CooeeRecenzje 

63
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Cooee has been fantastic. I’m an Australian living in the US and needed to keep two Australian phone numbers active while overseas. This app made it super simple and such a cheaper way to do it. The s... Zobacz więcej

Oceniono na 5 z 5

Very easy to set up and get the number available on my phone. All OTPs and any other messages came through as needed when I was in Sydney. Great UI and easy to navigate. Have recommended to a fe... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We ported 4 Australian mobile numbers to Cooee for a 4 month trip. Paired with a data only e sim from Holafly we avoided huge roaming fees and got all the text and calls from various banking apps... Zobacz więcej

Oceniono na 5 z 5

I’ve been living in Singapore and using Cooee for a virtual Australian phone number, and it has worked like a charm. The setup was easy, call quality was reliable, and it made staying connected wi... Zobacz więcej

Informacje dotyczące firmy

  1. Firma telefoniczna
  2. Dostawca oprogramowania

Napisane przez firmę

Provides anyone in the world with a virtual Australia SIM card via the Cooee mobile app. Make and receive calls. Send and receive SMS. Never need a physical card again. Stop paying too much. No fixed contracts. Cancel whenever you need.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

63 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(63)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 30

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Cooee has been fantastic

Cooee has been fantastic. I’m an Australian living in the US and needed to keep two Australian phone numbers active while overseas. This app made it super simple and such a cheaper way to do it. The support team felt like I was talking to a friend, not a call centre. Everything just works perfectly. Highly recommend if you’re living overseas and want to stay connected back home.

4 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Very easy to set up and get the number…

Very easy to set up and get the number available on my phone. All OTPs and any other messages came through as needed when I was in Sydney.

Great UI and easy to navigate. Have recommended to a few friends moving to a couple of different countries.

I needed some details and when I messaged customer support in the chat bot they were very fast at replying and giving me the information I needed.

14 maja 2026
Opinia niezależna
Logo Cooee

Odpowiedź od Cooee

Thanks Chris - glad we made your journey that little bit easier. All the best in Sydney!

Oceniono na 5 z 5

Happy with quality support...

I have signed up for Coolee just under a month ago and have experienced few issues with getting my service going, mainly due to my inexperience with this type of service.
Cooler has, thus far, proven to be highly responsive and prompt in all their engagements. Their assistance is supportive and available till dull resolution.
Highly recommend their services.

2 maja 2026
Opinia niezależna
Logo Cooee

Odpowiedź od Cooee

Thanks Arthur - our team were stoked when they read this!

Oceniono na 5 z 5

Can't fault the customer service

At this stage l can't rate the service as l am in the process of signing up. I just want potential customers to know that despite the website offering monthly plans you can't get this rate unless you take the yearly option. If you want monthly the $10 lite plan (which is what l was after, just to keep my old number)the cost goes to $45 per month. A 350% increase which is a bit steep l feel. Obviously they want yearly paying customers. So far l can't fault the customer service feedback, its been excellent. I just think they should be more upfront regarding their pricing models. This is an edit to the above. whilst l still think the pricing on the monthly plans is not clear enough l have signed up for the anuual subscription, l can't fault the on boarding procedure and service so far. I have changed my rating from 2 stars (based purely on the pricing structure) to 5 stars now based on the over all experience.

15 kwietnia 2026
Opinia niezależna
Logo Cooee

Odpowiedź od Cooee

Thanks Glen for giving us a chance. We will take your feedback on board to try and make things clearer.

Oceniono na 4 z 5

Had an issue initially but they were able to fix it

The app does not tell you beforehand that, after you have paid, you need to validate your identity before the phone number can be activated. And when I tried to upload my passport, it brought me to a blank black screen with no options to interact with. I then contacted support, and basically got a reply that reads "all passports should work; I don't know why it's not working for you." Then started recommending basic yet pointless suggestions like uninstalling and reinstalling the app or waiting 24 hours. To date, I am unable to use the service that I have paid 120 AUD for.

RE: As mentioned by Cooee's reply, there was an issue with their 3rd party verification partner, which blocked Chinese passports. Cooee were able to manually approve my application, and the app works as intended now. So the initial experience was bad, but they were able to fix the issue for me within 2 days, so I am satisfied now.

31 marca 2026
Opinia niezależna
Logo Cooee

Odpowiedź od Cooee

Hi Guannan, thank you for sharing your experience, and I’m very sorry for the frustration and inconvenience this has caused you. To clarify, the Australian Government needs us to conduct ID check and we try to make it clear on the website. To your next point, unfortunately, this was an anomaly which we weren’t aware of, where China Passports were not accepted by our ID verification provider in the US (who changed their policy without notifying us). I believe our team were able to manually approve it the following day and you should be up and running now. Thank you for your patience, we will use this as a training opportunity for our support team to help them pinpoint these types of issues faster.

Oceniono na 5 z 5

Cooee has been a game changer for us

Cooee has been a game changer for us. We live in Bali but also need to keep our Australian phone number for bank access.
Cooee is easy to set up, affordable and very convenient. Highly recommend.
Thank you Cooee x

11 marca 2026
Opinia niezależna
Logo Cooee

Odpowiedź od Cooee

Thanks Cate - glad we have helped another Australian to stay connected while on the beach!

Oceniono na 5 z 5

Very satisfied customer

I'm over in France and was looking for a way to be able to make and recieve calls on my Aussie number and for a decent price. Cooee ticked all the boxes. The service is working perfectly and I got it at a great price. The team is very responsive with any questions you may have too. All in all, I'm stoked I found them!

22 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Highly recommend!

I’ve been living in Singapore and using Cooee for a virtual Australian phone number, and it has worked like a charm.
The setup was easy, call quality was reliable, and it made staying connected with Australia completely hassle-free.
A great solution if you need an Aussie number while overseas. 👍 Highly recommend their service!
Oh and did I mention the charges are easy on the pocket too??

6 września 2025
Opinia niezależna
Oceniono na 5 z 5

Highly Recommended

The app does exactly what it says on the tin, which has been a life saver for accessing the banking system in Australia, with it's very limited options for 2FA.
The roadmap for development, and frequent updates give confidence in the long term future of the product, and customer support has been outstanding.

29 grudnia 2025
Opinia niezależna
Oceniono na 3 z 5

Neutral review as I haven’t managed to…

Neutral review as I haven’t managed to use it yet- I want to buy a number for Australia, but it says this is temporarily unavailable. Guidance is to create an account and contact support to ask for a number, but I did that and you can’t create a ticket for support unless you have a number.. seems an odd catch 22. Hoping an Australia number comes available again soon so I can actually use it

30 grudnia 2025
Opinia niezależna
Logo Cooee

Odpowiedź od Cooee

Hi Sam - Numbers are back up for you to purchase on the website. Let us know if you have any questions.

Oceniono na 5 z 5

Perfect 2FA solution for expats and travellers

I'm an expat and only spend little time in Australia, but I still need an AU phone number. I've been with Cooee for more than a year now and it's not missed a beat. I receive the occasional call from old friends who don't know my new number and it helps me deal with my Australian admin.

14 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Handy app for overseas travel, great customer service

I used Cooee while I was overseas. Was incredibly handy having my Australian phone number to receive verification texts, as well as calls and messages. Calls weren’t quite as reliable (seems to require very good internet connection) but wasn’t what I needed it for anyway. The couple of issues I had along the way were resolved by really good/quick customer service. And it was super easy to port out my number again to an Australian telecom provider when I came back. The app was also upgraded while I was using it, so I imagine it’ll only get better with time.

9 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

I'm so happy I found Cooee

I'm so happy I found Cooee! As an Aussie living overseas, I really needed to keep my Australian number active mainly for all those OTP codes from my bank, MyGov, and other important accounts back home. Cooee has been perfect for this - all my verification texts come through instantly no matter where I am in the world, so I can actually access my accounts without any drama. The app is super easy to use and reliable, and it's such a relief not having to stress about being locked out of essential services. The pricing is reasonable also. If you're heading overseas and need to keep your Aussie number working for banking and verification codes, I'd definitely recommend giving Cooee a go!

8 października 2025
Opinia niezależna
Oceniono na 5 z 5

Super Reliable and Incredibly Easy…

Super Reliable and Incredibly Easy Setup! I honestly can't recommend Callcooee enough, especially for anyone living or traveling outside of Australia who needs to keep access to their Aussie mobile number. The two things that impressed me the most were the super reliable performance and the incredibly easy setup. I was worried about the hassle of registering online , but the sign-up process was really quick and I had my Australian mobile number working on the app within 5 minutes, all while at an overseas airport. The reliability has been flawless for receiving important SMS messages—like those codes for banking and government services. It gives me total peace of mind knowing I won't get locked out of my Australian accounts. I actually moved back to Australia in October and decided to keep my Cooee Account with a second number for my business - now that they have voicemail it’s really solid. Highly recommend!

1 listopada 2025
Opinia niezależna
Oceniono na 3 z 5

I can't make an International call

I can't make an International call. Is it just me, or have you not started this yet. I have updated my app.
I also tried to email you and it was returned.
I cannot find a way to contact you within the app.

7 listopada 2025
Opinia niezależna
Logo Cooee

Odpowiedź od Cooee

Hi Sharon. The Cooee App allows you to call your home country from anywhere via the internet. International Calling is actually a new feature coming soon, but right now you use Cooee to call home.

You can raise a support request under Settings, FAQ and Support, if you have any further questions. Hope this helps and sorry for the confusion.

Oceniono na 5 z 5

Useful service when overseas

This is a useful service for those travelling overseas for lengthy periods. Any issues are promptly dealt with by customer support which is important particularly when away from home. The sign on process is simple and straight forward. Worth a try.

27 października 2025
Opinia niezależna
Logo Cooee

Odpowiedź od Cooee

Thanks Rohan - glad the service was helpful and will definitely let the Customer Service Team to keep up the good work!!

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