I was disappointed at first, because the doors I had chosen were not in stock. I should have been told at the order time. I called and made another choice, paid the extra and all went well from thereo... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was looking for white glazed internal doors and Buildworld had a number of options and I saw what I was looking for at a good price. Ordering on their website was simple They kept me updated w... Zobacz więcej
Stock charges in return is really scam. Was not informed at time of purchase. Also if you recive defective item and try to replace or cancle order they take ages to solve issue. No call b... Zobacz więcej
House was undergoing extensive renovation, knew I wanted all internal doors replacing but hadn't decided on what. Buildworld had a special order purchase at an unbeatable price, I liked what I saw & d... Zobacz więcej
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Informacje dotyczące firmy
- Dostawca materiałów budowlanych
- również w kategorii:
- Dostawca drzwi
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- Sklep z artykułami hydraulicznymi
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O Buildworld
Napisane przez firmę
At Buildworld, we are dedicated to providing high-quality building materials, doors, and windows to help our customers bring their projects to life. Whether you're a professional contractor, DIY enthusiast, or homeowner, we have everything you need to complete your project efficiently and effectively.
With years of experience in the building supplies industry, we pride ourselves on offering an extensive range of products, from eco-friendly materials to premium finishes, designed to meet the diverse needs of our customers. We specialize in doors and windows, ensuring top-notch energy efficiency, durability, and style for every space.
Browse our collection of
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Dane kontaktowe
Zjednoczone Królestwo
- buildworld.co.uk
JB Kind Doors
4,1
Dobra
623 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 24% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Terrible service, undelivered goods
Website shows stock of materials, you continue to purchase, only to be informed after purchase that there is a long delay for materials. Ordered in oct advised of some doors due in mid November, remaining in January. No communication of expected deliveries and when chased at end of November informed that due in early Jan. chased in January and 4 of the doors were available for delivery so took delivery on the basis that the other two were due shortly. Chase the remaining two doors end of January to be informed that now not due till March.
Company trying to take no responsibility for deliveries, blame supplier and threaten that you can’t send received goods back because supplier won’t take them back. We purchased the doors from you not the supplier!!!
Joke of a company taking your money for goods that can’t be guaranteed when available. Poor customer service with no one on the phone willing to deal with it.
30 stycznia 2024
Opinia niezależna
Delivery guy was a good guy.
17 stycznia 2024
Odpowiedź od Buildworld
Hi,
Thank you for taking the time to leave a review.
I'm glad to hear that the delivery guy was helpful!
We appreciate your feedback and hope to continue providing excellent service in the future.
Best regards,
Buildworld Team
Odpowiedź od Buildworld
Hi,
Thank you for your review!
We're thrilled to hear that your purchase was quick and easy, and that the delivery was speedy. We always strive to provide our customers with the best possible experience, and we're delighted that we were able to meet your expectations.
We hope to have the pleasure of serving you again soon!
Best regards,
Buildworld Team
Website does not allow removal of an…
Website does not allow removal of an unwanted order.
Website memorises Paypal details without permission, and does not allow change to a different account.
Very difficult to trust.
07.12.2023 Trustpilot asked for more details' so here they are:
I placed an order, and went to pay for it with Paypal. Before completing I found it was the wrong Paypal account (currency) and tried to change it to the correct one, but the website would not allow the change or to remove the details. I tried to delete the order and there was no way to do so. I closed out of it and started again and found the Paypal details were still memorised and not possible to edit or remove. Then found the first and second order attempts had been saved as separate orders with no way to delete them.
Had to phone them, and the first order was reluctantly removed after initially saying I'd have to email, but then was told I'd have to email about removing the Paypal details - which shouldn't have been retained anyway.
Almost 24 hours later I received an email asking if I wanted the remaining order deleted, no reference to the Paypal details being retained.
I then found it was now made possible to update the Paypal account and placed the order. Then I received another email asking if I wanted to change the delivery address.
Not a good experience.
6 grudnia 2023
Opinia niezależna
No delivery and still waiting for a refund
Over 3 weeks since I placed my order for paint and I still have not received it or a refund. Contacted Buildworld who said they would chase their supplier and get back to me. They didn't. Seems they have taken my order and money without having the paint to send to me. Paypal are taking forever to refund me as Buildworld have not replied to them.
13 listopada 2023
Opinia niezależna
Solid oak double glazed door
Door arrived in good time , solid good looking door, much admired by my neighbour.
4 grudnia 2023
Odpowiedź od Buildworld
Hi,
Thank you for taking the time to leave a review.
We're thrilled to hear that your door arrived on time and that you're pleased with the quality and appearance of it. It's always great to know that our customers are happy with their purchases.
We hope you continue to enjoy your door for many years to come.
Best regards,
Buildworld Team
Cheap vinyl wrap not pre finished oak
I ordered 5 prefinished oak door liner kits, they sent 5 x vinyl wrapped door frames
I have also been informed since that they charge a 40% restocking fee and defects must be reported in 3 days.
A restocking fee on vinyl wrapped fake oak that I never ordered! Also you tend to unwrap things the day you need to install them so that they don't get damaged, not in the first 3 days. I saw the external packaging was not damaged so didn't think to check the oak I had ordered was fake!
Trying to resolve it with them, I will update when I know more
24 listopada 2023
Opinia niezależna
Great service
22 listopada 2023
Odpowiedź od Buildworld
Hi,
Thank you so much for taking the time to write such a kind review!
We are thrilled to hear that you had a great experience with our service. Our team takes pride in providing exceptional service and it's always great to hear when our efforts are appreciated.
We hope to have the pleasure of serving you again soon!
Best regards,
Buildworld Team
VERY LONG TIME FOR ITEM TO ARRIVE
22 listopada 2023
Odpowiedź od Buildworld
Hi,
We're sorry to hear about your review regarding the delivery time of your order.
However, we assure you that your order was delivered within 5 working days as the order was placed on the 19th of October and was delivered on the 26th of October. We work closely with our carriers to ensure timely delivery of all orders.
We appreciate your feedback and value your business. Please don't hesitate to reach out if you have any further concerns or questions.
Best regards,
Buildworld Team
Generally a Positive experience
Easy ordering; good communication about progress with the order and delivery arrangements; item not yet fitted but appears good quality. Delivery cost was disappointing.
16 listopada 2023
Odpowiedź od Buildworld
Hi,
Thank you for the review!
We're glad you had an easy ordering experience and appreciated our communication about your order and delivery. We take pride in offering high-quality products and are happy to hear you're satisfied with your purchase.
We apologize for the disappointing delivery cost and appreciate your feedback. If you have any further needs or questions, please let us know.
Thanks for your business, we hope to serve you again soon.
Kind Regards,
Buildworld Team
Delivered product as quoted on time
16 listopada 2023
Odpowiedź od Buildworld
Hi,
Thank you for the great review! We're glad to hear that your product was delivered on time and as quoted.
Our team works hard to meet our customers' expectations. If you have any further needs or questions, please don't hesitate to reach out to us.
We appreciate your business and hope to serve you again soon.
Kind Regards,
Buildworld Team
The silver paint is good quality and…
The silver paint is good quality and easy to apply on our flat roof felt. Delivery was couple of days over but can be expected as we are further away from the supplier.
15 listopada 2023
Odpowiedź od Buildworld
Hi,
Thank you for leaving a great review!
We are delighted to hear that you found the silver paint easy to apply and of high quality. While we apologize for any delay in delivery, we appreciate your understanding that shipping to a location further away from the supplier can sometimes take a bit longer.
We take pride in offering top-notch products and excellent customer service, and we're thrilled to know that we have met your expectations. If you have any further needs or questions, please do not hesitate to contact us - we would be happy to help in any way we can.
Kind Regards,
Buildworld Team
Lovely doors cheaper than anywhere else.
14 listopada 2023
Odpowiedź od Buildworld
Hi,
Thank you so much for taking the time to leave us a review!
We're thrilled to hear that you found the doors on our site to be affordable and of great quality. We take pride in offering our customers the best possible prices without compromising on the quality of the products we sell.
We appreciate your business and hope to serve you again in the future.
Kind Regards,
Buildworld Team
For all the world seemed like a fake company…
For all the world seemed like a fake company. After placing an order for stock items I waited a week and no dispatch so I left a message on their chat but no reply. At this point I started to get worried and discovered that the address/phone number for them is for a different location to their 'warehouse' - when chasing for an update by phone the person I spoke to said they couldn't track orders(!) so they'd have to get someone to contact me...which they never did. Another week later I was on the phone again requesting a refund expecting to get the run-around but this has actually now come through. Bizarre - they're simply so badly organised and unresponsive that they don't seem legit! Use at your own risk.
9 października 2023
Opinia niezależna
5S++ Door furniture Supplier. Recommended!
5S++ Door furniture Supplier. Recommended! Good quality products. Exactly as described. Well packaged. Rapid delivery.
12 października 2023
Odpowiedź od Buildworld
Hi,
Thank you for taking the time to leave a positive review!
I'm glad to hear that you received your order quickly and that the products met your expectations. It's great to know that the items were accurately described and well-packaged.
Your feedback is much appreciated!
Kind Regards,
Buildworld Team
Terrible returns policy
Made and order, got an email saying they would take 40% of my refund as a restock charge. Spoken on phone, apparently already dispatched so can’t refund without taking the 40%
Do not use!!
18 października 2023
Opinia niezależna
Excellent service
Excellent service, promp delivery. Excellent product.
Also the delivery driver was extremly polite and friendly.
16 października 2023
Odpowiedź od Buildworld
Hi,
Thank you so much for taking the time to leave such a positive review about our service!
We are thrilled to hear that you had an excellent experience with us, from the prompt delivery to the quality of the product. It's also great to hear that the delivery driver was polite and friendly.
We always strive to provide the best possible service to our customers, and we're glad we could meet your expectations. Thanks again for your review and we hope to serve you again soon!
Kind Regards,
Buildworld Team
Great product delivered on time
16 października 2023
Odpowiedź od Buildworld
Hi,
Thank you for taking the time to share your feedback with us. I'm glad to hear that you had a positive experience with our product and that it arrived on time.
We strive to provide excellent products and services to all of our customers, and it's great to know that we met your expectations.
If you have any further feedback or questions, please don't hesitate to reach out to us.
Kind Regards,
Buildworld Team
Odpowiedź od Buildworld
Hi,
I'm glad to hear that you found the website easy to use and that you were satisfied with the price and delivery speed.
Thank you for taking the time to share your experience. We always strive to provide our customers with the best possible service
Kind Regards,
Buildworld Team
Odpowiedź od Buildworld
Hi,
Thank you so much for taking the time to leave a review!
We’re thrilled to hear that you had a positive experience with our service and that everything was delivered quickly and as described.
We truly appreciate your business and hope to have the pleasure of serving you again in the future.
Kind Regards,
Buildworld Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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