CanaDream RV - Vancouver Recenzje 

850
•
Wynik TrustScore: 4.5 na 5

4,3

92 Street 8223, V4G 0A4 Delta, British Columbia, CA

•

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

The pick-up and drop-off of the RV went smooth. The user manual in mother tongue was very helpful. The equipment (kitchen kid) could have been more extensive. Returning the car was a bit chaotic du... Zobacz więcej

Oceniono na 3 z 5

We rented from CanaDream last year and were really happy with everything, so we rented from them again this year. We booked approximately five months in advance, and then booked our sites and ferries.... Zobacz więcej

Oceniono na 5 z 5

The competent team at Canadream handled everything excellently, ensuring that the vehicle handover at the start and end of the trip went quickly and smoothly. The vehicle was perfectly equipped and re... Zobacz więcej

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Oceniono na 5 z 5

The camper van was squeaky clean and in tip-top condition. Their customer service was also fantastic. The staff were very respectful and helpful at every step. I had a minor incident during the trip w... Zobacz więcej

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Informacje dotyczące firmy

  1. Wypożyczalnia kamperów
  2. również w kategorii:
  3. Dealer samochodów kempingowych

Napisane przez firmę

CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.

Experience Canada at your own pace!

Napisane przez firmę

Create lifelong memories on the road with CanaDream
We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.

Dane kontaktowe

  • 92 Street 8223, V4G 0A4, Delta, British Columbia, Kanada

  • 1-403-259-5447

Start Planning your Dream Road Trip

Experience Canada at your own pace with our great deals!

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

850 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,3

Wszystkie recenzje

(850)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1445

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Wir hatten eine wundervolle Zeit in BC…

Wir hatten eine wundervolle Zeit in BC und der Camper war einfach fantastisch! Wir waren mit 3 Teenagern unterwegs, es hat super gepasst!
Wir würden es jederzeit wieder machen.
Das Personal war sehr freundlich!

27 sierpnia 2026
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Odpowiedź od CanaDream RV - Vancouver

Hallo,

vielen Dank für die wunderbare Bewertung! Wir freuen uns zu hören, dass Sie eine so schöne Zeit in BC hatten und dass der Camper für Ihre Familie mit drei Teenagern hervorragend gepasst hat.

Es ist auch schön zu wissen, dass unser Team sehr freundlich war und dass Sie es jederzeit wieder machen würden. Vielen Dank, dass Sie sich für uns entschieden haben. Wir würden uns freuen, Sie wieder begrüßen zu dürfen.

Oceniono na 5 z 5

Everything OK

Short waiting time, RV was prepared properly, introduction into the functions of the RV was very short. Friendly staff.

1 września 2026
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Odpowiedź od CanaDream RV - Vancouver

We're delighted to hear that you experienced a short waiting time and found our staff friendly, with your RV properly prepared. We appreciate your feedback regarding the introduction to the RV's functions and will use it to improve.

Oceniono na 5 z 5

Great camper, Great support, Unforgettable Journey

We had a wonderful experience with CanaDream during our almost four-month trip through Canada and Alaska.
We travelled around 15,500 km with a modern truck camper, including the Yukon, Dempster Highway, Tuktoyaktuk, Alaska and the Canadian Rockies. The vehicle and camper were comfortable, reliable and perfectly suited for such a long journey.
We especially appreciated the friendly and professional support from the CanaDream team. A particular highlight was the excellent help we received when we needed to change our tires in Dawson City – the support was quick, helpful and made a real difference during our trip.
We also appreciated the flexibility with our earlier return in Vancouver.
Overall, a fantastic experience and we would definitely rent with CanaDream again.

8 września 2026
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Odpowiedź od CanaDream RV - Vancouver

We are absolutely thrilled to hear that you had such a wonderful experience with us during your almost four-month adventure through Canada and Alaska! It's fantastic to know that our modern truck camper was comfortable, reliable, and perfectly suited for your 15,500 km journey, including the Yukon, Dempster Highway, and Tuktoyaktuk. We're especially proud of our team's friendly and professional support, and it's great to hear that the assistance you received with your tires in Dawson City made such a positive difference. We also appreciate your kind words about our flexibility with your earlier return. We look forward to welcoming you back for another fantastic trip!

Oceniono na 5 z 5

It was so nice having a new

It was so nice having a new, clean RV to use for 3 weeks with our family of 6, driving down the coast to California and to Disneyland! It was truly a dream come true! We had everything we needed in the motorhome and there was lots of space for us to spread out, eat, sit down and relax, and sleep. Lots of storage and very easy to drive and maneuver. It was comfortable and such a pleasure to stay in for our long road trip!

If I had any suggestions or critiques, it would be that I wish there was an oven, and we could use the awning. That would have been very helpful and useful! I had to cook my homemade lasagne partly over the stove and then in the microwave. And we had to buy a canopy to provide us with shade. But other than that, everything worked great! I really appreciated the large fridge and freezer and all the storage compartments! We had more than enough space to pack all our food and supplies and belongings!

5 września 2026
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Odpowiedź od CanaDream RV - Vancouver

We are so happy to hear that your family had such a wonderful three-week adventure down the coast to California and Disneyland in our RV! It sounds like a truly memorable trip, and we are delighted that our motorhome provided ample space and comfort for everyone.

We truly appreciate your valuable feedback regarding the oven and the awning. We understand how convenient an oven would have been for your homemade lasagna and the desire for shade. We are always looking for ways to enhance our guests' experiences, and your suggestions are incredibly helpful as we consider future improvements to our fleet. We are glad the large fridge, freezer, and storage compartments met your needs so well. Thank you for sharing your positive experience!

Oceniono na 5 z 5

Good experience with CanaDream

Everything between the check-in and the check-out was fine. We had a great time on our roundtrip through British Columbia with your Camper.

31 lipca 2026
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Odpowiedź od CanaDream RV - Vancouver

We're so happy to hear you had a great time on your British Columbia camper trip! We appreciate your kind words.

Oceniono na 5 z 5

Bei der Ankunft im Center erfolgte eine…

Bei der Ankunft im Center erfolgte eine freundliche Begrüßung. Die Übergabe der Fahrzeuge ging zügig von statten. Die kurze aber informative Einweisung enthielt alle wesentlichen Punkte.

25 sierpnia 2026
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Odpowiedź od CanaDream RV - Vancouver

Hallo,

vielen Dank für die tolle Bewertung! Wir freuen uns zu hören, dass Sie bei Ihrer Ankunft freundlich begrüßt wurden und die Fahrzeugübergabe zügig ablief.

Es ist auch schön zu wissen, dass die Einweisung verständlich war und alle wesentlichen Punkte vor Ihrer Reise abgedeckt hat. Vielen Dank, dass Sie sich für uns entschieden haben.

Oceniono na 4 z 5

SCV in Vancouver for honeymoon August 2026

Picked up a SCV in Vancouver for 15 nights touring around BC and into Alberta.
To be honest Western Canada is so amazing we still would have had a 5 star experience driving in a tuk-tuk!
The SVC although having done 78000 kilometres was getting tired...leaking sink tap, tired/worn trim and woodwork split and damaged but I guess that's just a hard working hire fleet for you.
Bed was excellent, very comfortable, combination oven was confusing, shower hot and toilet was good, all in all it was a great solution to touring beautiful Canada (although we did have a look inside a Frazer rentals RV and that was considerably more upmarket and swish! - but I expect more expensive to rent?)
The power unit was typically Ford (most RV's had Ford power - no power from it's asthmatic V8, all noise but not much "go", no luxury, poor brakes, dreadful vague steering, wobbly suspension and poor plastic interior - that's nothing to do with Canadream, that's just a typical North American Ford thing.
As a European driver it was looking back to the types of vehicles we drove back in the 1970's...I guess it'll be a few decades before Ford catch up.
An amazing holiday spent in amazing Canada, talking to amazing Canadians looking at amazing wildlife and the countryside driving round in a nice RV.
Canadream pick-up and hand back was very well done. Fantastic holiday.
Can't ask for anything more.
We're definitely planning to return (and maybe checking out the prices of a Frazer RV just for some luxury).

30 sierpnia 2026
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Odpowiedź od CanaDream RV - Vancouver

Hello,

Thank you for sharing your feedback. We’re glad to hear you had such a fantastic holiday exploring Western Canada, and that the SCV was a comfortable and practical way to tour BC and Alberta. It’s also great to know pick-up and return with CanaDream were handled well.

We also appreciate your comments about the vehicle condition, sink tap, trim, oven, and overall driving experience. Your feedback helps us review vehicle preparation and maintenance, and we’re pleased to hear the RV still helped make your trip through Canada so memorable.

Oceniono na 5 z 5

3 week round-trip

Both pick-up and drop-off were very smooth. The RV was brand-new and in excellent condition.

6 września 2026
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Odpowiedź od CanaDream RV - Vancouver

We're so happy to hear that both your pick-up and drop-off experiences were smooth! It's wonderful to know that the RV was brand-new and in excellent condition for your trip.

Oceniono na 5 z 5

Check in and Check out were easy

Check in and Check out were easy. Friendly staff. Nice vehicle.

28 sierpnia 2026
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Odpowiedź od CanaDream RV - Vancouver

We're so glad you found our check-in and check-out process easy and our staff friendly. We appreciate your kind words about the vehicle.

Oceniono na 1 z 5

MICE ONBOARD WAS THE...

Veículo sujo, câmera de ré desativada, cama traseira quebrada, almofadas da cama dianteira maiores que a cama, impossibilitando o uso da mesma, gerador quebrado, baterias do RV não seguram carga e gerador não funciona para recarregar as mesmas.
Resultado: tivemos que jogar a carne do churrasco fora.

Uma folga enorme na direção quase causou acidente em um dia de vento cruzado.

Para finalizar, UM RATO A BORDO!

Tive que dormir por duas noites em um hotel caríssimo de Banff pois o cheiro de urina estava insuportável e também para tentar capturar o animal com uma ratoeira.
No final conseguimos, mas tivemos que jogar toda nossa comida que estava armazenada nos armários e gavetas fora, lavar todos os pratos, panelas e utensílios, roupas de cama, etc.

Solicitei o reembolso das duas diárias, mas me responderam dizendo que reembolsariam US$300, quando na verdade me custou US$1,500.

TENHO TODAS AS FOTOS E COMPROVANTES! ENVIO PRA VOCÊ SE QUISER.

NÃO ALUGUE COM ESSA EMPRESA!

The vehicle was dirty, the backup camera was disabled, the rear bed was broken, and the front bed cushions were too big for the bed frame (making it impossible to use); the generator was broken, the RV batteries wouldn't hold a charge, and the generator didn't work to recharge them.
Result: we had to throw away the meat we had bought for a barbecue.

Excessive play in the steering almost caused an accident on a day with crosswinds.

To top it all off—A RAT ON BOARD!

I had to spend two nights at a very expensive hotel in Banff because the smell of urine was unbearable and I needed to try to catch the animal with a trap.
We eventually caught it, but we had to throw out all the food stored in the cabinets and drawers, and wash every single plate, pot, utensil, piece of bedding, etc.

I requested a refund for the two nights, but they replied saying they would refund US$300, even though it actually cost me US$1,500.

I HAVE ALL THE PHOTOS AND RECEIPTS! I CAN SEND THEM TO YOU IF YOU LIKE.

DO NOT RENT FROM THIS COMPANY!

21 sierpnia 2026
Opinia niezależna
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Odpowiedź od CanaDream RV - Vancouver

Obrigado por compartilhar sua experiência. Entendemos como foi desagradável e frustrante lidar com vários problemas durante a viagem, especialmente a presença de um roedor e o impacto que isso teve em sua alimentação e hospedagem. Roedores podem entrar no veículo durante a viagem, e não temos indicação de que o animal estivesse presente no momento da retirada. Ainda assim, levamos suas preocupações a sério, incluindo as questões relatadas sobre o veículo e o reembolso solicitado, e seus comentários foram encaminhados à nossa equipe para análise.

Oceniono na 5 z 5

Great experience

The RV was clean, everything worked and the systems manual was clear and well organized.

22 sierpnia 2026
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Odpowiedź od CanaDream RV - Vancouver

We're glad to hear everything met your expectations and that our systems manual was helpful.

Oceniono na 4 z 5

We had a great experience but…

We had a great experience but definitely needed to refer to the booklet to solve issues. It would have been helpful to explain what DEF was; not owning a diesel vehicle left us puzzling! Thankfully a mechanic friend explained it to us over the phone. Apart from the DEF issue the vehicle was a marvel over the 11,000 km. travelled in five weeks. The camper had deficiencies from prior use but served our purpose well considering we drive the Dempster. In all a great fit.

26 sierpnia 2026
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Odpowiedź od CanaDream RV - Vancouver

We're so glad to hear you had a great experience and that the vehicle served your purpose well, especially on your Dempster journey! We truly appreciate your feedback regarding the DEF explanation; we understand how that could be puzzling for those unfamiliar with diesel vehicles. We'll definitely take this into consideration for future improvements to our information booklet.

Oceniono na 5 z 5

Nearly new RV / Big vehicle

The RV was practically new, very clean, and easy to operate. The orientation was provided in German by a German-speaking CanaDream staff member. The vehicle is over 9 meters long and weighs nearly 7 tons. It helps to have previous experience driving such large vehicles (large turning radius, etc.). Pick-up and drop-off were completely hassle-free. The downside was the additional fees charged for specific pick-up and drop-off times during regular business hours.

25 sierpnia 2026
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Odpowiedź od CanaDream RV - Vancouver

We're so glad to hear you found the RV practically new, very clean, and easy to operate, and that your pick-up and drop-off were hassle-free. We appreciate your feedback about the additional fees for specific pick-up and drop-off times, and we understand your perspective on this.

Oceniono na 4 z 5

A great trip with one avoidable technical issue

We travelled through Western Canada in a CanaDream motorhome for just over two weeks and overall had a very good experience. The RV was new, very clean, comfortable and well equipped. Apart from the battery issue described below, everything worked perfectly and the motorhome allowed us to enjoy a wonderful and memorable trip.

Unfortunately, we experienced problems with the house battery. The hotline was always reachable (phone or e-mail), although we sometimes had to wait quite a long time. The problem could not be resolved over the phone, so we had to make a detour to the CanaDream location in Calgary. Once there, the issue was identified and fixed very quickly and easily. In our opinion, direct access to a technician by phone or email could probably have saved us this unnecessary detour. This is the only reason why we are deducting one star.

Both the pick-up and return of the RV were quick and straightforward, and the agreed times were kept very well. Overall, we were very satisfied and would rent from CanaDream again.

2 września 2026
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Odpowiedź od CanaDream RV - Vancouver

We are so glad to hear you had a wonderful and memorable trip through Western Canada in one of our motorhomes! It's fantastic that you found your RV new, clean, comfortable, and well-equipped. We appreciate you highlighting the smooth pick-up and return process.

We sincerely regret the inconvenience caused by the house battery issue and the detour to our Calgary location. We understand how frustrating it must have been to experience a problem that required an unscheduled stop, especially when you were on vacation. We are always working to improve our support processes and your feedback regarding direct access to a technician is invaluable. We are reviewing how we can enhance our remote troubleshooting capabilities to prevent similar situations in the future. Thank you for your understanding and for considering us for future rentals.

Oceniono na 4 z 5

Nice rv

Nice rv, very clean and easy to recive,
Kind staff and easy booking

8 sierpnia 2026
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Odpowiedź od CanaDream RV - Vancouver

Hello,

Thank you for the great review! We’re glad to hear the RV was clean, comfortable, and easy to receive.

It’s also great to know our team was kind and that the booking process was simple. We appreciate you choosing us and hope to welcome you back again.

Oceniono na 3 z 5

Observations

- Making gravel roads accessible, many beautiful areas in the parks are only accessible via gravel roads
- We noticed that leveling chocks for uneven parking spots were missing; these appear to be standard equipment on Fraserway vehicles, for example.
- During the orientation, the employee left the outlet valve for the black water tank open. As a renter, I initially assumed that this was the normal setting. It wasn’t until after we used it for the first time that we were able to identify this obvious mistake.

31 sierpnia 2026
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Odpowiedź od CanaDream RV - Vancouver

Thank you for sharing your feedback. We appreciate your suggestions regarding gravel-road access and leveling equipment, and we understand your concern about the black water valve being left open during the vehicle orientation. Your comments have been shared with our team as we continue reviewing both our vehicle equipment and handover procedures.

Oceniono na 5 z 5

Second time renting from Canadream and…

Second time renting from Canadream and the pickup and drop off always goes smoothly.

31 sierpnia 2026
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Odpowiedź od CanaDream RV - Vancouver

We're so happy to hear that your rental experiences with us have been consistently smooth! We truly appreciate your continued trust in our services.

Oceniono na 4 z 5

Von Profis betreut

Guter und unkomplizierter Service und zügige Abwicklung der Formalitäten.

23 sierpnia 2026
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Odpowiedź od CanaDream RV - Vancouver

Hallo,

vielen Dank für die tolle Bewertung! Wir freuen uns zu hören, dass der Service unkompliziert und angenehm war.

Es ist auch schön zu wissen, dass die Formalitäten zügig abgewickelt wurden. Vielen Dank nochmals, dass Sie sich für uns entschieden haben.

Oceniono na 5 z 5

De camper was bijna nieuw en goed…

De camper was bijna nieuw en goed gericht. We hebben genoten.

29 sierpnia 2026
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Odpowiedź od CanaDream RV - Vancouver

Bedankt voor uw review! Fijn om te horen dat de camper bijna nieuw en goed uitgerust was en dat u van uw reis heeft genoten. We hopen u in de toekomst opnieuw te mogen verwelkomen!

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