The new AI editor is awesome. A great new feature would be to allow to edit these AI-edited videos more in depth. Asked customer support about it, they said that there is anything to share about this... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
App works great for me making minute long shorts on leadership principles for business managers. It saves me a ridiculous amount of time in editing, captions, and b-roll. So helpful to have me p... Zobacz więcej
Reakcja na opinię
They charge you for subscription then they give you credits then the ai glitches then the credits get over. Then you complain and then they say they will refund you the credits then they send... Zobacz więcej
Reakcja na opinię
nothing is generating due to censorship and regulations , the only thing you can generate is basic stuff about maybe gardening or flowers , don't even think about news , or opinions or about saying a... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Captions is an AI-powered video creation company that helps creators, businesses, and teams produce professional-quality videos quickly and easily using generative AI. Founded in 2021 and headquartered in New York City, the company builds tools for automated editing, captioning, dubbing, AI avatars, and video generation. The platform is designed to simplify the video production process, enabling users to create social content, marketing campaigns, and multilingual videos without advanced editing skills. Features include automatic captions, eye contact correction, AI voice dubbing, scene editing, and realistic AI-generated avatars. Captions’ mission is to democratize video creation by closing the gap between “idea and video.” The company believes video is becoming the primary medium for communication and aims to make high-quality storytelling accessible to everyone. Backed by investors including Sequoia Capital, Andreessen Horowitz, Kleiner Perkins, and Adobe Ventures, the company has expanded into AI video research and foundational generative video technology under its broader parent brand, Mirage.
Dane kontaktowe
177 Huntington Ave Ste 1703 PMB 63183, 02115, Boston, Stany Zjednoczone
- hello@getcaptions.app
- captions.ai
3,2
Średnia
135 recenzji
Odpowiada na 17% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great customer service
Great customer service. Product does what it advertises.
23 maja 2026
Opinia niezależna
Odpowiedź od Captions
Thank you for the rating and review!
great app, helpful customer support
I’ve used the app for a while and have really appreciated what it’s capable of. I’ve also contacted customer support twice for an issue with my subscription and my issue was promptly and politely resolved both times.
23 maja 2026
Opinia niezależna
Odpowiedź od Captions
Our team is happy to help! We're glad you are enjoying the app!
This is one of the best apps to keep me…
This is one of the best apps to keep me motivated to create short form portrait, videos, it’s game changer in terms of communicating with my community started with them from the beginning, and their support is phenomenal and really helped me out
22 maja 2026
Opinia niezależna
Odpowiedź od Captions
Thank you, thank you!
CAPTIONS IS SO GOOD
Oh. I love captions.
I have been with captions for 3 years now and they don’t disappoint. And if there’s anything… they have so IMPROVED SO MUCH. each year I renew my subscription, there’s something new and improved.
Thanks. Captions.
22 maja 2026
Opinia niezależna
Odpowiedź od Captions
We love to hear it! Thank you for being a customer!
Ferramenta muito excelente
Ferramenta excelente, suporte melhor ainda eu recomendo!
15 kwietnia 2026
Opinia niezależna
Odpowiedź od Captions
Obrigado pela gentil avaliação!
Its one of the best ai tool which we…
Its one of the best ai tool which we have been using since more than 2 years daily for regular text generation to our audio. We appreciate support team for being always available and solving issues anytime during night or day.
21 maja 2026
Opinia niezależna
Odpowiedź od Captions
Our team is happy to help! Thanks for being such a loyal customer!
Works perfectly!
21 maja 2026
Opinia niezależna
Odpowiedź od Captions
So happy to see you are loving Captions!
Had and issue with the payment
Had and issue with the payment. Sorted out in less than 5 minutes. Excellent support, and excellent app for sure.
21 maja 2026
Opinia niezależna
Odpowiedź od Captions
We're glad to hear you are enjoying the app!
Easy and quick captions creations
Easy and quick captions creations. Support team very helpful and quick with answers.
21 maja 2026
Opinia niezależna
Odpowiedź od Captions
Thank you for the review. Our team is always happy to help!
Odpowiedź od Captions
Thank you! Glad our team was able to help you out!
Trying to get used to the app but once…
Trying to get used to the app but once I had a problem the team was very quick and helpful, specially Sam. I totally recommend it
19 maja 2026
Opinia niezależna
Odpowiedź od Captions
Thank you so much for taking the time to leave a review! We hope you keep enjoying the app and know that our team is here to help whenever you need.
Fast accurate service💪🏾💯🙌🏾
20 maja 2026
Opinia niezależna
Odpowiedź od Captions
Thank you for the review! Our team is happy to help!
I was surprised at how quickly I was…
I was surprised at how quickly I was able to add captions both in English and Spanish. It also does a lot more than just subtitles.
20 maja 2026
Opinia niezależna
Odpowiedź od Captions
Thank you for the rating and review, Elias! We hope you keeping loving Captions!
Makes Great Content in Fraction of The Time!
App works great for me making minute long shorts on leadership principles for business managers.
It saves me a ridiculous amount of time in editing, captions, and b-roll. So helpful to have me produce high quality content at scale.
frustration is 1) my desktop browser Captions will not sync with my mobile captions. So I cannot record the video on my phone and then tweak with small edits on my computer. It has to be all on my mobile or all on my computer. 2) I had the MAX account. Used to show, but then a month later, under my account settings it said I just had the free version, but the support said I had MAX on their system. That confusion is unsettling.
All in all, good.
20 maja 2026
Opinia niezależna
Odpowiedź od Captions
Thanks for the rating, Scott! Our team will be in touch to make sure we can help get your accounts sorted.
Overall
Overall, the product works really well way better than other alternatives in understanding voices quitting subtitles and translating in different languages. The assistance is really helpful. They often reply very quickly and they always try to find solutions.
20 maja 2026
Opinia niezależna
Odpowiedź od Captions
Thank you, Francesco!
Saves me a lot of time with subtitles
I mainly use Captions to add Dutch subtitles to my reels, in my own language, and the results are almost always accurate. I only have to adjust a word here and there, but overall it saves me a lot of time. (app & desktop)
I also find it very useful for turning podcasts I’ve been part of, or longer content I want to reuse for videos or reels, into shorter snippets with the AI Shorts feature.
I don’t really use the other tools, so I can’t comment on those, but the features I mentioned above are ones I’m genuinely happy with.
Whenever I contact support, I usually get help within a few minutes. So far, their support has always helped me successfully, which I really appreciate.
20 maja 2026
Opinia niezależna
Odpowiedź od Captions
Thanks so much for your thoughtful review, Jeroen! We’re really happy to hear that Captions helps you save time with accurate Dutch subtitles, and that AI Shorts has been useful!
Easy to use and a very helpful support…
Easy to use and a very helpful support team
20 maja 2026
Opinia niezależna
Odpowiedź od Captions
Thank you for the kind review! We're thrilled to hear you're enjoying Captions and had a positive experience with our support team.
Incompetence from Caption.ai support is…
Incompetence from Caption.ai support is incredible. Well done, Karl - truly the worst support experience I’ve had.
16 maja 2026
Opinia niezależna
Odpowiedź od Captions
We appreciate your feedback and are sorry the experience did not meet expectations. Our team made several efforts to troubleshoot and provide guidance based on the information available at the time. We understand how frustrating unresolved issues can be and remain committed to providing helpful, respectful support to all customers.
Odpowiedź od Captions
We're happy to see you're enjoying the app! Thanks for the review!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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