Great experience. I bought 2 Jellycats - one was hard to find and had come back in stock for a few boutique shops and the other was reduced and I had wanted it for a while. Shipping was quick - I orde... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I love this shop . Every time I need a gift for a friend this is my go to place as I prefer to support independent businesses and the high street. On Sunday I purchased a beautiful candle that smells... Zobacz więcej
All items dispatched quickly, all arrived well packed up to protect them, with jewellery and jellycat items also wrapped very prettily in tissue paper. No complaints. Prices good/comparable to other o... Zobacz więcej
I have written a couple times and already a week gone by without response. Photo of delivery is for another address and still no answer where my order is I can now confirm everything has been full... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Bunka is an independent lifestyle store in south London on a mission to bring you the very best in design-led fashion, homewares and gifts for women, men, babies and kids.
Dane kontaktowe
184 High Street, BR3 1EN, London, Zjednoczone Królestwo
- 020 865 85464
- info@bunka.co.uk
- bunka.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
ordered online
ordered online. it was shipped late and missed my daughter’s birthday. One item is missing due to out of stock, emailed the shop twice regarding the refund, no response in the last three days. Not good service !
Above and beyond
Had to write a review after shopping with Bunka for the first time since so much care and attention was given to my order. Items individually wrapped with cute stickers and well packaged with fragile labelling. This company go above the norm, and it made my post fun to open. Thanks for the good shopping experience and prompt shipping
Love bunka my bank balance doesn’t 😂…
Love bunka my bank balance doesn’t 😂 staff are always lovely and friendly. I think you should do a Loyalty card say you spend so much you get stamp and after 5/6 stamps you get £5 off you next Purchase
Reliable Jellycat retailer
Purchased a Jelly Cat from bunka online. Quickly dispatched and arrived within timeframe.
Speedy delivery and product exactly as…
Speedy delivery and product exactly as described. Nicely wrapped too😀
Thank you Beckenham Bunka
Thank you Beckenham Bunka - massive super shoutout for Kelly! I have been trying to source a highly-sought after product for my daughter and went to Beckenham Bunka last week, but didn't have any luck. Kelly very kindly took my details - making no promises! - saying she would keep an eye out during the upcoming deliveries. She called me this morning to say she had the product and would hold it for me! Thank you so much! We've been shopping in Bunka for a while now and the staff have always been helpful/let us browse for as long as we want to, but the customer service received on this occasion was exceptional. Thank you, thank you, thank you.
Lack of customer service now all rectified
I have written a couple times and already a week gone by without response. Photo of delivery is for another address and still no answer where my order is
I can now confirm everything has been fully rectified thank you to kelli so if you have issues please speak to them - a big thank you to kelli for sorting this for me
good delivery time and efficient
good delivery time and they were able to correct a mistake I made very quickly
Easy ordering, prompt shipping, good communication
Easy ordering, prompt shipping, was looking for something specific they had in stock so all very positive!
DAMAGED JELLYCAT - IGNORED EMAILS
Sent a Jellycat in a bag and tag arrived bent. Emailed Bunka who have just IGNORED all correspondence.
Great service just before Christmas-…
Ordered the week before Christmas- still a great selection of Jellycats in stock. Delivery was very fast and it arrived in great time. Thanks for such wonderful service.
Nice item, frustrating communication.
A nice item that was ordered online, but a lack of clarity when attempting store collection. Multiple emails went unanswered by the Forest Hill branch when asking for location of my item.
All round good experience.
Bought at a competitive price, reasonable postage and arrived quickly.
Lovely little cat salt & pepper…
Lovely little cat salt & pepper shakers. Delivered quickly with good communication 🙂
Quick and reliable thank you
Quick and reliable thank you. I had been looking for that Jellycat bashful tiger everywhere!
Amazing!!
First time ordering with them. Such a lovely experience. Their customer service team through emails are amazing, quick and friendly replies. Would definitely order again!
Doświadczenie Trustpilot
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