Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Guney was responsive and my order arrived as expected. This is definitely a small business. However, in this case it's the good kind where there's a real sense of ownership and humanity. Beyond... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We will order from Build the Power again. Their customer service was exquisite. We were informed every step of the way of the process from ordering to delivery reorder and delivery again. Build the Po... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I ordered a new generator, it was delayed in shipping but they kept me updated like I have never been. This customer service was five star excellent. I actually could not get mad because they were... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great service. Fast delivery. I had questions and they were very quickly answered. I made an error on my delivery address. When I emailed the correction, he immediately changed it and communicated it... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sprzedaż internetowa

Napisane przez firmę

We are a small but rapidly growing company with a mission to revolutionize the home energy generation industry.Our approach is simple: we make it easy for you to obtain a comprehensive energy system. Unlike other companies and local installation services that have been charging exorbitant prices for energy systems, we are here to disrupt the market and change that.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

70 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Five Stars

Shipped on time and works as advertised

9 stycznia 2026
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Odpowiedź od Build The Power

Thank you.

Oceniono na 5 z 5

We will order from Build the Power…

We will order from Build the Power again. Their customer service was exquisite. We were informed every step of the way of the process from ordering to delivery reorder and delivery again. Build the Power were amazing! Thanks for all your assistance.

15 stycznia 2026
Opinia niezależna
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Odpowiedź od Build The Power

Thank you.

Oceniono na 5 z 5

Smooth Transaction

Smooth transaction, item was functional, they responded to my email quickly.

7 stycznia 2026
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Odpowiedź od Build The Power

Thank you.

Oceniono na 1 z 5

HORRIBLE the most outrageous

We received the most outrageous, ugly, useless, welded an inexplicable piece we did not order and definitely cannot use.
We are having to spend over $200. to have it removed and weld on a typical connection. Welding Stainless steel is expensive. HORRIBLE, EXPENSIVE MISTAKE. I wish I could send you a picture of what we received! 45 years in the custom Fireplace Business, and I have never seen such an albatross for a simple SS burner!!!!

18 grudnia 2025
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Odpowiedź od Build The Power

Thank you for taking the time to share this detailed feedback.

We fully understand how frustrating and unacceptable this experience has been, especially given your extensive background in the custom fireplace industry. This is not the standard we expect or aim to deliver.

After reviewing your message, it’s clear that this issue originates from a manufacturer-side production/welding configuration, not from an installation or usage error. We are currently in direct communication with the manufacturer to identify exactly how this unit left production in this condition and to determine the appropriate corrective action.

We take this matter seriously and are actively working toward a resolution. Once we receive the manufacturer’s response, we will follow up with next steps to ensure this is addressed properly.

We appreciate your patience while we work to resolve this and will be in touch as soon as we have an update.

Oceniono na 5 z 5

Great customer service

Great customer service! I ordered a part I no longer needed. Received a response regarding return/refund immediately. No hassle, no issue. Highly recommend this company.

8 grudnia 2025
Opinia niezależna
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Odpowiedź od Build The Power

Thank you.

Oceniono na 5 z 5

excellent pricing

excellent pricing - most competitive over several sites. Well packaged and protected for shipping. Followed shipping instructions to the letter.

3 listopada 2025
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Odpowiedź od Build The Power

Thank you.

Oceniono na 5 z 5

Great communication and price on my new…

Great communication and price on my new generator. It took a while to come in from Cummins at no fault of Buildthepower. Would recommend them for your purchase.

10 października 2025
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Odpowiedź od Build The Power

Thank you.

Oceniono na 5 z 5

Great customer service

Great customer service. Ordered a part for my Onan generator that was supposed to be able to allow some external connections. In the end, it wasn't the part i needed, Guney was super responsive on all communication, as well as dealing with Cummins technical support to try and figure out the issue! I feel he went above and beyond the typical Customer service you see nowadays! I would recommend Build the power!!

1 października 2025
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Odpowiedź od Build The Power

Thank you.

Oceniono na 1 z 5

Send me the right carburetor

Send me the right carburetor

18 września 2025
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Odpowiedź od Build The Power

Dear Brad, thank you for your review. We can see that what you purchased are 2 Fuel Filters and 1 fuel pump. We delivered 2 Fuel Filters and 1 fuel pump in this delivery which seems correct. You also purchased 3 carburetors as a part of another order you placed with us and this order is not dispatched yet. We will send you an email, sales@buildthepower.com

Oceniono na 5 z 5

I tried to buy an item (now updated)

Update: (from 3 stars to 5 stars)
The owner reached out to me and wanted to see if he could make things right for me. We came to an agreement and now everything is good. I’m very satisfied with this company and I would buy from them again.

Original: (3 stars)
I tried to buy an item. Checkout process went smoothly and I had an order confirmation. A week later I was told that the item is out of stock and the company is awaiting new stock. My order was cancelled by the company. When the item was in stock I was offered a coupon to reorder but the item had jumped in price. I was
informed that the price from my initial order would not be honored. While I may have received the item had I tried putting in a new order, it would have cost me more than my initial order. I ended up never receiving the item from this company. I gave a couple stars for communication and the coupon. Honoring the original order’s price and receiving the item would warrant 5 stars.

6 września 2025
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Odpowiedź od Build The Power

Dear Basil, thank you for your review. We sent you an email to correct the issue and looking forward to hearing from you.

Oceniono na 5 z 5

Fast ordering

Fast ordering, great customer service, they fixed an issue that came from the manufacturer and stood by their word.

16 września 2025
Opinia niezależna
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Odpowiedź od Build The Power

Thank you.

Oceniono na 5 z 5

I Was Impressed Before I Even Got It… deadass.

Although my EcoFlow River 3 hasn’t arrived yet, I want to highlight the excellent customer service I’ve received so far and why i’m even leaving this review. When I asked about shipping, I got a quick, clear, and supportive response. They even offered to speed up my order so it would arrive sooner… That kind of effort and communication really stands out to me and does not go unnoticed. I’ve had extremely bad experiences with customer service so I truly, truly, appreciate it. You guys truly stood out to me in the best way. You’ve earned a loyal customer in me, and I’ll definitely be supporting this company again in the future. I’m happy to keep doing business and will gladly recommend this company to others. Especially because of the insane deals they have for electronics!

B.T.P. on top! 😮‍💨

2 września 2025
Opinia niezależna
Logo Build The Power

Odpowiedź od Build The Power

Thank you.

Oceniono na 5 z 5

Great service, great people!

Wonderful communication and ethics. I preordered an item that was out of stock and as SOON as it was available, the package was shipped. Great service, great people!

14 sierpnia 2025
Opinia niezależna
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Odpowiedź od Build The Power

Thank you.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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