from start to finish a great company and even better product. great customer service and advice before ordering and then good support till the box was shipped! product speaks for it self and gives u a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
First of all the communication with the representative was quick and they were able to resolve any pre-order questions. Upon arrival and inspection, the box is crafted with high end details with an u... Zobacz więcej
This is exactly what you want to fly with your bike. So simple, durable, airline baggage folks loved that it was a shape they could work with, rolls so easily, minimal disassembly of your bike, 10/1... Zobacz więcej
Simply the best bike box I’ve ever had and I’ve had them all and watched them break. The Buxumbix has been more times around he world than any of the others and still looks great. If I ever need anot... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Life is too short to be fretting about broken bikes. Buxumbox produces a range of premium bike boxes, designed and engineered to be on a par with the quality of the cargo entrusted to them. We’re here to protect your investment – one not just measured in ounces of carbon fibre or titanium but also in the of hundreds of training hours that are part of any event. And travelling with a bike should not involve hours with packing tape, foam padding and polite notes to airport security staff. Packing a bike should be quick, easy, repeatable and secure. These boxes don’t only perform – they look the part too. Sure, form follows function but form matters! We’re passionate about this – our experience with the sport, engineering and travel provides the insight into the exacting requirements of travelling cyclists. Proudly made in the UK from 100% recyclable aluminium. Conceived to last a cycling lifetime, adaptable to changes in bicycle design and fully supportive of the Right to Repair.
Dane kontaktowe
Unit 6D Cranmere Road, EX20 1UE, Okehampton, Zjednoczone Królestwo
- +44 7340 432 946
- info@buxumbox.com
- buxumbox.com
4,6
Doskonała
64 recenzji
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Odpowiada na 100% z negatywnych recenzji
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Inni użytkownicy przeglądali również
I asked to cancel the order and the…
I asked to cancel the order and the supplier refused to do so, even though it is in their refund policy.
Wheels don’t work very well only turns on one side the box. Also very loud while moving, if you don’t want to draw attention and also want the possibility of fitting into most vehicles, don’t recommend. Also the wheel storage is an afterthought, simply held by velcros.
13 stycznia 2026
Odpowiedź od Buxumbox Bike Boxes
Hello Efrain. It’s disappointing you felt the need to leave a one-star review, especially after the communications exchanged via email and WhatsApp prior to this. For clarity, here are the points you mention addressed directly.
On the cancellation: our refund policy covers returns of unused boxes, and we remain happy to honour that. We also have a limited lifetime warranty on all our boxes. The reason we encouraged you not to cancel was that the issue - in this case reduced handlebar rotation - occurred after your bike was serviced subsequent to purchase of your box. Prior to ordering, you confirmed your bars rotated the full 101 degrees required for our Ventoux bike box. The reduction in rotation and the subsequent issues with you fitting your bike into the box were caused by the shortened brake brake hoses fitted by your local bike shop during that service, and not a fault or issue with the box. The box order itself was correctly specified for your bike. With no error in the box order, construction, or delivery, and a straightforward fix available to you via your bike shop who incorrectly fitted your hoses, a refund was not something we were able to offer at that point. As discussed at the time, the brake hose error by your bike shop is potentially dangerous for you - any strain on these hoses could weaken them and lead to catastrophic failure.
On the box wheels: one set castors freely and one set is fixed. This is an intentional design that gives you easy manoeuvrability while maintaining directional control. As described in our packing videos, the box needs to be pulled from the end with the casting wheels.
On vehicle fitment: the Ventoux box you ordered fits comfortably in all wagons, SUVs, and larger hatchbacks. We have a blog post on our website outlining fitment in cars, and examples of people with boxes in their cars on Instagram.
On wheel bags: the velcro closures are on the wheel bags themselves, for wrapping around the wheel. Inside the box, the wheels are held securely in place by velcro tethers that attach to the base of the box. As with all bikes boxes, there will be some movement, but certainly nothing deleterious. We're always happy to walk customers through the packing process. Please do get in touch at info@buxumbox.com and we’ll provide further help on packing.
Absolute perfect product!
Absolute perfect product!
100% thrust to travel with this case!
Shipping was fast and without a problem.
17 grudnia 2025
Clear and fast communication from Ed
Clear and fast communication from Ed. Helped me choose the correct box dimensions for my custom Ventoux and so far the box is holding up well from a recent transportation .
11 marca 2026
Opinia niezależna
Great Box
Great box, been on two trips so far. Eight different planes and my bike doesn't have a mark on it.
TSA said this is the easiest box to open up and look inside.
10 grudnia 2025
Love my Ventoux
Love my Ventoux. US airlines are notoriously rough on luggage. On a tecent trip, the box was a little beaten up, but my expensive bike was safe and sound. I also got a lot of compliments from other cyclists who were traveling!
15 grudnia 2025
Very satisfied Buxumbox new owner
Firstly, I was a bit confused about the many configuration options. Later, I tried to contact sales support, and thanks to their prompt response and friendly approach, everything was clarified very quickly. I am very satisfied Buxumbox owner now. Don't hesitate to ask which box is the best for you. It definitely helped me to find the best one.
26 listopada 2025
Great product with great support…
Great product with great support throughout the whole buying experience. Would highly recommend a Buxum Box to anyone wanting to protect their bike whilst traveling.
29 listopada 2025
Awesome communication and quality
Awesome communication and quality. Really impressed after first travel experience with my new bike box and impressed how swiftly it was shipped to Canada. Looking forward to my next trip!
26 listopada 2025
Extremely Late Shipping – Missed My Trip
I ordered a bike box well in advance to make sure it would arrive on time for my trip. Unfortunately, the item was shipped extremely late and only dispatched at very short notice.
As a result, it did not arrive in time, and I was unable to take my bike with me as planned. This caused significant inconvenience and completely disrupted my travel plans.
Very disappointing experience, especially considering the importance of timely delivery for travel-related equipment.
I hope the company improves their logistics and communication in the future.
25 listopada 2025
Odpowiedź od Buxumbox Bike Boxes
Hi Chris. We understand the frustration caused by a box not arriving in time for a trip. Our records show that for your travel date of 2nd January, we dispatched your order on 19th December, which should have been ample time for you to receive the box.
Our policy is to only accept orders when we are certain the delivery can be made before the travel date stated at the time of booking. To ensure full visibility, we provide FedEx tracking details as soon as a booking is made, and FedEx also sends direct updates to keep customers informed of progress. Given the lead time provided here, we would like to look into the specifics of what happened once the box was with the courier.
Please contact us via the Buxumbox website so we can investigate this further. Thank you.
Great delivery speed and awesome product
14 listopada 2025
High quality product
High quality product - that gives me confidence to travel with my bike. Very good communication 👍
20 listopada 2025
Great service and product
Had box ready in 2 days and great responsive service.
Fantastic product.
15 listopada 2025
Great customer service
Great customer service, awesome box
The Buxom crew is super responsive. I appreciate the clear communication and helpful guidance. The box itself is awesome. I've yet to travel, but am confident the Buxombox will provide a unique level of protection.
25 października 2025
From product to customer service ..
From product to customer service ... just perfect
30 października 2025
Great company to work with
Great company to work with. Box is built very well. Great design and engineering. The best protection a bike can get.
27 października 2025
Rimowa of Bike Boxes
The product is insane, quality and detail spot on,it's like a Rimowa for my bicycle! I love it, and dealing with the team was easy and smooth.
22 października 2025
The box is amazing
The box is amazing, yes it’s quite big but I don’t need to do anything to my bike but take the wheels off and lower the seat. Service was great, arrived in just 10 days after I ordered it.
11 października 2025
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