I have been using the valve masks for a few years now and I love them, the jazzy paterns are great and my lungs definitely benefit from the clever technology. Very happy.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Easy to use website, product received within week of order. Used size guide which gave me Medium, front mask fits fine but ear loops little too big so occasionally slips.. Have noticed improvemen... Zobacz więcej
Reakcja na opinię
I brought a pro mask to run along extremely polluted streets in Ivory Coast during work stints. I love this mask, it works very well even in hot and humid climates. It's nice that it's washable, makin... Zobacz więcej
Love these masks. We have some health issues and feel safer in public using these masks. The designs and colors are an extra bonus..
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Cambridge Mask™ is a fashion friendly pollution solution developed using military grade technology. The range of fun and friendly patterns come in sizes and styles to suit the whole family. The PRO masks last for 3-6 months, making them a highly cost effective longer-term solution. The BASIC masks perfectly fit for the warm environment.
Dane kontaktowe
Unit 179, 23 King Street, CB1 1AH, Cambridge, Zjednoczone Królestwo
- +44 (0) 1223 968 898
- info@cambridgemask.com
- cambridgemask.com
4,2
Dobra
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 95% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
doesnt really have a tight seal
doesnt really have a tight seal. so not thst effective.
also falls off when cycling.
1 września 2026
Odpowiedź od Cambridge Mask Co.
Dear Andrew,
Thank you for taking the time to share your review. We’re sorry to hear that the fit hasn’t been quite right for you. We’d really appreciate the opportunity to help.
Our team has reached out to you by email to discuss this further. Please check your inbox and reply to us so we can look into this and find a suitable solution for you.
Best regards,
Cambridge Mask Co. Team
Love these masks
Love these masks. We have some health issues and feel safer in public using these masks. The designs and colors are an extra bonus..
29 czerwca 2026
Odpowiedź od Cambridge Mask Co.
Hi Iris,
Thank you so much. We’re delighted to hear that our masks help you feel safer when you’re out in public. It’s wonderful to know that you’re also enjoying the variety of designs and colours
We appreciate your support and kind words.
Warm regards,
The Cambridge Mask Team
I Happy Chiropodisten using the valve masks for a…
I have been using the valve masks for a few years now and I love them, the jazzy paterns are great and my lungs definitely benefit from the clever technology. Very happy.
1 września 2026
Odpowiedź od Cambridge Mask Co.
Hi Shauna,
Thank you so much for your review.
We’re thrilled to hear that you’ve been enjoying our valve masks for the past few years. It’s fantastic to know that you love the jazzy patterns too.
We really appreciate your continued support and are so glad to hear you’re happy with your Cambridge Masks.
Best regards,
The Cambridge Mask Team
Still waiting for delivery
Still waiting for delivery. It’s taking a long time. I’ve been sent this review link already so even Cambridge Masks must think I’ve received them by now!
Hopefully they will arrive soon. It’s been a week and they’ve not even shipped out yet.
1 września 2026
Odpowiedź od Cambridge Mask Co.
Dear Tyler,
Thank you for your feedback, and we’re sorry for the concern caused by the delay.
We’ve checked the tracking and can confirm that your parcel was delivered on 9 September. We’ve also reached out to you directly via email with the tracking details.
If you haven’t received the parcel despite the delivery confirmation, please reply to our email, and we’ll be happy to investigate this further with you.
Best wishes,
Cambridge Mask Co. Team
Excellent
Easy to use website
Good communication for the order and delivery
Excellent product of good quality with helpful size guide.
Will definitely use this company again and will recommend to friends
28 sierpnia 2026
Odpowiedź od Cambridge Mask Co.
Hi Peter,
Thank you so much for taking the time to write a review. We’re delighted to hear that you found our website easy to use and that our communication throughout your order and delivery was helpful.
It’s also great to know that you found the product quality and size guide useful. We appreciate your recommendation and look forward to welcoming you back again.
Warm regards,
The Cambridge Mask Team
Odpowiedź od Cambridge Mask Co.
Hi Geoffrey,
Thank you so much. We’re glad to hear that you found the ordering process easy and that you’re happy with the quality, price, and delivery.
We really appreciate you taking the time to share your experience and your support of Cambridge Mask.
Warm regards,
The Cambridge Mask Team
Good quality
Good quality. Easy to select. Quick delivery and previously resolved issue.
Third purchase. All good.
26 sierpnia 2026
Odpowiedź od Cambridge Mask Co.
Hi Vendy,
It’s lovely to hear from you again, and we’re so happy to know that everything has been going well with your third purchase.
We’re especially glad that we were able to resolve your previous issue and that you’ve continued to trust us. Your support really means a lot to our team, and we appreciate you taking the time to share your experience.
Warm regards,
The Cambridge Mask Team
Very friendly and helpful customer…
Very friendly and helpful customer service. The masks are terrific and have proven to be a real benefit with my health conditions. So happy i’ve found this company!
28 lipca 2026
Odpowiedź od Cambridge Mask Co.
Hi Carly,
We’re absolutely delighted to hear that you’ve had such a positive experience with our customer service and that you’re happy with your masks.
It’s especially lovely to know that you’ve found Cambridge Mask and that our masks have been a real benefit for you. Your kind words mean a great deal to our team, and we’re so grateful for your support.
Warm regards,
The Cambridge Mask Team
I ordered 2 masks and they both came in…
I ordered 2 masks and they both came in with issues. The little cords to draw up slack at the bottom of the mask were deteriorated. The company sent two replacements and they also are defective. The company just asked to send more replacements and I just requested a refund. Buyer Beware!
14 sierpnia 2026
Opinia niezależna
Odpowiedź od Cambridge Mask Co.
Dear Ed,
Thank you for taking the time to share your review.
We’re sorry for the experience you’ve had with your masks and the replacement masks.
Your satisfaction is very important to us, and we’re sorry we weren’t able to resolve this in the way you had hoped. As requested, we have now processed a full refund to your original payment method.
We genuinely appreciate your feedback and will ensure your concerns are shared with our team so we can continue working to improve the quality and reliability of our products.
Best regards,
Cambridge Mask Co Team.
Poor quality
I tecieved a replacement mask as the first one was defective and the second one the elastic for the face adjustment came apart as it was all in pieces due to old and deterioration. Can not recommend this company.
27 lipca 2026
Opinia niezależna
Odpowiedź od Cambridge Mask Co.
Dear Kathleen,
We’re very sorry again for the issues you’ve experienced with your masks. We completely understand your concerns, especially after receiving a replacement that developed a similar problem.
A member of our team has replied to your email with alternative replacement options from a different production batch, specifically to help avoid the same issue happening again. We’re currently waiting for your confirmation on which option you’d prefer.
Please check your inbox and reply to our email when you have a moment. We’ll be happy to arrange your preferred replacement and work with you to get this resolved.
Best regards,
Cambridge Mask Co Team
I use Cambridge Masks frequently as…
I use Cambridge Masks frequently as find them high Quality and the service brilliant.
3 sierpnia 2026
Odpowiedź od Cambridge Mask Co.
Hi Judith,
Thank you so much for your lovely review.
We’re really pleased to hear that you continue to enjoy the quality of our masks and have had such a positive experience with our service. Knowing that you regularly choose Cambridge Mask means a lot to us.
Thank you for your continued support. We appreciate it.
Best regards,
The Cambridge Mask Team
Very good customer service
Very good customer service. The quality of the mask is great as well as the packaging. Like how it comes with an additional strap.
31 lipca 2026
Odpowiedź od Cambridge Mask Co.
Hi Zarina,
Thank you for your wonderful review.
We’re so pleased to hear that you’re enjoying the quality of your mask and packaging, and that our customer service has been helpful. It’s great to know the extra strap is a useful addition too!
We appreciate you choosing Cambridge Mask and taking the time to share your experience.
Warm regards,
The Cambridge Mask Team
Odpowiedź od Cambridge Mask Co.
Dear Monika,
Thank you for taking the time to share your review.
We’d like to clarify that our BOGOF Summer Sale is an automatic promotion, meaning customers need to add 2 or more eligible masks to their cart for the discount to apply automatically at checkout.
We’ve also reached out to you by email to discuss your order and the matter further. We hope to get this clarified and resolved for you soon.
Best regards,
Cambridge Mask Co Team
Terrible shipping time for an “express”…
Terrible shipping time (21 days) for an “express” shipping option, and this was the most expensive shipping fee (AED 104) I’ve ever paid, for a package that doesn’t even weigh 100 grams.
28 lipca 2026
Odpowiedź od Cambridge Mask Co.
Dear Saif,
Thank you for taking the time to share your feedback. We're sorry your order has taken longer than expected to arrive.
We've investigated your shipment with our team and expect it to arrive next week. As discussed with you via email, if it hasn't been delivered by August 12th, we'll refund your shipping fee.
We sincerely apologise for the delay and appreciate your patience while we continue to monitor your shipment.
Kind regards,
Cambridge Mask Co Team
Comfortable mask, fitted well.
I used the mask for the first time yesterday whilst playing Petanque as it is so dry and dusty at the moment . The mask is comfortable, fits the face well (L) and I could breath normally and felt safe I wasn't breathing in gritty dust. Worth the money and arrived within a week.
28 lipca 2026
These are quality masks
These are quality masks l will be buying more. Normally l buy xxl masks, l purchased xl and they cover my face perfectly. The ear straps are a little long but is fine as l will use the headstrap. First ever comfortable musk l have found. I wear daily at work. It took 20 days to arrive to Australia.
2 lipca 2026
Cambridge Masks are the gold standard…
Cambridge Masks are the gold standard of vented masks - both these and their non-vented ones have protected both us and our immuno-compromised family members for many years now.
2 lipca 2026
Every order I placed has arrived and…
Every order I placed has arrived and was the exact thing I ordered. The quality of the masks is excellent and they really help with the pollution when out and about in town.
1 lipca 2026
Very expensive delivery cost for a very…
Very expensive delivery cost for a very light product. Also, I dont know why when we increase from 4 mask to 5, we have to pay over 20 dollars more!
2 lipca 2026
Odpowiedź od Cambridge Mask Co.
Hi Shirin,
Thank you for taking the time to share your feedback, and we're sorry for the confusion regarding your shipping information.
We've since confirmed by email that your order was dispatched via express shipping, with an estimated delivery time of 14–21 working days (subject to customs), and we've provided your tracking details.
Our shipping costs are calculated based on the destination, shipping method, and parcel size/weight, which is why the cost can increase when additional items are added.
We appreciate your feedback and hope your order reaches you very soon. If you have any further questions, we're always happy to help.
Best regards,
Cambridge Mask Co Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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