Burgerking Recenzje 

The customer service is always excellent and professional. The morning staff recognizes my voice and immediately prepare my order in a timely manner. They greet me with a smile and always Thank me for coming. This is the Holcomb location near Grocers Supply and hywy288.

The team was very attentive and accurate at Burger King on Service Rd.”. I was asked my name. I’ve never been asked my name. I got my order quickly and hot!! I will be back.

OMG..... The BK Big Fish is NOTHING but a name. Although I love a good fresh Whopper hot off the broiler, I've been trying to get away from red meat. I decided to go to seafood only and ordered a fish sandwich. Biggest mistake. That thing is less than 1/4 inch thick and as small as a Krystal sandwich. PLEASE go back to the Whaler! (Telling my age) I won't be going back for anything until a change is made. That thing didn't even have lettuce on it! 😡

Burger King at 1611 Main Street in Niagara Falls, New York is awful. Made my burger wrong 3 times in a row, kept putting pickles on it when I specifically said "no pickles," an employee told me I should check the burger for accuracy before biting into it, they are incompetent, dumb and rude saying ridiculous things. The manager is especially stupid in my opinion. Avoid this place. Corporate office in Miami should shut this franchise down and/or replace the owner because it is an embarrassment to the county, city, customers and the fine Burger King name.

Ordered Breakfast and everything was lukewarm and the croissant with sausage Edd cheese looked like it was thrown together by a 6 year old.

Quite literally, how the hell are you still in business here in gloucester , virginia...... I cannot see how this store can even pay the electric bill , let alone the taxes with the money they generate or lock of....

I didn't recieve my correct order. On 6/27/26 I ordered the family meal which consisted of 3 whoppers, 2 fries, 1 onion rings and 1 chicken tenders. I recieved a cheese burger and a fry. I spent $40.79 I explained to the driver it wasn't my order. He stated that's all they gave him. I contacted customer support on 6/28/26 because they closed at 9pm. I went back and forth with customer service via Emails all day. All throughout the Emails I was treated like I didn't something wrong. Finally I had to call them on 6/29/26 just to be told they can only refund me part of my money. The person on the phone stated that's BK policy is only a partial payment can paid. Apparently if BK screw up your order it's the customer's fault. The fact the person on the phone felt like he did me a favor by offering me a partial payment is insane to me. NEVER ORDER FROM THE BK APP. USE DOORDASH, GRUBHUB ETC.....or go pick it up yourself. THERE CUSTOMER SERVICE SUCKS!!!!!!

I am writing to express my frustration with how a recent refund was handled. I ordered a bundle deal through the online Burger King website, which was delivered by DoorDash. The order arrived missing two Cheese Whoppers and a large fountain drink. DoorDash support attempted to contact the restaurant for a redelivery, but Burger King did not answer, so I requested a refund. I received an email from Burger King support offering a $10 coupon specifically for my "inconvenience," which I accepted. However, support later used this acceptance to claim the $10 covered the cost of the missing food, denying me a proper refund. It took five days of disputing this misleading tactic before I finally received a partial cash refund to my payment card. To make matters worse, the promised $10 inconvenience coupon, they sent me a the coupon but used it as partial payment for the missing food instead of giving me a cash refund. The coupon was never actually sent for my 'inconvenience' like they claimed it was a trick to avoid paying me back in cash. It took 5 days of fighting to get my actual money refunded to my card, and I still never received anything for the terrible trouble they caused.

Burger King sucks now my children have nothing to eat because of y’all foolishness and my hasn’t Came back that was my last to feed my minor children i am a disappointment customer dissatisfied and highly upset Will not give coupons to cover whole order so that means have to spend more money just to eat something already paid for I thought the goal of customer service was to have satisfied customers but instead your company is dissatisfying..Angry customer service

Do not get the bacon egg and cheese on a croissant at burger king old forge, they barley cook the dang bacon, but everything else on it is good though so that's why im giving it 3 stars

The Burger King in alberdeen Washington is the worst on the planet. There's never been one time where I've waited less than 25 minutes to 30 minutes, even. And the drive through, it's b s third, corporate needs to do something about this s***

This Burger king at Avon Park has had its ups and downs but they have been working hard in turning it around ! It’s a shame that in the area we have people that just want to get free stuff but does not realize how that impacts the restaurant! Keep going BK I see the change!

How can you make the best better? I don't like the new Whopper. I don't like the sesame seeds on the buns. I also did buy the plain cheese burgers, then smother with green chili. Can no longer do this with seeds! What are you doing? What-A-Burger is miles away from my home; however, next to the Whopper that is my best burger. Good luck to you. Count me out.

I placed my order using my mobile app. When I arrived at the store I was told that door dash picked it up so I would need to contact them to get my food. I reminded them that I used Burger King app not door dash. Nothing we can do. So I left without my food. Deleted the app. Done. I did get a refund but you can't fix Stupid. The Damage was done. Store employees should have fixed that on the spot. But Instead sent me on my way with no food.

I used to be a loyal customer many years ago. I have been in several of their restaurants and have seen their slow decline. Pitiful employees and poor managers most of all. Their restaurants were filthy and the food was just thrown together very sloppily with wilted ingredients. Unless you replace most managers with ones that care and employees that are proud of what they are doing and value their customers above all it doesn't matter how much they change the menu they will disappear in the wind. Most fast food places have the same exact problems but Burger King is surely leading the pack.

Placed our at the Washington Pennsylvania location 20 minutes before we got it 15 minutes into it she told the staff that she didn't have our order. A friend of mine comes in with his grandchildren he goes up to the window to place an order they're not taking orders they're too backed up now come on what fast food restaurant operates like this terrible terrible quality food was terrible total chaos behind the counter I don't know if anybody's actually running this place or if they're just running it theirself but they're running it into the ground whoever it is

BK apparently does not care about customer complaints. On April 8th, I placed a take out order inside the Burger King in Concord, NC (Store #5803). It was no more busier than usual and I observed customers who ordered after me, receive their order, I waited 45 minutes because my wife really wanted BK but enough was enough and I requested a refund. The manager came from out back, seeming more happy to give me my money back than to see why it took that long. I went home and went to the website on the receipt and left a complaint, requesting contact. No response from them. I wanted 5 days then went to their website address and complained there. No response. I then went to their Facebook page and complained on the Message link. Still ignored so I am calling it quits to patronizing Burger King!

If I could give a negative rating, I would. First, it’s important to note that we do not eat pork or beef. Today, April 30, 2026, we ordered two crispy chicken sandwiches and eight jalapeño cheddar bites via DoorDash. After the second bite of the jalapeño bite, something felt off. We opened one up and found meat inside—likely pork.

We immediately called the restaurant, and the store manager, without any apology, said the jalapeño cheddar bites were discontinued and they had replaced them with bacon bites. There was no note on the packaging, no communication at all. Instead, she rudely claimed she informed the Dasher, but since the Dasher only spoke Spanish, they sent it anyway.

We’re honestly still in shock.

Already pissed off that Burger King continues to offer PayPal as a payment option, but it never works, but making an offer that shows as valid in its app's shopping cart only to have it withdrawn before payment is totally unacceptable! Not returning soon.

I love burger king sandwichs But I've notice that depending on location like palm springs the haitian working at the facilities do not PUT the ingredients like tomatoes,pickles etc and when you ask for condiments its like with a face so its like Burger king doesn't supply them with enough But when I walk in to the congress ave in FL 33461 and didn't have a problem giving their Haitian customers and also speaking and laughing when they needed something to me is Disrespectful want to learn their language to respond back also when you ask for more tomatoes and pickles they give the bottom and the skimmish thin tomatoes and pickles not GOOD please fix this TY