Cambridge Wine Merchants Recenzje 425

I bought Tia Maria, the image was clearly showing an original Tia Maria image and didn’t indicate otherwise in the description too but it came as Tia Maria Cold Brew which is completely different to what I ordered, the website miss led me in to buying another product and now I’ve got Tia Maria Cold Brew and Minus £30

let me know when a product came back in stock - I ordered it and it came about two days later - great service all round !

Clear website made it easy to select; followed by very fast delivery.

Accurate website, efficient ordering and collection process.

Thank you a welcome delivery

speedy delivery well packaged
wines i could not find elsewhere

The company have some great wines and are very easy to deal with via the online ordering service I can thoroughly recommend them

Good service. They did what they said they would. Recommended.

Excellent list, excellent service

Outstanding wines, outstanding delivery service. The shops are awesome too.

Well packaged, fast delivery what more can you ask for?
And a fair price for the Springbank considering many sellers were doing massively inflated secondary prices

Quick and responsive. Can't ask for more.

Very easy to order good communication and delivered promptly you cannot ask for more.

Competitive prices, great service

Easy to order
Fast delivery
Would use again.....

Good wine sold at a competitive price and carriage paid for the quantity I ordered. Case was very well packaged and delivered quickly and on time.

Great selection and competitive pricing but was a little disappointed not to be contacted about a delivery date and time. The wine just arrived. It was lucky there was someone here to receive it.

Was able to get a rum that had been discontinued for a reasonable price. Quick delivery as well. Very pleased.

The product line I wanted was marked on the website as "Free shipping available", which was great news as I did not want to place an order to the minimum value (£120) that would normally qualify for free shipping. However, when I tried to place my order I got a message saying the wine in question was not eligible to be shipped to my address - even though I hadn't actually entered an address!

When I emailed customer services they couldn't have been more helpful. I got a prompt and friendly response saying that there must have been a data entry glitch, which would be sorted with all speed. The person who responded said that he thought the free shipping offer might have been an error too, but said that he'd ensure that it wasn't removed until I'd managed to place my order. He was as good as his word - within an hour or so I was able to place an order for four bottles of my chosen wine with free shipping, and duly received the wine a couple of days later.

This was not the first time I've had recourse to Cambridge Wine Company's customer services (they do seem to be slightly prone to website glitches!). The previous occasions were marked by exactly the same sort of prompt, friendly and helpful response, whether by email or phone. I will, I'm sure, continue to buy wine from them from time to time, as their range is excellent too.