Repeated Unwanted Emails After Asking to Be Removed
I would not recommend BuyersConnect.ai based on my experience with their email practices.
I have repeatedly asked to be removed from their email list, but the emails continue anyway. It is not just an occasional message either. I have received multiple emails a day, even after trying to unsubscribe and block them.
What makes it worse is that when I block one email address, the messages seem to come back from different email addresses. That makes it feel like they are intentionally avoiding blocks instead of respecting a simple removal request.
For any business, respecting unsubscribe requests and basic email boundaries should be the bare minimum. BuyersConnect.ai has failed at that in my experience. Constant unwanted emails after repeated removal requests is frustrating, unprofessional, and a major red flag.
Until they fix how they handle unsubscribe requests and stop contacting people who clearly asked to be removed, I would avoid engaging with them.
Odpowiedź od Buyersconnect
Thank you Peter Dixon for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating it is to continue receiving emails after requesting to be removed.
We take unsubscribe requests seriously, and after reviewing your feedback, we have confirmed that your email address has been removed from our mailing list. We have also added a clear unsubscribe link to our email communications to make opting out simple and immediate.
We apologize for the inconvenience you experienced. The multiple email addresses you referenced were part of our outreach system and were never intended to circumvent your unsubscribe request. We've since reviewed our processes to help ensure unsubscribe requests are honored promptly across all sending accounts.
We appreciate you bringing this to our attention. Feedback like yours helps us improve, and we are committed to providing a better experience moving forward.
Thank you,
Greg G.
Co-Founder / Owner
BuyersConnect.ai