Great old school firm, placed an order for two large double glazed panels to replace my old ones in my patio doors, I needed some advice on size and bar space and spoke to Joel great guy and really h... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Although the delivery day had been postponed our glass arrived while we were away We talked to the driver via 'ring' and he was superb. He offloaded the glass and put it safely round the back of the h... Zobacz więcej
I would give 5 stars if it was clearly communicated every single piece comes engraved with a company stamp with phone numbers etc. Why do I need to see that nuisance? This may be ok in communal build... Zobacz więcej
Reakcja na opinię
Spoke to Ryan via the online chat option initially. He was very helpful and gave me a deal on the glass I required (3 x bespoke 6mm toughened glass panels to cover new kitchen worktops). Ordered them... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sprzedawca szkła
- Instalator okien z podwójnym szkłem
- Sklep ze szkłem i lustrami
- Producent szkła
- Sklep ze szkłem
- Szklarz
Napisane przez firmę
UK's Premium supplier of Toughened Glass, Laminated Glass, Printed Glass & Low Iron Glass for Balustrades, Splashbacks, Shop Facades, Structural Glass
Dane kontaktowe
Unit 3 Aria Park, Sherwood Avenue, NG18 4ZE, Mansfield, Zjednoczone Królestwo
- 0333 577 3578
- sales@buyglass.co
- buyglass.co
Odpowiada na 28% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Beware of this company
Beware of this company!
I placed my order in Feb 2026, most of the order was fulfilled, accept one sheet of glass missing, promised they would get it out to me asap.
Iv chased this for MONTHS!
Constantly promise to call/ email me with updates, never do!
Iv been waiting months, and still nothing, can’t get hold of them, can only assume they’ve turned their phone off. Even tried pleading with the director, Leon, he doesn’t give a toss. And what’s even more annoying is every time I try to chase it up, Iv got to listen to their answering machine telling me they aim to provide the best possible service! Joke!
Iv had to now purchase the glass elsewhere! I will be taking them to trading standards if they don’t refund me.
Where is my product?! Why aren't you answering my calls?
A month ago, I placed my order for a table glass and I still haven’t received it. 2 week s ago I called twice and I was told someone will call me back with an update; no one did. Since last week they are not answering the calls anymore, making me worried that they no longer exist! Luckily I paid by Credit card and now I am thinking of raising a dispute. Are they Cowboys??!
Avoid
Avoid, avoid, avoid... this company just lie, don't answer their phones and don't offer any updates in delivery dates.
Also when things are missing they don't supply or resolve.
I highly expect they will reply to this with a smart mouthed comment and justify their lack of support or communication... just like all their other negative reviews.
Don't be fooled by them like others and have been.
Ordered glass for my pond on 17/03/26…
Ordered glass for my pond on 17/03/26 promised on phone I would have it the following week, still waiting, no replies to emails, no promised return phone calls, excuse after excuse, welfare issue now for my fish as in temp pond have already lost 2, awful customer service, I never complain about businesses but this one has been the worse I have ever dealt with
4 weeks still not delivered!
I placed an order for piece of glass of 26th Feb 2026 and on 6th March I asked them to change thickness from 10mm to 6mm which wasn't a problem as it wasn't in production and have been promised delivery numerous times and still not arrived. Very hard to get any contact with the company and last Friday was finally told it will be delivered this Monday or latest Tuesday (yesterday 31st March. My wife called them yesterday and I have emailed again today a no response.
Wrong size glass sent to me
Wrong size glass sent to me, after emailing and ringing them 3 times. No contact or email back.
Unprofessional cowboys!

Odpowiedź od BuyGlass.Co
Still waiting for the delivery and not…
Still waiting for the delivery and not heard anything past the original order placed 2 weeks ago. I have called but was told it would be with me on Tuesday. Nothing arrived. I called ok Tuesday to be told someone would call me back. Its now Thursday and still waiting? Not sure what is going on but hoping my order will arrive soon.

Odpowiedź od BuyGlass.Co
Highly recommended
Highly recommended - provided the glass panel I needed exactly as per the drawing, and shipped it very well packed.
Great old school firm
Great old school firm, placed an order for two large double glazed panels to replace my old ones in my patio doors, I needed some advice on size and bar space and spoke to Joel great guy and really helpful and didn’t make me feel like an idiot, glazing turned up in about three weeks from order in perfect condition and fitted straight in and has transformed my doors and all
For a really competitive price, thanks guys especially Joel.
Quality
Very helpful and honest when we were told our glass was delayed due to quality control. Atleast it was checked!
Not good enough
Lorry turned up with no warning of delivery.
Glass wrong size and thickness.
Awaiting response from BuyGlass.

Odpowiedź od BuyGlass.Co
Good quality all round
The order was delivered promptly. The size of the glass was perfect and the packaging of the glass for its delivery was extraordinarily good - I cannot imagine how anything could get broken. The glass itself seems to be of good quality and i would use tgis company again rř
I'm pleased with the glass itself
I'm pleased with the glass itself, though I didn't hear back from Ryan after buying it. Initially, the service was excellent before payment, but not so much afterward. Good customer service makes all the difference.
Star delivery man!!
Although the delivery day had been postponed our glass arrived while we were away We talked to the driver via 'ring' and he was superb. He offloaded the glass and put it safely round the back of the house, He took a lot of trouble to protect it and it was waiting when we got home. We are very pleased with our new table top and the driver deserves a bonus.
I received precisely what I wanted and…
I received precisely what I wanted and even sooner than expected, so I'm thoroughly satisfied.
Ordering is a breeze
Ordering is a breeze, and the personal connections are excellent.
Excellent Product & Service
Needed a last minute piece of glass for a shower screen in a flat we were moving into and the guys and BuyGlass went above and beyond to get it sorted for me.
Their customer services were excellent, the product arrived when they said it would and is exactly what I need. Much appreciated.
competitive pricing
competitive pricing, accurate information regarding timelines and very thorough packing for shipping
I would highly recommend Buyglass
I would highly recommend Buyglass , Ryan is absolutely excellent. First class communication all the way through our purchase of toughened safety glass for our dining table. The glass was delivered very well packed and in perfect condition. Thankyou so much 👍
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







