Carhireexcess Recenzje 

I didn't need to claim BUT I did need to cancel, the process was easy to submit online and it said it would take a few days due to high volume. Then after a day or so it turned out I didn't need to cancel. So I rang up to reinstate the policy. The call was answered promptly and customer service operator made effort to find my cancellation request, confirm it had not been actioned yet and remove it from the queue.

I guess the online system could be a bit quicker to action (although in my case that turned out to be to my benefit) and I have no idea how good these people are with a claim BUT it was very good value (Enterprise quoted me £25 PER DAY for a 9 day trip when we collected the car and this was £18 for the entire trip).

The insurance was easy to take out but when I went to extend it, the customer service was very poor and the insurance wasn't extended in time even though I gave 72 hours notice. I ended up extending my insurance through another company. If you don't need to contact them then you should be fine but good luck if you do need to communicate. The only way to get through is via email even though they advertise a live chat feature which is non existent. I can only think what it would be like to communicate with them if I had to make a claim.