It took 3 times for the gal to try and get the original email sent- it never actually sent she ended up forwarding the confirmation from her side. Then I placed the order on AUG 26th & have since hea... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This gift box idea is very cool, and the ordering process is extremely easy. So many wonderful candies to choose from. My family selected the candies together, and we were so excited when the box arri... Zobacz więcej
I was expecting $50 worth of candy to be a significant amount, but it ended up being 4 very small boxes. Based on quantity alone this is not worth it at all.
Overall a great experience. The site was easy to manuever. But no one was getting confirmations their order shipped a week after ordering. I sent email asking why. Then the orders started coming thru... Zobacz więcej
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Napisane przez firmę
Remote gifting. Personalized taste. Personalize remote gifting for your team, clients, friends or family. Pick a gift box & let them choose all their favourite sweet (or savoury) treats!
Dane kontaktowe
1351 Washington Blvd, 06902, Stamford, Stany Zjednoczone
- 917-310-1821
- hello@candyswag.com
- candyswag.com
2,5
Słaba
40 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
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Inni użytkownicy przeglądali również
I ordered these for myself to try…
I ordered these for myself to try before I sent them to friends and customers. They tasted horrible. I will not order again
18 kwietnia 2023
Odpowiedź od CandySwag
Thank you for taking the time to leave us a review. We are sorry to hear that you had a bad experience and the candy you received did not meet the expectations. We have a large mix of candy that we keep updating based on customer feedback.
We would like to take the opportunity to speak with you to try and improve your experience. It would be greatly appreciated if you could email us at hello@candyswag.com to try and fix the problem. We hope you will give us another try.
Regards,
Benny
CandySwag is unique and more than just a gift
CandySwag went above and beyond our expectations for assistance and delivery of a quality product. During the process, I chatted with a representative as I worked through the different avenues to send our clients a quality product that woud be appreciated and enjoyed. From beginning to end, my questions were answered in a timely manner and professionally. The responses from clients affirmed that we had made an excellent choice in our giftling program by using CandySwag. The candy was delicious, well packaged and enjoyed by all. Thank you again for working with us to give our clients a unique experince.
30 marca 2023
Odpowiedź od CandySwag
Thank you for your feedback and for sharing your CandySwag experience. We're happy that our team was able to assist you when needed.
We're pleased to hear that the gift was well received. We strive to provide unique and enjoyable gifting experiences, and we're glad that we were able to do so in this case.
Thank you for choosing CandySwag, and we hope to have the opportunity to serve you again in the future.
Best Regards,
Benny
Odpowiedź od CandySwag
Thank you for taking the time to share feedback on your CandySwag experience. We are pleased to hear you enjoyed it.
We hope to have the opportunity to serve you again in the future.
Best Regards,
Benny
Great company
27 marca 2023
Opinia niezależna
Quality candy
I received this candy as a gift from our IT firm. There was a good selection of items to choose from. I chose candy options and what I received was fresh. Also, everything was packaged well and sealed. Great quality.
14 marca 2023
Odpowiedź od CandySwag
Thank you for taking the time to share feedback on your CandySwag experience. We are pleased to hear you enjoyed it.
We hope to have the opportunity to serve you again in the future.
Best Regards,
Benny
Easiest website that I've ever used for…
Easiest website that I've ever used for an online product with so many choices.
3 marca 2023
Odpowiedź od CandySwag
Thank you for taking the time to share feedback on your CandySwag experience. We are pleased to hear that you enjoyed using our website and the experience.
We hope to have the opportunity to serve you again in the future.
Best Regards,
Benny
Odpowiedź od CandySwag
Thank you for taking the time to share feedback on your CandySwag experience. We are pleased to hear you enjoyed it.
We hope to have the opportunity to serve you again in the future.
Best Regards,
Benny
The order arrived quickly and was delicious!
The order arrived quickly and was beautifully packaged. The candy I ordered (three chocolate; one gummy) were all delicious!
27 lutego 2023
Odpowiedź od CandySwag
Thank you for taking the time to share feedback on your CandySwag experience. We are pleased to hear you enjoyed it.
We hope to have the opportunity to serve you again in the future.
Best Regards,
Benny
My order got lost during the Holidays
My order got lost during the Holidays. Benny in Customer service was EXTRODINARY!! He helped find my gift and stuck with me until the end when it was delivered!! my package looked like it had been to China and back a couple times. It was pretty beat up... however, the candy was still delicious!!!
11 stycznia 2023
Odpowiedź od CandySwag
Thank you for your feedback and for sharing your CandySwag experience. We apologize for any inconvenience caused by the delay in receiving your gift and for the condition it arrived in.
We're happy to hear that you were able to enjoy the candy and we hope that it brought some joy despite the less than ideal circumstances. Thank you for your patience and understanding in this matter.
If there's anything else we can do to improve your experience, please don't hesitate to let us know. We value your feedback and use it to improve our service and offerings.
Best Regards,
Benny
This is such a fun gift!
This is such a fun gift. The people I sent it to loved picking out their candy and they sent me pictures when it arrived - the packaging was cute!
23 grudnia 2022
Odpowiedź od CandySwag
Thank you for your positive feedback and for sharing your CandySwag experience. We're glad to hear that the people you sent the gift to had fun picking out their candy and that they enjoyed the packaging. We put a lot of effort into our packaging design to ensure that it's visually appealing and adds to the overall gifting experience.
We're pleased to hear that the gift was well received. We strive to provide unique and enjoyable gifting experiences, and we're glad that we were able to do so in this case.
Thank you for choosing CandySwag, and we hope to have the opportunity to serve you again in the future.
Best Regards,
Benny
Excellent packaging!!
Excellent packaging!!! I loved getting the box, opening to the smaller boxes, the great note, and the quality of paper and design of colors, etc. All of it was very pleasing/high end, and the quality of the candy was good as well.
14 grudnia 2022
Odpowiedź od CandySwag
Thank you for your positive feedback and for sharing your experience with CandySwag. We're glad to hear that you enjoyed the packaging of your gift. We put a lot of effort into our packaging design to ensure that it's high quality and visually appealing.
We're also happy to hear that you enjoyed the candy and that it met your expectations in terms of quality.
We hope to have the opportunity to serve you again in the future.
Best Regards,
Benny
Odpowiedź od CandySwag
We appreciate the positive review. We're glad to hear that you found the process easy and that your gift arrived nicely. Hope you enjoyed the candies and had a great holiday. Thank you!
Odpowiedź od CandySwag
Thank you for bringing this to our attention. We apologize if the description of the product was misleading in any way. We strive to provide accurate and detailed information about our products to ensure that our customers make informed decisions.
Can you please provide more details about the issue and how the description was misleading so we can look into this further and make any necessary corrections? We value customer feedback and use it to improve our service and offerings.
We apologize for any inconvenience this may have caused and we appreciate your patience as we work to resolve this issue.
Best Regards,
Benny
CandySwag Support Team
Great gourmet treats!
Overall a great experience. The site was easy to manuever. But no one was getting confirmations their order shipped a week after ordering. I sent email asking why. Then the orders started coming thru. Great customer service response and great gourmet treats! Some of us shared!
27 grudnia 2022
Odpowiedź od CandySwag
Thank you for sharing your positive feedback. We're glad to hear that you found our website easy to navigate and that your team enjoyed the gourmet treats they received.
We apologize for any inconvenience caused by the delay in receiving shipping confirmations for your order. Our order processing time was extended due to the holiday rush. We're happy to hear that our customer service team was able to address your concerns and that all your gifts were delivered.
Thank you for choosing CandySwag and we hope to have the opportunity to serve you again in the future.
Treat Yourself
The team at Candy Swag is a delight. I'd received Candy Swag as a gift but the package was lost in transit. When CS reached out to ask how I liked my order, I told them what happened and they made an immediate effort to replace my missing package! I don't splurge on eating candy all that often, so I'd been extra looking forward to something a little more special for that allowance (which made the initial lost package even more of a bummer).
The replacement shipped quickly and it not only looked adorable, but smelled amazing. I'm so glad I didn't miss out on the packaging, ALONE. It's adorable! Each of the 4 items I'd picked were delicious. No disappointments here.
21 września 2022
Opinia niezależna
Odpowiedź od CandySwag
Hi Anne,
Thank you for taking the time to share your feedback. We are delighted that we were able to get you your gift and satisfy your sweet tooth! We look forward to serving you again.
Regards,
Benny
Would not try again
The boxes were shipped without any packaging protecting it. By the time I got them they were covered in weird candy dust and dinged up. For about $6 a box, this was very little candy. I got 16 portions and 90%tasted awful and really cheap.
29 sierpnia 2022
Opinia niezależna
Odpowiedź od CandySwag
Thank you for taking the time to leave us a review. We are sorry to hear that you had a bad experience. We will look into the packaging issues and will make sure the gift-box is more secure.
Our candy selection is primarily made of gourmet candies from Europe. However, we have a mix of regular candy as well, for people who prefer flavors they are more familiar with. We strive to maintain great-quality candy! We are taking your feedback into consideration and will shift more of our mix to premium candy.
We would like to take the opportunity to speak with you to try and improve your experience. It would be greatly appreciated if you could email us at hello@candyswag.com with your name and gift redemption date. We hope you will give us another try.
Regards,
Benny
I really appreciate how you reached out…
I really appreciate how you reached out to let me know if the recipients had claimed their gifts. My goal was to make sure that gift was redeemed. It would be disappointing, although acceptable, to receive a credit if not redeemed.
Additionally, I cannot express how well the gift was received. I heard very positive feedback on the experience in selecting the items through the platform as well as the quality of the packaging. I will be recommending your product, as well as anticipate additional orders.
20 kwietnia 2022
Opinia niezależna
Odpowiedź od CandySwag
Thanks for the review Dana. Customer experience is of extreme importance to us at CandySwag and we are glad your team loved their gifts. We look forward to working with you again.
Everything is yummy....
They have a wide variety of selections...all very yummy. My favorite was the Lemon/Ginger gummy...wait, my other favorite was the Rose Bonbons. Whatever you select will be a great treat! The presentation of the box is elegant
19 kwietnia 2022
Opinia niezależna
Odpowiedź od CandySwag
Thank you for your valuable feedback Beatrice. It was a pleasure working with you. We hope that your team enjoyed their sweet treats. We look forward to serving you again in the future.
Great experience
Great product, purchasing experience and comes in a cute packaging. I loved the concept and gifted it to a few more people too!
16 marca 2022
Opinia niezależna
Odpowiedź od CandySwag
Thank you Sheetal! We really appreciate you taking time to share your feedback. We are glad that you are sharing this happiness by gifting more. We in CandySwag make sure that customers always have the best experience. It is our pleasure to serve you more!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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