My first-time experience ordering from Buffbunny Collection was an absolute headache from start to finish. I placed an order, and they sent me the wrong pair of leggings. They told me to keep the i... Zobacz więcej
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I learned about this company about 4 years ago. Never took the leap to try it until the end of last year when I saw plus size figures wearing their clothing. Love the inclusivity! I’ve got a wid... Zobacz więcej
Buffbunny has been one of my favorite brands since the beginning. I always know what to expect - flattering support. They have squat proof leggings from my experience as well as supportive bras. Even... Zobacz więcej
I bought these leggings impulsively from IG. I read the reviews right after and they weren’t great, so I emailed them 20 mins after I ordered asking to cancel my order. Customer service was not great-... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Buffbunny Collection was created ultimately for YOU... a woman who embraces her fears celebrates her uniqueness. Our goal is to provide comfort, style, and support for all women to take on new challenges, both in and out of the gym.
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Inni użytkownicy przeglądali również
It's Russian roulette,... it's either OK legging or garbage 🗑
First pair I bought they were nice a Lil on short side for regular fit. I ordered my second pair of a new launch some flare legging and they were HORRIBLE! I got same size as before they were soooooo small not "black" as described more a dark gray and completely see through !!! If I just bent over I would be completely naked !!!! I spent 74$ for that ?! See through unwearable leggings? That's wild quality for that prize! I think I'm done buying from buff bunny I was so bummed about that purchase. I could get that quilty from Amazon for less . Staying with lululemon forever at this point . SMH brands need to just stop over hyping unusable clothes 😒
Love their joggers so much!
Love their joggers so much!! So soft and comfortable, perfect lounge pants.
4.5 Stars Overall
I ordered from Buffbunny for the first time and has since placed two additional orders. For my first order, I tried their Legacy shorts and bra tops. They were shipped within the week and arrived in timely manner. The legacy shorts are thin but still compressive enough that they are supportive. The cut is very flattering. Washed them inside how, line dried, wore them out for my leg day workout. Came back home to find that the material has started pilling! I contacted customer service to no answer. Followed up after giving them a few day since I did contact before the weekend. They did eventually respond and gave me their website's return/exchange policy blurb. Long story short, they ended up refunding me after some more communication. Like I said, I ended up purchasing from them again because I ended up loving their bras. I haven't tried any other of their leggings since but I just hope they last!
Great company
Been ordering buffbunny for close to 10 years
Never had issues with customer service , either with cancelling an order or doing a return, amazing clothes ♥️
Fit is true to size and really size inclusive
LOVELOVE
I ordered the airbrush sportsbra in xs, ribbed seamless scrunch legging (xs) and short (s) and I LOVE THEM. True to size and the most comfortable material.
Shipping was about 2 weeks (to Norway) which I often experience when local taxes and duties are not included - not a complaint but international (norwegian) shoppers should be aware of this.
slow shipping
ordered the fastest shipping option which costs £30 and its been 2 weeks. still not even left the US. completely BS. dont order the fastest one if ur international.
Absolutely love every item I’ve…
Absolutely love every item I’ve received. Amazing quality such cute stuff!!
Customer for Life
I have ordered multiple times and absolutely love this brand. Some of their styles fit differently (even though it’s the same size, obviously different fabrics fit differently). The grounds app is the absolute best too. I have never had an issue with this brand or their customer service. I will continue to come back because of the quality and customer care.
No help for the customers
No help for the customers. I made a mistake in my shipping address, and the only option was to contact them by email (which I did seconds after the confirmation). There was no way to cancel the order or call them to fix my error, and by the time they responded to my second email, they told me there was nothing they could do. The system is not set up to benefit the customer; otherwise, they would have a way to cancel the order or call. Ultimately, they get their money, and the customers are stuck with no product or money. Had I been able to cancel the order, I would have bought the same product and ensured the shipping address was accurate. I have watched Heidi from the beginning of her YouTube videos to seeing her success now, and I'm proud of her and rooting for her, but this needs to change to benefit both parties, not just the BuffBunny company.
Great brand that many haven't heard of yet
I've purchased several pieces of workout/leisure wear from Buff Bunny and have found the style and more importantly, the quality to be excellent. I look forward to their next launch.
They tricked me
They tricked me! I was going to buy the phantom jacket for $68 with a coupon and then right then I hit the button that said order or pay now, the price jumped up by $10 without any warning! Big scam and lied about price.
This company is a BUNCH OF CROOKS!!!
This company is a BUNCH OF CROOKS!!!
1) There is literally no effective customer support service...only automated emails that do absolutely nothing for you. There is literally no phone number to call, nor even a real human to talk to.
I simply wanted to exchange a pair of my wife's new leggings for the next size larger (got her two different pairs and they fit differently). The only thing I ever received was a useless repeating automated email.
2) I purchased my wife's legging pairs right before Christmas when their ENTIRE WEBSITE was discounted on sale. Now they refuse to exchange any and all discounted items.
This literally means that NO ONE can return whatever they ordered.
Like I said... BuffBunny is a bunch of greedy thieves that do not care AT ALL about the people that buy their products (aka the people that are the entire reason they're even in business to begin with).
Horrible quality and customer service
Horrible quality and customer service.
Received defective leggings and the company refuses to return my emails requesting a return label. I shouldn’t have to pay return shipping for a defective pair of leggings. BUFFBUNNY IS A JOKE.
My husband purchased from them on…
My husband purchased from them on November 5th for a Christmas gift.
The company will not return or exchange past 30 days even though it was a Christmas gift. If you do order, the sizes run smaller than their sizing chart. I will not order there again. We were out $250.
No Exchanges even if they don’t fit
I’m sure the clothing is great but they don’t offer exchanges on sale items (stupid) or gifted items — even with tags. I don’t want any money back, I literally want sizes that fit me and they will not do it. So…I guess I’ll never know if they are good or not🤷♀️
Although I don’t mind their leggings…
Although I don’t mind their leggings (the very few I purchased), I don’t exactly appreciate it when they offer incentives and don’t disclose who their winners are (because it’s a lie). I placed an order for a chance to win a gift card for 10 people who places an order and when I asked who won, they said they will get an email… uhm every company I’ve heard of ALWAYS discloses their winners. For that reason alone I will no longer shop here as I don’t appreciate companies who are dishonest. Sad that this is “woman owned”. I will stick with Alphalete for now.
Zero customer service, DONT HAVE A PHONE NUMBER AND WONT CALL
1-the clothes and quality have been great so far. I love the material, seams are good and good quality BBUUTTT
2- if u have one single issue, getting in touch with someone is a joke!! They have out grown the current small number of employees and won't hire more people, instead, they legit DONT REPLY, or give a dry answer, repeatedly despite your growing concern. I was saying 2 weeks ,no response or my money after the return had been delivered, was starting to appear to be fraud, I too was doubtful if i got the taxes back but didnt bother pressing foward...I wish the negative reviews would cramp thier business enough to realize they are treating people wrong and just preventing more money being made, they have good products, but dont expect to buy something from here and plan to be treated with respect or even with a deserved response..who ever runs this business is NOT a smart one on the consumer side, they appear to be UNGRATEFUL and greedy. I sent an email telling them, like the way I had been communicated with ,is what we expect from large corporations, not small businesses. Because they kept saying we are a small business, like I'm aware hence why I chose to spend my money with yall, BECAUSE I WANT THE CONSUMER CARE of a small business ,NOT a cooperation. My family has owned a small business my whole life, and not once did I ignore a consumer, NOT ONCE. This is not just one bad review ,there are MULTIPLE on here, they have 2.5 stars for gosh sakes ,all from how they treat their customers.
Impressed!
I ordered a purple pair of Legacy leggings and a yellow Monarch bra. Since 2021, I’ve purchased several Legacy leggings as well as Spin and Rosa leggings, and a Monarch bra. I have a huge collection of branded leggings, but the Buffbunny leggings are the ones I most reach out for. The quality and design of these leggings are unmatched - so beautiful and flattering. I think they’re perfect in every way. They never roll or slide during my workouts. I don’t understand bad reviews that refer to the quality or sizing. I’ve never had any issues.
OK, delivery to EU (Croatia) takes a couple of weeks, and you have to pay your VAT, but you have to do that anyway when you shop on the US sites. The leggings are far superior to anything you get in Europe, so I think it’s worth the extra cost. You get what you pay for.
Keep up the great work, Buffbunny.
They no longer accept returns on a huge…
They no longer accept returns on a huge portion of their products. Quality has slipped and sizing is unusual.
I used to love this brand
I used to love this brand. Not anymore. Last "launch" I ordered from the Canadian site as a Canadian. Not only did it take a week to ship my order then they cancelled some items (it was a sweat suit) and then shipped the items from the USA leaving my with a hefty customs charge. Never again.
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