cannaaidshop.com Recenzje 

341
•
Wynik TrustScore: 3 na 5

3,1

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Products are great, lots of variety, good taste, all the table stakes. What has me writing this review is the service. I had one of my packages stolen, cut open and marked lost by USPS. Within 20... Zobacz więcej

Oceniono na 1 z 5

DO NOT deal with this company. They're committing fraud in several ways. First, I had been a customer for a long time, but I have noticed 1) There are NOT 30 gummies in the package; 2) they BILLED me... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

What made the experience great is that CannaAid always comes through with nothing but the best products EVERY.SINGLE.TIME I ordered the NEW Peak THC-A High Potency 1ml Carts the flavors I chose were M... Zobacz więcej

Oceniono na 2 z 5

The small disposable carts are not worth buying the oil is good but the cart quality isnt and customer service won't help when you buy one and it doesnt work OR IF ITS LEAKING THROUGH THE BOTTOM OUT T... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z witaminami i suplementami

Napisane przez firmę

Welcome to CannaAid, your top source for premium hemp-derived products. We are dedicated to leading the hemp industry and offer a wide range of products with the highest cannabinoid levels and potency, setting new standards. Choosing CannaAid means selecting exceptional quality and embarking on a remarkable journey with nature's finest. Join us as we explore the extraordinary world of hemp.


Dane kontaktowe

3,1

Średnia

Wynik TrustScore: 3 na 5

341 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 57% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

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3,1

Wszystkie recenzje

(341)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13

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Oceniono na 2 z 5

Do not buy the disposables!

The small disposable carts are not worth buying the oil is good but the cart quality isnt and customer service won't help when you buy one and it doesnt work OR IF ITS LEAKING THROUGH THE BOTTOM OUT THE CHARGING PORT AS SOO AS YOU YAKE IT OUT THE BOX THEY WILL NOT HELP YOU

28 września 2026
Opinia niezależna
Logo cannaaidshop.com

Odpowiedź od cannaaidshop.com

Hey Josh! Thank you for taking the time to leave us a review. We’re sorry to hear that you didn’t receive the help you needed. Please email our customer service team at Orders@cannaaid.com with your order number so we can look into this and find a way to help. We appreciate the opportunity to make things right and look forward to hearing from you!

Oceniono na 1 z 5

DO NOT deal with this company

DO NOT deal with this company. They're committing fraud in several ways. First, I had been a customer for a long time, but I have noticed 1) There are NOT 30 gummies in the package; 2) they BILLED me for September on 9/8/26. They still have not sent them. I have called their # numerous times and NO ONE EVER ANSWERS,

15 września 2026
Opinia niezależna
Logo cannaaidshop.com

Odpowiedź od cannaaidshop.com

Thank you for taking the time to share your concerns. We’re sorry to hear about the issues with your September order, the gummy count, and your difficulty reaching our team. We’d appreciate the opportunity to look into this and make things right. Please email us at Orders@cannaaid.com with your order number so our team can review your concerns and assist you further. We value your support and look forward to hearing from you!

Oceniono na 5 z 5

CannaAid has Integrity

I have been a CannaAid customer for years. I have found their products to be very effective and fairly priced. I recently placed an order with them. The USPS indicated that the product was delivered, but I never received the package. I contacted CannaAid, and was told that as soon as I provided proof that I placed a claim with USPS, they would replenish my order. I placed the claim, sent my proof, and was told that a new order was being sent to me. I haven't received it yet, but I am sure I will very soon. I am extremely impressed with the company's integrity, and appreciate their loyalty to customers. I will stick with this company above any others offering similar products. Thank you, CannaAid!

21 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Products are great, service is even better

Products are great, lots of variety, good taste, all the table stakes.

What has me writing this review is the service. I had one of my packages stolen, cut open and marked lost by USPS. Within 20 minutes of submitting a claim, Canna Aid had not only responded, but processed my replacement and sent me confirmation.

Ive been using them now for the better part of the year and dont go anywhere else. Great gummies and service is awesome, couldnt be happier

29 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

Terrible experience.

Bought there CBD Vape from the Tobacco shop and all there products were half empty (which idk if that’s normal but wtv) but that wasn’t the reason im giving a 1 star. The CBD pen charging port was completely destroyed and It had a very hard pull to it. It burned my throat and my lungs terribly. I went back to the tobacco shop and all the products they received all had the same issue.

22 lipca 2026
Opinia niezależna
Oceniono na 3 z 5

Their Sleep gummies were originally…

Updated and upgraded to 3 stars.
‐-------------------
Their Sleep gummies were originally both tasty and effective. Since they've changed the flavors in recent months, the gummies taste horrible and I can't use them anymore. I called customer service but it is extremely difficult to reach a representative.
When I finally did, MacKenzie took all my information, and told me she would email me with authorization to return the defective product for refund. I've yet to receive that, and now I'm still waiting for customer service to pick up the phone. This is not the type of practice that will encourage repeat business. I strongly suggest that you pass on CANNAAID.
------------------
Update:
MacKenzie just called me back and assured me that I will receive a full refund. She has a tough job dealing with demanding customers like myself, and she handles it very professionally.
That being said, Cannaaid.com really needs better quality control of their sleep gummies if they want repeat business.

2 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

Horrible Warehouse/Shipping Dept.

They are SUPER FAST to print your label and mark your item shipped and the card charged. They don't tell you they are backordered and don't bother to updatevia email. I will never ever order from here again and I was a monthly buyer but they could care less!

26 czerwca 2026
Opinia niezależna
Oceniono na 4 z 5

Will order again

I ordered the sample package. Ton of stuff. Will order again. Order came quickly

6 maja 2026
Opinia niezależna
Logo cannaaidshop.com

Odpowiedź od cannaaidshop.com

Hey Maria,

Thank you so much for your review! We're thrilled to hear you enjoyed the sample package and that your order arrived quickly. We love giving customers the opportunity to try a variety of products, so it's great to know it was a hit!

As a thank you for your support, we'd like to offer you 15% off your next order. Just use code THANKYOU1 at checkout.

We truly appreciate your business and look forward to serving you again soon!
— The CannaAid Team

Oceniono na 1 z 5

Don't trust these folks. I wish I hadn't.

I paid $74 for two cartridges on 1/13/26. Today is 2/10/26 and I have received nothing in the mail. I have left messages for customer support and the sales department after staying on hold for 3 minutes each time. I have been emailing for weeks. Zero response. Don't trust these folks. I wish I hadn't.

10 lutego 2026
Opinia niezależna
Logo cannaaidshop.com

Odpowiedź od cannaaidshop.com

Hi AG,

Thank you for reaching out! I’m sorry to hear that you haven’t received a response. To help us resolve this quickly, could you please email our customer service team at orders@cannaaid.com? When you do, please include your order number, which starts with "CANNA-" followed by a series of numbers, as well as the first and last name you used to place your order. This will really help us locate your information. I'm excited to assist you and get this sorted out as soon as possible! Looking forward to your email!


Sincerely,
Customer Service Manager @ Cannaaid

Oceniono na 1 z 5

SUCKS (I wish)

Literally tells you instructions on how to unclog it for use which doesn’t even work just floods the dang thing (maybe just fix that problem for the consumer) this thing is like sucking a golf ball through a garden hose and all it does is make me cough horribly. More air flow for the love of god. Waste of money.

10 grudnia 2025
Opinia niezależna
Logo cannaaidshop.com

Odpowiedź od cannaaidshop.com

I’m reaching out regarding your recent feedback about the clogging and airflow issues you’re experiencing. It’s unfortunate to hear it feels like "sucking a golf ball through a garden hose"—we sincerely apologize for the frustration this has caused.

Clogging and limited airflow can severely detract from the experience, and it seems the usual troubleshooting steps haven't resolved the problem, possibly making it worse. We value your honesty; your feedback is vital for our production team to improve the hardware design.

I want to help resolve this for you. Please email our customer service with your Order Number, which can be found on the invoice sent to your email. Our customer service email is: Orders@cannaaid.com.

I look forward to working with you to resolve this quickly.

- Customer Service Manager at CannaAid

Oceniono na 1 z 5

Never again!!

Couldn't tell you about my purchase because evidently someone must be home to sign for the delivery. No where was this stated when I purchased. Guess what..mail comes at 3 and who the hell is going to make sure they are home every day just in case they decide it time to deliver so I am out $50 I could have used at another vendor that just delivers it like every other one I've used.

17 listopada 2025
Opinia niezależna
Logo cannaaidshop.com

Odpowiedź od cannaaidshop.com

I sincerely apologize for the frustration regarding the signature requirement on your delivery. I completely understand how inconvenient it is to miss a package because of a surprise delivery hurdle, especially when you’re expecting a standard drop-off.

To clarify why this happened: for certain products and age-restricted items, shipping carriers often require an Adult Signature to comply with legal regulations. However, I hear you loud and clear—this should have been much more clearly communicated at checkout so you could have planned accordingly.

I don't want you to be out $50. Here is how we can resolve this right now: I can help. Please email our customer service with your Order Number, which can be found on the invoice sent to your email.

Our customer service email is: Orders@cannaaid.com.

I look forward to working with you to resolve this quickly.

- Customer Service Manager at CannaAid

Oceniono na 1 z 5

How does a company spend four business…

How does a company spend four business days "creating" a lable? This company is super fast to take your money but does not ship. I figured out it was a scam, reported it to the BBB as a scam, called and disputed the charge, got my money refunded through my bank and they still are "creating a lable" DO NOT USE THIS COMPANY! There are legit businesses out there that have customer service and will actually ship product to you. This one is not one of them. They just take your money and print stickers.

21 października 2025
Opinia niezależna
Logo cannaaidshop.com

Odpowiedź od cannaaidshop.com

Dear Alicia,

Thank you for your feedback regarding the shipping time for your recent order. We appreciate your patience and would like to provide you with some information about your shipment.

Your order was placed on October 23rd and was packed and shipped by 1 pm on October 24th. While we managed to dispatch it within 24 hours from our facility in North Carolina, we recognize that it didn’t arrive in Arizona until October 31st.

We understand that waiting a week for transit can be frustrating, especially when you’re eager to receive your product. Given the distance between the East Coast and Arizona, we are often dependent on the carrier's transit schedule once the package leaves our hands.

At Cannaaid, we strive to ensure that our shipping speed reflects the high quality of our products. If you have any further concerns or would like to explore possible solutions, please feel free to reach out to our customer service department.

You can contact us at: Orders@Cannaaid.com

Thank you for your understanding.

Sincerely,
Customer Service Manager @ Cannaaid

Oceniono na 1 z 5

Will not be a returning customer

Will not be a returning customer. Same MO, Quick to print label, super slow to actually ship. Sent message to inquire, cancel order, and move on. Suddenly the excuse was cleared up and ready to send. Scammy, sketchy, shyster feeling all the way.
Too many good companies out there to be jacked around.

12 sierpnia 2025
Opinia niezależna
Logo cannaaidshop.com

Odpowiedź od cannaaidshop.com

I'm reaching out to follow up on your concerns about the delay between your label creation and your order shipment. I want to share some context to help explain why this happens, as we never want our process to seem "scammy" or misleading. Often, delays like the one you're experiencing happen when an item in your order is on backorder.

Here's why the delay occurs:

- **Process:** Our system automatically creates a shipping label once an order is received, preparing it for the next steps.

- **Backorders:** If a specific item (such as a particular strain or hardware) is temporarily out of stock, we'll hold your package until the new inventory arrives to fulfill it.

- **Policy:** We provide detailed information about these potential transit and processing times on our Shipping Policy page to help set clear expectations, especially for high-demand items.

I understand how frustrating it can be to see a label sitting while we wait for backordered stock, and we recognize the importance of better communication. We're actively working on a system update that will send you an automated alert if an item is on backorder, so you're never left wondering about your package status.

Your feedback is really valuable to us as we work to improve our shipping process and transparency. Thank you for giving us the opportunity to explain. If you have any further questions, feel free to reach out to us at Orders@cannaaid.com.

Warm regards,

Customer Service Manager @ Cannaaid

Oceniono na 1 z 5

Terrible do not use

Unable to assist with the most basic issue. Regularly mess up medication. Make "mistakes" and blame it on the customer. Refuses to provide "release letter" to allow me to move to a different company.

Without informing me, my interval of dispensing was lengthened, cannot aid declined to fix the problem despite the issue obviously being caused by them.

5 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

DO NOT BUY

I ordered a sample pack from these guys, and from that moment, I had a FLOOD of spam in my inbox unlike anything I have ever seen. I wasn't born yesterday, I know how to operate online and they were the ONLY place I had gone in months. But from that moment its been like playing wack-a-mole. The samples were good so i ordered something else, and they sent me the wrong thing. ok. Sigh. Well I decided to take advantage of a giant sale they were having and tomorrow will be the 5th day where tracking says "shipping label made" without it actually being shipped. Im done with this company. DO better. As someone who has sold online for two decades, I would have long been out of business if I were this lazy.

1 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Shady and unresponsive

The company has zero customer care representatives on the line, their email doesn’t get back to you, the chat functionality on the website is unresponsive and the social media links on their website lead to nothing. The site is shady and I absolutely would never order from here.

29 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

I'm going to keep this short and sour

I'm going to keep this short and sour. I paid. Label was made the next day. 14 days passed. Item never got picked up. Never replied to 2 messages sent. Can't file a claim if the item hasn't shipped. Used to be a great company a few years ago. Now scammers. Last time doing business with them.
Update: So nearly a few days short of it being a month since I ordered, the package began moving out of nowhere and rapidly to my city. On 8/8, it was supposed to be delivered but guess what, it wasn't. It said delivered to my front porch, but I didn't receive anything and nothing was in the mailbox. I can't say for sure if they did something shady or if the postal service delivered it to the wrong place. I'll wait this day out until midnight. If it shows up, I'll change my review slightly and possibly give them another star. If it doesn't show up, then that will tell you all you need to know.
Update: Package never got delivered to my doorstep nor mailbox. I'd hate to say scam since they've sent me items in the past before but for this particular order, most likely a scam and I only say most likely because of the other 1-star reviews on here and also because there is a possibility it got sent to the wrong house.

17 lipca 2025
Opinia niezależna
Oceniono na 2 z 5

Product is good if you can get it

Product is good if you can get it. It takes WAY to long to ship then in my case 2/3 of my order never arrived. If you’re willing to wait almost a week for them to ship and hope you get all your order go for it. As for me, never again will I order from this company

28 czerwca 2025
Opinia niezależna

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