Don't not order from this company they are scam artists they will take your money and not fulfill order stay clear of these thief's.
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Zobacz, co mówią recenzenci
If you haven't yet tried Candlestuff, you're missing out! High-quality fragrance oils, top-notch customer service and a fast turnaround are guaranteed! The majority of my best sellers are made using C... Zobacz więcej
Reakcja na opinię
When I noticed they did a Fire side treats scented oil. I couldn’t believe it! My fiancé absolutely loved those candles by Yankee candle and when they stopped doing them she was devastated! Absolute... Zobacz więcej
Reakcja na opinię
I ordered 15 50g fragrance oils to experiment making shimmering salts with, all of which was on a limited 30% off original price at the time, and I’m so pleased i did because they are all great and... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
High Quality Supplies for Candles, Soaps & Cosmetics serving thousands of companies and hobbyists throughout the UK and Europe.
Dane kontaktowe
Unit 77, Morris Park, G5 0YD, Glasgow, Zjednoczone Królestwo
- 07368179098
- candlestuffsupplies@gmail.com
- candlestuff.co.uk
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Still no delivery
Still no delivery, 14 days from ordering....and no reply to my email
Few times I have been ordering the CLP…
Few times I have been ordering the CLP labels and each time it has been cancelled and refunded.I understand shop is closing down now but this was before even any notice.
I’ve been a costumer for two years and never had that much problems as I’ve had now.
very poor performance and attitude and no respect
hi i think its digusting not take goods off ur website i placed order for many bits spend about £400 and all u sent without telling me is 5 items ur a joke ive had many things off u in past no problem but this time when i placed order got to checkout paid for it all no problem and then get order today with 95%of it missing saying R but not saying anything more no apoligies or anything no wonder im afriad to say thats why ur closing down because u happy to take people money but fail to deliver the service and goods also not sending any form of apology so i think if u ever consider opening again when closed focus on delivering goods and if out stock mark on main page do not wait till all goods paid for then mention on invoice in box that its out of stock because belive me it will ruin u again and is that what u really want i hate to say i think not. so at moment i used to rate u 5*s but as of this polava i rate u now 1*and from what i hear all over social media many more customers are angry with way you treated them so i hope i get fully refunded urgently my order ty also no wonder your closing looking at that attitude on ur facebook page and way u have wrote this ty.
I still haven't received my parcel…
I still haven't received my parcel which was ordered in the 11th September
Still waiting...
Placed my order on 11th September, still waiting for delivery on 24th September... Can't comment on the products as I still don't have them but hoping they're worth the wait. Will probably use a different supplier next time!
Terrible company
I haven’t received any goods from an order on the 12th that was meant to be on a 1-3 day delivery.
No emails have been responded to and they have ignored all social media requests and gone as far as closing the business page on Facebook.
Sent everyone a tracking number but didn’t drop any parcels with the courier
I’m now having to do a chargeback to get my refund as I’ve had no response from them at All
Still waiting to receive order i paid 3…
Still waiting to receive order i paid 3 weeks ago
I contacted the owner amy and she was not helpful at all
Very rude if honest …..
Candlestuff once was a fantastic company but aweful now
I paid for my orders 3 weeks ago
No response now
I will never purchase again from CANDLESTUFF
Still waiting to receive order from 6th…
Still waiting to receive order from 6th September
Gorgeous oils
Gorgeous oils, fantastic quality well packed one of my favourite suppliers
Another purchase from candlestuff,great…
Another purchase from candlestuff,great as usual
Took over a week for delivery 😤
Will not be using again.
At one point all of my oils were from this supplier whether brought from them or off destash sites. So I will start this review by saying their scents are incredibly great and I love using them. However, customer service is shocking!
I ordered a few oils due to having orders waiting and I had ran out so paid extra to have the 1-3 day delivery. I’ve had a late delivery before through rm so gave benefit of the doubt and ordered for dpd.
2 weeks later. It arrived rm.
During the wait I emailed to have an update on order and was told they had a sale on and there is a backlog.. which would be fine if communicated in the first place. Anyway fast forward to the delivery. I ordered 3 bottles of a scent. They come with free clps.. 3 bottles, 3 sheets? Nope. Only one. The clps were scrunched in the box folded up and thrown in basically.
The oils… all fine.. except one bottle had absolutely no labelling on. Just a bottle with some chemicals in it. Obviously I know what I’ve ordered.. but this is not great at all.
Safe to say I will not be using again no matter how good the scents are.
The aroma oils offered by this store…
The aroma oils offered by this store are simply fantastic. The scents are captivating and have an immediate calming effect, creating a peaceful atmosphere in my home.

Odpowiedź od Candlestuff Supplies Ltd

Odpowiedź od Candlestuff Supplies Ltd
I appreciate the versatility of these…
I appreciate the versatility of these fragrance oils, as they can be used in various applications, such as diffusers, candles, or bath products, allowing me to enjoy their captivating aromas in different ways.

Odpowiedź od Candlestuff Supplies Ltd
The fragrance oils are really strong…
The fragrance oils are really strong and everything I have ordered is quickly delivered

Odpowiedź od Candlestuff Supplies Ltd
Very Happy with my purchase
Very Happy with my purchase. Well packaged.promt delivery. Will use again.thank you x

Odpowiedź od Candlestuff Supplies Ltd
Fast Delivery
Fast Delivery. Although wax was 10kg I loved that it was in separate 2kg bags. Highly recommend as a supplier.

Odpowiedź od Candlestuff Supplies Ltd
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