Capture One Recenzje 126

Fast response.

I ask about a licence and only have discout for suscribing. Last time with this program. If I have to suscribe I prefer adobe. All the best programs finish because the subscriptions.

Le passage Monterey à Ventura sur Mac M1 a rendu CO 22 acheté en février 2022 inopérant, l'intervention du service Assistance à permis de résoudre le probleme en fournissant une version compatible.
Merci à Thodoris

I am very satisfied with the support provided. SLA times are very short and on-site solutions are offered.

Prompte, Sachdienliche und kompetente Antwort - Problem gelöst

Super helpful support - got my issue solved within 24 hours. Got a really sweet mail alongside it. It doesn't get any better than this. 5/5 :)

a precise answer for my problem

I love to use Capture One to edit my photos. Having a 65% educational discount it's the best editor I can get for this price. I'm very happy with the tools they offer, it's especially the colour editing tools that I find incredible. There are some points missing in order for it to be called "Perfect":

-There's no real AI masking as I know (subject/background recognization, etc.), but I'm okay with that. Instead you have a so called "magic brush" which selects areas with similar color, so in my opinion a good alternative.
-I found the system/structure to save photos pretty incomprehensive. It's not simply creating a "file-hierarchy" and uploading the photos there, as I would have prefered. It's quitly different as I have experienced it and I stil haven't figured out the best way.
-I don't find the purple defringing very effective.

The help was effective and promptly. For that I say tank you very much.

The solution for my problem came within minutes on a weekend. Really perfect.

As usual, my messages are addressed swiftly with the most professional intent. Always satisfied.

This company is a world leader in client care, you'd have to be "one of those" to come here and write negative reviews about them.

Ok, they'll have a stupid CA take on ways to service their product, but that's life and no brand goes around this. Plus all brands have things done for us to dislike, nothing is perfect, but this product is really close to perfection!

CO responded in the latest case within 4 hours, normally within 24 hours.

Capture One responded to my inquiry within 24 hours. Great customer experience.

Capture One support responded in less than 48 hours with a comprehensive answer to my request. Very pleased and satisfied with Capture One support.

I was having issues with tethering and slow upload but I emailed them my issues and they emailed back quickly with a comprehensive list of solutions which worked.

Capture One is a fantastic product. Their current license structure is confusing, and even their page explaining it left me confused.

I was having an issue with my license and submitted a ticket to support. They responded within a day, but their response I also found confusing. I wrote back for clarification, and their response came three weeks later. The response did finally clarify my situation, but three weeks is far too long to wait.

Fast, reliable .. listening very well … solution orientation

Fast, friendly and very competent response.

The Customer Service Team interacts with the SW developpers and the issue reported was fixed with the next SW release.
Great working experience! It really makes sense to report a bug, they take care and fix it.

Very quick response an corrective action to issue I was having