Always buy from bullion giant , although shipping times are quite long their prices are realy good and they contact you via WhatsApp and email regarding any issues or delays. Their customer service... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have ordered from this company 10 times. Easy to use website with competitive prices. Orders have always been delivered within 2 days, well packaged, signed for, before 1pm delivery. I have only ha... Zobacz więcej
I've been buying bullion for 12 years now but only just come across this website. I placed a small order just to test the water. I received excellent communication, fast delivery and I was very happy... Zobacz więcej
Genuine PAMP gold bar delivered promptly. Ordered on Monday night -> Delivered on Wednesday. Additionally, it's priced slightly lower than what you might find with others. Great service. Will buy agai... Zobacz więcej
Informacje dotyczące firmy
O BullionGiant.com
Napisane przez firmę
BullionGiant.com specialise in providing Gold Bars from the top brands at the very best prices in the UK.
We are based in Central Manchester. BullionGiant.com only sell Pure Gold, no other metals or jewellery, which means we can pass on massive savings to you.
We sell all the Top Brands: Umicore, Heraeus, Metalor, PAMP, Valcambi and The Royal Mint.
All our gold bars are Brand New and LBMA (London Bullion Market Association) Approved and all VAT FREE.
Our Dynamic Pricing means that you will always get the Best Possible Price.
We have no hidden costs, the price you see is the price you pay which includes Free Insured Delivery.
Our friendly team are always happy to help with any questions and are available Monday-Friday from 9am-5pm by calling 08004332424.
You can even contact us on WhatsApp, 07747246247.
We want to make buying and owning gold bars as simple as possible and have various payment options available. Card/Bank Transfer/Crypto.
FREE Insured Shipping on ALL Orders
No Hidden Fees
Completely FREE, Full Insured and Tracked Delivery.
No Surprises when you get to the checkout. The price shown is the price you pay.
Dane kontaktowe
Beehive Lofts, Beehive Mill, Jersey Street, M4 6JG, Manchester, Zjednoczone Królestwo
- 0800 433 2424
- sales@bulliongiant.com
- bulliongiant.com
4,7
Doskonała
257 recenzji
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very cheap compared to other online…
Very cheap compared to other online suppliers and fast delivery. Fantastic customer service. Thoroughly recommend.
9 maja 2025
Opinia niezależna
Quick shipment
7 maja 2025
Because you sent to another address
Because you sent to another address, I don’t receive my item
9 maja 2025
Odpowiedź od BullionGiant.com
We're sorry to hear you're unhappy with the service received. We've looked into your order and can confirm it was delivered to the address provided and signed for by you. The GPS delivery data also confirms it was completed at the correct location.
If there's been any confusion or if you need further assistance, please don’t hesitate to reach out directly, we’d really like the chance to help resolve any outstanding issues.
Fast and efficient with great…
Fast and efficient with great communication. All queries responded to quickly. Will definitely be recommending to family and friends!
9 maja 2025
The best service I have ever experienced
The best service I have ever experienced from an online gold seller.
Called to confirm an item was available, the team checked and got back to me in literally a few minutes.
Placed the order online. Really simple, nice step by step process (not sure why others are struggling).
Got my item, 100g gold bar the next day, along with some chocolate, lovely little touch.
100% recommended and have already placed my second order.
5 maja 2025
Avoid at all costs.
Very disrespectful and unprofessional staff. Made multiple unsuccessful attempts to create an account and place a purchase. Awful website and service. Don’t let the reviews deceive you; many of them appear to be fabricated and replicated on Google Reviews.
28 kwietnia 2025
Odpowiedź od BullionGiant.com
I’m really sorry to hear you’re not happy with our service. I’ve reviewed all the communication with our team and can see that some additional documents were requested because the billing address didn’t match the card details provided.
We do clearly state that the billing information must match before we can release any items, this is in place to protect both you as a customer and us as a business.
Looking at the full email trail, it appears that you were kept informed throughout, and the team member handling your request communicated in a polite and professional manner, which you also responded to.
I’d also like to mention that we can see your order was placed successfully and has since been delivered.
That said, I completely understand if this process caused any inconvenience, and I sincerely apologise if it did. If there’s anything else we can help with, please don’t hesitate to get in touch, we’re always happy to assist.
Thank You
Samuel
BullionGiant.com
They are Excellent
They are Excellent. On time delivery and bery smooth online process.
28 kwietnia 2025
Odpowiedź od BullionGiant.com
Thank you for your kind word, it's great to hear that you're happy with your experience. We truly appreciate you trusting us with your gold purchase and are pleased to have met your expectations.
Best service and very low price…
Best service and very low price compared to Gold.co.uk and bullion by post and some other platforms.
Absolutely satisfied 😊
25 kwietnia 2025
Odpowiedź od BullionGiant.com
Thank you so much for your kind feedback Mirza. We're delighted to hear you're happy with your experience, and we sincerely appreciate you placing your trust in us for your gold purchase.
Excellent experience
Excellent experience, high value purchase completed 25/04/2025 collected in person great customer service highly recommended
25 kwietnia 2025
Opinia niezależna
Odpowiedź od BullionGiant.com
Thanks so much for the lovely review. We’re really happy to hear you had a great experience and appreciate you trusting us with your gold purchase. It means a lot to us, hope to welcome you back again soon.
Great service
Great service. Very quick delivery. Product well packed, protected against damage...
Good job...
Will definitely purchase more in the future
22 kwietnia 2025
Odpowiedź od BullionGiant.com
Thank you for your review. We're pleased to hear you were happy with your purchase and truly appreciate you choosing us for your gold investment. We look forward to assisting you again in the future.
Exceptional customer service
The team were so helpful and patient and supported me with purchasing gold (even though my bank made things very challenging). Thank you again for all your help. Excellent service.
17 kwietnia 2025
Opinia niezależna
Odpowiedź od BullionGiant.com
Thank you for your review. We're really pleased you were happy with your purchase and grateful you chose us for your gold investment. We also appreciate you sticking with us through the banking challenges, it means a lot to us.
THE MOST UNPROFESSIONAL AND DISRESPECTFUL COMPANY EVER DEALT WITH!
I had high hopes for this store but I feel so let down. I tried to make an order several amount of times and it wasn’t working. Registering with Bullion Giant and making a payment deemed to be so difficult. In the end, I chose to “pay securely via my bank app” (this meant a bank transfer to bullion giant as a beneficiary). My money was taken out of my bank account and the website stated that the payment had failed. No authorisation or confirmation was sent to my email because an account wasn’t even created. The order didn’t go through although my money was taken. I tried to contact via chat but I was told that the team are closed until Tuesday due to Easter bank holiday. However, I did eventually receive an email from a colleague saying that no order was found. I had to phone my bank to get the payment reversed and luckily in this case I was able to. Had it gone out into pending transactions and not as a faster payment, it would’ve caused me even more trouble. I doubt I’d be using this website going forward.
Update:
Bullion Giant violated Trustpilot guidelines by requesting me to remove my negative review. Following my refusal, the company wrote a response to my review that was illegal and harmful and threatened me that they would go to Trustpilot (which they didn’t do). I was then the one who decided to open a case with Trustpilot to defend myself and my reputation following their slander. Trustpilot conducted an investigation using all the evidence provided to them and temporarily hid my review, along with the companies response. Trustpilot concluded the investigation with:
“Following our previous communication and a thorough investigation into the company’s reply to your review, we would like to inform you that their response has now been removed as it was found to contravene our guidelines on defamation. The reply is no longer visible to the public.
Additionally, we’re pleased to confirm that your review has been reinstated and is now shared on the platform once again. Your experience is one that resonates with many others, and we truly appreciate your contribution in helping others make informed decisions.”
The business has since posted a second response after the first one was removed by Trustpilot. Everything they have responded with is a contradiction to their initial response and how they dealt with the situation. They are dishonest and fake, I would recommend avoiding them at all costs.
19 kwietnia 2025
Opinia niezależna
Odpowiedź od BullionGiant.com
Hi Mimi,
I’m really sorry to hear that you’re unhappy with your experience. I’ve looked into the order and communication trail, and it seems there were several attempts to place an order, but unfortunately, the bank declined the payment each time.
Our payment system includes security measures designed to protect both our customers and our business. This means that additional verification is required, typically through a text or in-app approval, which is standard practice across most online retailers. Without that verification, we’re unable to accept the order.
I also noticed that you reached out to our live chat team over the bank holiday weekend. You were advised that someone would be in touch on Tuesday when the office reopened. However, our sales manager actually reached out to you the same day in an effort to resolve the issue sooner. We understand you were expecting contact on Tuesday, and we're sorry if this caused any confusion. We genuinely thought reaching out earlier would have been helpful and appreciated.
We’ve done our best to assist and resolve the issue, but unfortunately, as the bank declined the payment, this was something outside of our control. We’re truly sorry for any frustration this caused.
If there’s anything else we can do or if you’d like to try placing the order again, we’re here to help
Great stuff and service
8 kwietnia 2025
Simple to arrange with quick delivery…
Simple to arrange with quick delivery and no issues .
8 kwietnia 2025
Satisfaction
Today I received my first purchase and I will buy more ;) I recommend.
11 kwietnia 2025
Opinia niezależna
Great experience
It was first time experience but was supported in every steps before and after and on time delivery as promised.
I will definitely recommend this to friends and Families.
3 kwietnia 2025
Great gold buy company with best price…
Great gold buy company with best price and Miraj helped through the process and made thing easy and comfortable . overall great service , reliability and satisfactory .
19 marca 2025
Opinia niezależna
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