Rang to see if a car was still for sale and paid to reserve but on arrival wasn't allowed to view as stated it had been damaged and required repairing and painting and stated head office hadn't told t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Was made to feel very welcome by Oman & it was a pleasure to deal with him. Everything was gone through in an easy to follow way & felt comfortable with the way the sale was conducted. Would recomm... Zobacz więcej
Reakcja na opinię
Service was great, attentive from the moment I walked in. I was served by Oman and he was extremely helpful in all aspects of the transaction. Fully explained everything to me and was too pushy with t... Zobacz więcej
Reakcja na opinię
Great experience buying my new car with Carsa Bradford thanks to Oman and Paris. Crafted a great deal for me and Oman has been fantastic with the continuous support post purchase. Would recommend.
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Napisane przez firmę
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Dane kontaktowe
King's Road, BD2 1FA, Bradford, England, Zjednoczone Królestwo
- 02046402205
Summer price drops
4,2
Dobra
60 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Adam has been amazing very smooth…
Adam has been amazing very smooth process and very knowledgable and help buying a car very easy and made us feel welcomed great personality
24 sierpnia 2026
Odpowiedź od Carsa - Bradford
Dear Sb,
We're delighted to hear that our team member made your car buying process smooth and easy. We appreciate your kind words about their knowledge, helpfulness, and great personality.
Best Regards,
The Carsa Team
Customer service was perfect
Customer service was perfect ! Omar was exceptional in the process
23 sierpnia 2026
Odpowiedź od Carsa - Bradford
Dear Harris,
Thank you for taking the time to share your experience. We're delighted to hear that our customer service was perfect and that you found our team member exceptional in the process. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
Carsa Bradford - Highly recommended!
We had a great experience with Carsa, Moh from Bradford and the whole team were really welcoming and friendly. We really appreciated being able to test drive the car unaccompanied and under no pressure. There are a range of sales support available including extended warranties, interior protection and alloy insurance. Moh was really transparent about the inspection report and car health checks. We would definitely consider purchasing from Carsa in the future!
21 sierpnia 2026
Odpowiedź od Carsa - Bradford
Dear M.T.,
We're delighted to hear about your positive experience with our team. It's wonderful that you felt welcomed and appreciated the unaccompanied test drive and transparent information. We look forward to assisting you again in the future!
Best Regards,
The Carsa Team
10/10 service
Jack was so helpful and clear, really put me at ease and explained everything really well. All round positive experience with getting a vehicle and really attentive staff.
21 sierpnia 2026
Odpowiedź od Carsa - Bradford
Dear Neve,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was so helpful and clear, making you feel at ease and explaining everything thoroughly. It's wonderful to know you had an all-around positive experience with our attentive staff.
Best Regards,
The Carsa Team
Brilliant service and lots of support - Moh at Bradford store
Brilliant service and lots of support and information provided from Moh at the Bradford branch of Carsa, we have purchased our son's first car at a fantastic price and condition. I would highly recommend a visit to any store but if you have the opportunity to visit this branch you would be well looked after. Thank you for all your help and assistance, we have a very happy 17 year old!
21 sierpnia 2026
Odpowiedź od Carsa - Bradford
Dear Kim,
We're delighted to hear about your brilliant experience at our Bradford branch and that you received excellent support and information. It's wonderful to know you found a fantastic car for your son and that he's very happy!
Best Regards,
The Carsa Team
Moh from Bradford
I was looked after by Moh. He was incredibly helpful the whole time and explained everything is a clear and informative way. Also came across as a great guy who actually wanted to help and understand my needs. Would recommend him to anyone else.
Very happy with the car and deal I got, including negative equity clearance.
20 sierpnia 2026
Odpowiedź od Carsa - Bradford
Dear Joe,
We're delighted to hear about your positive experience and that our team member was incredibly helpful, clear, and informative. It's wonderful to know you're very happy with your car and the deal.
Best Regards,
The Carsa Team
Great experience with Carsa
Great experience with Carsa, thank you Jack for your help!
18 sierpnia 2026
Odpowiedź od Carsa - Bradford
Dear Ella,
Thank you for taking the time to share your experience. We're delighted to hear you had a great experience and that our team member was so helpful. Your positive feedback is much appreciated.
Best Regards,
The Carsa Team
Bought a car from carsa and the staff…
Bought a car from carsa and the staff was super friendly never had a better buying experience Adam H my salesman was very knowledgeable and always ready to help made my buying experience super easy
16 sierpnia 2026
Opinia niezależna
Odpowiedź od Carsa - Bradford
Dear Mehvish,
Thank you for taking the time to share your experience. We're delighted to hear that our staff was friendly and that your buying experience was so positive. It's great to know that our team member was knowledgeable and helpful, making the process easy for you.
Best Regards,
The Carsa Team
Mushy was excellent with us and Rob…
Mushy was excellent with us and Rob supported the sales process which helped us over the line. We love the car we got.
14 sierpnia 2026
Odpowiedź od Carsa - Bradford
Dear Peter,
Thank you for taking the time to share your experience. We're delighted to hear that our team members were excellent and supported the sales process. We're so happy you love the car you got.
Best Regards,
The Carsa Team
Odpowiedź od Carsa - Bradford
Dear Mag x,
We're so glad to hear you had a great experience with our helpful staff when collecting your car!
Best Regards,
The Carsa Team
Friendly sales man .
Friendly sales man who after i'd declind aftersevice extras did't push it too much. Disapointed that there wasn't a car jack and foam for spare wheel.
12 sierpnia 2026
Odpowiedź od Carsa - Bradford
Dear Michael,
We appreciate your feedback and are glad to hear about your positive interaction with our salesperson. We understand your disappointment regarding the missing car jack and foam, and we will certainly look into this matter.
Best Regards,
The Carsa Team
Positive experience!
Excellent service when I went to purchase a used car. Very happy with the result. Mo was very good and friendly!
14 sierpnia 2026
Opinia niezależna
Odpowiedź od Carsa - Bradford
Dear Jon,
Thank you for taking the time to share your experience. We're delighted to hear that you received excellent service during your used car purchase and that you are very happy with the outcome. It's great to know that our team member was very good and friendly.
Best Regards,
The Carsa Team
The first visit was a little chaotic
The first visit was a little chaotic, I had an appointment to test drive a vehicle but the staff were that busy I didn't get to drive the car and left.
Second visit was better the salesman was courteous and very helpful and couldn't do enough for me. The collection of the car was also a good experience.
13 sierpnia 2026
Odpowiedź od Carsa - Bradford
Dear Andy,
Thank you for your feedback. We sincerely apologise for the chaotic experience during your first visit and appreciate your understanding. We are delighted to hear that your subsequent visits were positive and that you had a good experience collecting your car.
Best Regards,
The Carsa Team
Odpowiedź od Carsa - Bradford
Dear Rachel,
Thank you for taking the time to share your experience. We're delighted to hear you found our team helpful and not pushy, and that you're pleased with your beautiful car.
Best Regards,
The Carsa Team
Waste of time
I arranged a viewing of a vehicle in Bradford, When I got there the vehicle had damage that was not highlighted in the images prior to viewing it, The manager said it is strictly sold as seen, before i made my mind up to take the vehicle or not I asked the salesman to confirm they would honour the value I was offered online , he said no we never offer the price you get online as it is AI. without even looking at my car he said it would probably be about £1500 less than i had been quoted, safe to say I walked away and bought somewhere else. I would say don't bother using Carsa if you want to trade your current vehicle in
10 sierpnia 2026
Opinia niezależna
Odpowiedź od Carsa - Bradford
Dear Dean,
Thank you for taking the time to share your feedback and for considering Carsa Bradford. We’re sorry to hear that your visit left you disappointed, particularly regarding the condition of the vehicle and the part-exchange valuation.
We appreciate how frustrating it must have been to travel to view a vehicle and then feel that the information provided about your part exchange did not meet your expectations.
We will look into the concerns you have raised internally, including the vehicle presentation and how the part-exchange valuation was communicated.
Thank you again for considering Carsa and for bringing this to our attention.
Best Regards,
The Carsa Team
Following on from my recent complaint…
Following on from my recent complaint about how they ruined my car by applying ceramic paint protection to a matte car (stupid, I know) I want to expand on the story. Following the complaint and bad review the company ‘attempted’ to solve the issue. However, they weren’t willing to provide me with an adequate loan car whilst the car was going to be ‘attempted’ to be repaired. This would have been a respray and they wouldn’t provide me with a timeframe that was without the car. Following on from this and after weeks of back and forth, they had decided to settle the issue by unwinding my finance. I had received my money back in due course. However, the customer service was the worst I have ever experienced.
I write this email to warn you that they are selling the car again, with evidently the same issues on the paint work as you can see on the pictures. Avoid this company and do not buy a car from them ever. Bad service, poor understanding of their own cars and products, lastly just all round typical tyre kickers!
12 lipca 2026
Opinia niezależna
Odpowiedź od Carsa - Bradford
Dear Jake,
Thank you for taking the time to provide this further update and for sharing your experience with Carsa. We’re sorry to hear that, despite the efforts made to resolve the concerns you raised, you remained disappointed with the process and the level of communication you received.
We appreciate that being without your vehicle while a resolution was being considered would have been frustrating, particularly where there were uncertainties around the proposed repair and timescales. We’re pleased to hear that the finance was ultimately unwound and the funds returned to you, although we’re sorry that you feel the process leading to that outcome was not handled as you would have expected.
We will look into the concerns you have raised internally, including the points regarding the vehicle’s paintwork and its subsequent sale, as well as the communication and arrangements surrounding the proposed resolution.
Thank you again for being a Carsa customer and for bringing this further feedback to our attention. We’re sorry that your overall experience has left you with such a negative impression of Carsa.
Best Regards,
The Carsa Team
Mushi was brilliant
Mushi was brilliant, helpful throughout all the transactions. Went through every detail and made it smooth and easy. Would def recommend him if you go to Carsa for a new, used or part exchange car
9 sierpnia 2026
Odpowiedź od Carsa - Bradford
Dear Angelina,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was brilliant and helpful throughout your transactions, making everything smooth and easy for you. We truly appreciate your recommendation.
Best Regards,
The Carsa Team
Very helpful and friendly place, sell great cars
Oman helped us by Hyundai Tuscon. The whole experience was easy and Oman was really helpful the entire time. Very happy we bought our car from here, thank you.
8 sierpnia 2026
Odpowiedź od Carsa - Bradford
Dear Jennifer,
We're happy to hear your experience was easy and that our team member was really helpful throughout. We appreciate you choosing us for your car purchase. Thank you for your kind words!
Best Regards,
The Carsa Team
The reception was by Mr Zaman , he was so friendly and respectful
The reception was by, they explained what was expected of us to, they were polite and friendly
8 sierpnia 2026
Odpowiedź od Carsa - Bradford
Dear Kashimoto,
Thank you for taking the time to share your experience. We're delighted to hear that our reception team was polite and friendly, and that they clearly explained what was expected. We appreciate your positive feedback.
Best Regards,
The Carsa Team
The hospitable and transparent service…
The hospitable and transparent service delivery was top notch. All questions where answered satisfactorily by staff and this led me to buying a car from CARSA.
Big ups to Mohammed carsa Bradford.
5 sierpnia 2026
Odpowiedź od Carsa - Bradford
Dear Ayodeji,
Thank you for taking the time to share your experience. We're delighted to hear that our service delivery was top-notch and that all your questions were answered satisfactorily, leading to your car purchase. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.