Btrendy 

Support is atrocious, sent an email last night, still no answer, tier 2 account just went disabled by itself

I entered the platform today hoping to do some work for a client when i found out my ltd tier 2 account became a free account by itself. Sent a support ticket through an almost non existent channel (thanks to an useless bot barrier) and still no answer. Not even a "we´re looking to see what is wrong" email

Wow

These guys are scammers that will take your money and run. The software is absolute garbage and doesn't work as advertised. I had a bad feeling about dealing with them and should have listened. I bought from the AppSumo marketplace, so I recommend everyone to refund from there, and if you purchased the upgrade, put in a CC dispute. Hisham and Omar are thieves, and I would not deal with them. They are the executive leadership team. They break their terms by not honoring credits, and their system locks down data, as others have said, and quickly eats up tons of credits. They break promises, don't follow through, and don't answer support emails. Stay far away from them and never do business with them EVER!

Btrendy company is a fraud. I urge everyone to refund your purchase immediately.  I bought it from AppSumo, and they stole my money! 
 
I was able to get the AppSumo refund back, but I was unable to recover the $99 upgrade from their website. Here is a review that sums up how bad the software is. AppSumo gives you a 60-day refund, but don't buy the $99 upgrade from their website.
 
Credit Hog, Your data is locked down; support nonexistent
 
After extensive testing, I can't recommend Btrendy. You are better off going with EezyCollab, which now drastically outperforms Btrendy and is also on AppSumo for only 10 more days.
 
The support team sometimes doesn't get back to you for days or weeks—a huge red flag.  Eezy Collab gets back to me quickly with any concerns.
 
What I don't like is that it is a credit hog.  When you do basic tasks, you will be surprised to know that your credits get eaten up quickly.
 
One thing that shouldn't be using credits is when you search and see 10 influencers on a page. You review them before deciding which ones to export or create a list with.
 
Btrendy charges you as a credit once you click on each page to review the following 10 influencers, which I find ridiculous since you don't even know if they are a fit yet!
 
It makes sense to charge credits when you export the influencers you have reviewed and chosen, but you shouldn't be charged credits navigating from page to page, especially when you have over 1000 pages of targets to review.
 
EezyCollab has higher limits than Btrendy, so I picked that tool up first.
 
Why your data is locked down: I find it hard to navigate the software without needing to use a credit, which EezyCollab doesn't force you to do.  You can only choose one influencer at a time to save to a list, while EezyCollab allows you to choose them all by page without consuming credits.
 
You can't bulk email influencers but only send an email one at a time. Software is supposed to make your life easier, not harder.  EezyCollab allows bulk emailing.
 
Btrendy doesn't have LinkedIn and has no plans to add it, while EezyCollab already added LinkedIn and Twitter.

Bought the top-tier Appsumo deal. They reached out to me and offered extra lifetime credits for $99 per packet. I bought two at $198. They credited the credits on the first month and then put me back on the original Appsumo deal. I contacted them twice but crickets. This sems like an obvious cron crediting bug, but their lack of support for issues like this amounts to stealing. Avoid.

Dear Btrendy Team,

I recently opted for a Tier 4 license, with the expectation that it would streamline part of my overall process. Unfortunately, despite activating the deal, this upgrade has not been reflected on my Btrendy account.

I initially contacted Appsumo support regarding this issue, and they informed me that the problem was on Btrendy’s end. I must express my disappointment with the support process so far. Firstly, contacting your support team was a challenge. Your "Contact Us" page is currently blank, and the chatbot on your site was unable to provide any helpful guidance, only directing me to reach out to support.

After obtaining your support email through Appsumo, I was informed by your team that the issue was actually with Appsumo. This back-and-forth has been frustrating, to say the least. Upon adding the Appsumo support team to the email thread, your support team finally acknowledged that the issue was indeed on your end and assured me that it had been escalated to the IT department for resolution within a few hours.

However, it has now been almost 48 hours, and I have yet to see any resolution or receive any further communication from your side. The lack of response is concerning and does not align with the expectations I had when choosing your service.

I hope this matter can be resolved promptly. If this is the standard of support I can expect moving forward, it does raise concerns about the future of our business relationship.

I look forward to your prompt attention to this matter.

Best regards,