help me out with all the information I needed. I’d definitely recommend him and this garage to anyone. Thanks for you help
29 lipca 2026
Opinia niezależna
Odpowiedź od Carsa - Wolverhampton
Dear Sean,
Thank you for taking the time to share your experience. We're delighted to hear that Marius at Wolverhampton was able to provide all the information you needed and that you would recommend him and the branch. We really appreciate your kind words.
Best Regards,
The Carsa Team
Electric car
We booked for a car to be reserved in Gloucester but it wasn’t able to be delivered that’s why I have given 4 stars otherwise when we made the trip to Wolverhampton Tariq was fantastic and found the car straight away. The sales process was seamless and Tariq was friendly and knowledgeable about the Ionic 5. Thanks to Tariq we drove away with the car that day. Thank you 🙏
29 lipca 2026
Opinia niezależna
Odpowiedź od Carsa - Wolverhampton
Dear Katy,
Thank you for taking the time to share your experience. We're sorry to hear about the issues with delivery to Gloucester, and we appreciate your understanding in making the trip to Wolverhampton instead. We're delighted to hear that Tariq was fantastic, and that the sales process was seamless and helpful. Your feedback is valuable and will be reviewed with the team.
Best Regards,
The Carsa Team
Tariq was fantastic
Tariq was fantastic - guided us through the process and also gave us the space to make the right decision. Thanks a million.
29 lipca 2026
Opinia niezależna
Odpowiedź od Carsa - Wolverhampton
Dear Elton,
Thank you for taking the time to share your experience. We’re delighted to hear that Tariq was fantastic and supported you while also giving you the space to make the right decision. We appreciate your kind feedback.
Best Regards,
The Carsa Team
Odpowiedź od Carsa - Wolverhampton
Dear Hussrat,
Thank you for taking the time to share your feedback. We're delighted to hear that you found the team so helpful and that your experience with us was a positive one.
Best Regards,
The Carsa Team
I had a great experience from start to…
I had a great experience from start to finish. The staff were friendly, professional, and helpful throughout the process. They explained everything clearly, answered all of my questions, and made buying the car straightforward and stress-free. I'm very happy with my purchase and would recommend Carsa to anyone looking for a reliable vehicle and excellent customer service.
28 lipca 2026
Opinia niezależna
Odpowiedź od Carsa - Wolverhampton
Dear Ohiolei,
Thank you for taking the time to share your experience. We're delighted to hear that you found our team friendly, professional, and helpful, and that the process felt straightforward and stress-free. We're pleased you're happy with your purchase and truly appreciate your recommendation.
Best Regards,
The Carsa Team
Odpowiedź od Carsa - Wolverhampton
Dear Kacey,
Thank you for taking the time to share your experience. We're delighted to hear you had a great experience and that Norris was such a help. Your positive feedback is much appreciated.
Best Regards,
The Carsa Team
Marius Wolverhampton was very helpful…
Marius Wolverhampton was very helpful and made the process as simple as possible
29 lipca 2026
Opinia niezależna
Odpowiedź od Carsa - Wolverhampton
Dear Daniel,
Thank you for taking the time to share your experience. We're delighted to hear that Marius at Wolverhampton was very helpful and made the process straightforward for you. Your positive feedback is much appreciated.
Best Regards,
The Carsa Team
Absolutely disgusted in the online…
Absolutely disgusted in the online quote after telling the truth to travel 1hr and have £2200+ knocked off the quote to be told it will go to auction. Staff were nice
28 lipca 2026
Opinia niezależna
Odpowiedź od Carsa - Wolverhampton
Dear Debra,
We appreciate you taking the time to share your experience and are sorry to hear how disappointed you were with the change in the valuation after travelling to see us. This is not the experience we aim to provide, and we understand how frustrating it must have been to receive a significantly lower offer than expected and to be told the car would go to auction. We’re glad to hear you found our staff pleasant, and we’ll be reviewing our valuation and communication processes to help avoid similar situations in future.
Best Regards,
The Carsa Team
Greg at Wolverhampton was very helpful…
Greg at Wolverhampton was very helpful and also Elle who did some of the paper processing work.
Facilities at the site were good, with access to drinks and toilet facilities
26 lipca 2026
Odpowiedź od Carsa - Wolverhampton
Dear Di Di,
Thank you for taking the time to share your experience. We're pleased to hear that Greg and Elle were helpful and that you found the facilities at our Wolverhampton site to be good and convenient.
Best Regards,
The Carsa Team
Marius from Wolverhampton
Marius from Wolverhampton, amazing customer service, highly recommended as a sales person, 100% would go through him again for a car, very helpful, friendly, and helps with all your needs and wants in a car
28 lipca 2026
Opinia niezależna
Odpowiedź od Carsa - Wolverhampton
Dear Johann,
Thank you for taking the time to share your experience. We're delighted to hear that Marius in Wolverhampton provided such helpful and friendly service and that you would happily return to him for a future car. Your recommendation is greatly appreciated.
Best Regards,
The Carsa Team
Marius.
Marius was our salesperson, very good to do business with, was no pressure from him, helped us with every question, made it a smooth and easy process to purchase a car, would happily recommend !
28 lipca 2026
Opinia niezależna
Odpowiedź od Carsa - Wolverhampton
Dear Andy,
Thank you for taking the time to share your experience. We're delighted to hear that Marius made the process smooth and pressure-free, and that he was able to answer all your questions. We really appreciate your recommendation.
Best Regards,
The Carsa Team
Excellent customer service by Byron and…
Excellent customer service by Byron and Karan. Super helpful and spent time with me to answer all the questions I had.
Thanks so much guys!
28 lipca 2026
Odpowiedź od Carsa - Wolverhampton
Dear Vicky,
Thank you for taking the time to share your experience. We're delighted to hear that Byron and Karan provided excellent customer service and were able to answer all your questions. Your kind feedback is greatly appreciated.
Best Regards,
The Carsa Team
Great experience, trouble with deposit.
We had a great experience with Carsa. We got a car the same day. Only thing I will say is that we paid a £39 deposit to keep a car in hold. We have been chasing for over 2 weeks for that to be refunded which is fully refundable due to taking the car. We didn’t have it taken off the final bill. Trying to get hold of someone it’s really difficult.
11 lipca 2026
Opinia niezależna
Odpowiedź od Carsa - Wolverhampton
Dear Charlotte,
Thank you for taking the time to share your experience and for choosing Carsa. We're pleased to hear that you were able to get your car the same day, but we're sorry for the difficulty you've had in getting your refundable deposit returned and in reaching our team. We understand how frustrating this must be and we are reviewing our processes around deposit handling and communication to prevent this happening again.
Best Regards,
The Carsa Team
From the time we entered cards we were…
From the time we entered cards we were made to feel welcome and nothing was too much trouble. Ellie sorted us out straight away with what we were looking for in a polite and professional manner. Again nothing is too much trouble for this team. Jay from management was top class, sorted out a lift from cards to home, back to carsa, and back home again by Gregg who was also a top person, I can't believe the first class service these guys give to their customers. We used them when they were car shop and will continue for the future. Thank you team you are amazing 🤩
27 lipca 2026
Odpowiedź od Carsa - Wolverhampton
Dear Mark,
Thank you for taking the time to share such a positive review. We're delighted to hear you felt so welcome and well looked after, and that Ellie, Jay and Gregg made the experience so smooth from start to finish. It's great to know you've chosen to return to us and plan to do so in future.
Best Regards,
The Carsa Team
Absolutely amazing staff and very…
Absolutely amazing staff and very informative and helpful doing their best to get me a vehicle that was cost effective and ideal for my purpose explaining how each finance works.
25 lipca 2026
Odpowiedź od Carsa - Wolverhampton
Dear Leslie,
Thank you for taking the time to share your experience. We're delighted to hear that you found our team informative, helpful, and focused on finding a cost-effective vehicle that suited your needs, as well as clearly explaining the finance options. Your feedback is greatly appreciated.
Best Regards,
The Carsa Team
Greg was great
Greg was great, very polite, had a problem with the finance, technical problem, but was sorted
27 lipca 2026
Odpowiedź od Carsa - Wolverhampton
Dear Gary,
Thank you for taking the time to share your experience. We're pleased to hear that Greg was polite and helpful, and that the technical issue with the finance was resolved. Your positive feedback is very much appreciated.
Best Regards,
The Carsa Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.