Browse has a great front for being honest - I thought I did a thorough check when I ordered a product. Completely a scam. Looked like everything was good, told me the product would take 8-12 weeks w... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Product never rec’d. Emailed & got a ridiculous response, including perhaps a family mbr or neighbor retrieved it from the mail?? That assuredly did NOT happen. Would give -0- stars if given the o... Zobacz więcej
I have received a radio that wasn't what I expected. Being tiny. No instructions for use. Found how to scroll waveband but can't lock onto any station. Very very annoyed and disappointed. Once bitt... Zobacz więcej
Reakcja na opinię
My order comprised of several articles, however, the main one was the floating globe which to this day has never arrived. I am trying to reach some sort of customer support to let them know I can’... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Browze is dedicated to elevating your space with a beautiful selection of home and kitchen products at fair prices. We hand-source every product to meet our style, quality and pricing standards to make your shopping experience stress-free. Get inspired and upgrade your space with products meant for every moment.
Dane kontaktowe
1,8
Słaba
228 recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I love the app
I love the app! You can find everything, definitely gonna use this site again!!!
22 stycznia 2021
Opinia niezależna
Odpowiedź od Browze
Hi Sarah,
I am thrilled to hear that you had such a positive experience shopping via our app. Happy shopping!
Regards,
Emma Cameron
Community Manager
This site is great
This site is great! There is always something on there I've been wanting.
22 stycznia 2021
Opinia niezależna
Odpowiedź od Browze
Hi Tamara,
Glad you enjoyed your experience shopping with us, Tamara!
Regards,
Emma Cameron
Community Manager
I’ve had a great experience with this…
I’ve had a great experience with this site! I can’t wait to order more from them!
22 stycznia 2021
Opinia niezależna
Odpowiedź od Browze
Hi Jalaine,
I am thrilled to hear that you enjoyed shopping on our website! I hope you'll continue to find unique products and great value via Browze.
Regards,
Emma Cameron
Community Manager
Great app
This app is great. you can find everything in one place. Recommended to all 😀
21 stycznia 2021
Opinia niezależna
Odpowiedź od Browze
Hi Nina,
Thank you for your feedback. I hope you'll continue to find unique items via our Browze app!
Regards,
Emma Cameron
Community Manager
One of the worst companies I've ever…
One of the worst companies I've ever dealt with. Back and forth with them for over a month to get a refund for an item never received. (Still not sure the refund has been issued.) They wanted me to send a picture of the packaging, and then of each item I did receive (which were all junk), and then said they needed special approval from a supervisor to issue a refund. It was ridiculous jumping through hoops for a simple ($17) refund. Will never order from them again!
22 grudnia 2020
Opinia niezależna
My order came with a missing piece
22 grudnia 2020
Opinia niezależna
Odpowiedź od Browze
Hi Rose,
We are so sorry to hear that the product you received was missing a specific part. I have reviewed your case and it looks like someone from our team had reached out to you on December 17, 2020 via email. We would be happy to reship the product to you.
If you have any questions or concerns, feel free to contact our support team who would be happy to help. You can email us at support@browze.com.
Regards,
Emma Cameron
Community Manager
Womens' baseball cap with tie downs…
Combination baseball cap with tie downs for women was a unique product and performed perfectly on long convertible rides. Good product/long shipping time though.
4 grudnia 2020
Opinia niezależna
Odpowiedź od Browze
Hi Kim,
I am thrilled to hear that you were satisfied with the product and service you received. Thank you for shopping with us and I hope you'll continue to find unique and great value for your money via Browze!
Regards,
Emma Cameron
Community Manager
Ordered a pocketbook but was very happy…
Ordered a pocketbook but was very happy with it
25 listopada 2020
Opinia niezależna
Odpowiedź od Browze
Hi Carol,
I am so thrilled to hear that you happy with the product you received. Thanks for shopping with us!
Regards,
Emma Cameron
Community Manager
Merchandise was never received.
14 listopada 2020
Odpowiedź od Browze
Hi Randy,
I am so sorry to hear that you are still waiting to receive your package!
I have reviewed your case with our support team and it looks like your package is currently in transit to the destination country. Please keep in mind that our shipping times vary and can take anywhere from 3-5 weeks to be delivered.
In the meantime, if you have any questions or concerns, feel free to contact our support team who would be happy to help. You can email us at support@browze.com.
Regards,
Emma Cameron
Community Manager
Excellent value and service
I was initially worried when ordering from this site, but my worries were unfounded. The items I have purchased are exactly as described. They are excellent value and well made. I trust this company and will continue to buy from them
13 listopada 2020
Opinia niezależna
Odpowiedź od Browze
Hi Nancy,
I am thrilled to hear that you enjoyed your shopping experience with us. Our team works hard to provide our customers with the best possible shopping experience, so it is wonderful to hear that you were happy with the service provided!
Regards,
Emma Cameron
Community Manager
I ordered something from you in June…
I ordered something from you in June and still haven’t received it.I hvethe payment and numbers from the bank can you please tell me what I ordered and y I have not gotten it yet ty c
Carol Goodell
9 listopada 2020
Opinia niezależna
Odpowiedź od Browze
Hi Carol,
I am extremely sorry to hear that you were not happy with your experience!
I have reviewed your case with our support team, and it looks like your package was delivered to your mailbox on August 5, 2020.
I've have sent you a separate e-mail to the e-mail address linked to your customer profile, but please let me know if there's anything else I can do to assist and I would be happy to help!
Regards,
Emma Cameron
Community Manager
Excelente service
5 listopada 2020
Odpowiedź od Browze
Hi Hilda,
I am pleased to hear that you enjoyed your experience shopping with us! I hope you'll shop with us again soon.
Regards,
Emma Cameron
Community Manager
Great products...only down side is VERY…
Great products...only down side is VERY SLOW shipping....wont order again because of that.
5 listopada 2020
Odpowiedź od Browze
Hi Marilyn,
While you may wait longer for your purchase to arrive, it is because we source directly from manufacturers to get customers great prices and product quality. No middlemen markups! I am pleased to hear that you were happy with the products you received!
Regards,
Emma Cameron
Community Manager
I was not happy with the quality
1 listopada 2020
Odpowiedź od Browze
Hi there,
I am so sorry to hear that you were disappointed with the quality of the product you received! Our products must pass a 9-point standard of quality test to ensure that that your purchasing expectations meet reality. Our team is always looking to improve our quality testing methods, so I will definitely pass on this information to our merchandising team.
In the meantime, our customer support team would be happy to help make this right, please email us at support@browze.com.
Regards,
Emma Cameron
Community Manager
Odpowiedź od Browze
Hola Julio,
Estoy tan encantada de escuchar que disfrutaste de tu pedido. ¡Espero que vuelva a comprar con nosotros pronto!
Saludos,
Emma Cameron
Administrador de la Comunidad
Browze has awesome merchandise and…
Browze has awesome merchandise and wonderful customer service. And the items I have purchased are beautiful. I will be back!!
30 października 2020
Opinia niezależna
Odpowiedź od Browze
Hi Marie,
I am so delighted to hear that you enjoyed your order, and experience with our customer service team. Happy shopping!
Regards,
Emma Cameron
Community Manager
They send email acknowledging the order…
They send email acknowledging the order and took the money out but never shipped the items
29 października 2020
Odpowiedź od Browze
Hi Joseph,
I am extremely sorry to hear that you were not happy with your experience!
I have looked into your case with our support team, and it looks like your package is currently in transit to the destination country. Please keep in mind that our shipping times vary and can take between 3-5 weeks to be delivered. I can assure you that your package will be delivered within that time frame.
If you have any other questions or concerns, please email us at support@browze.com.
Regards,
Emma Cameron
Community Manager
Very happy with this product
Very happy with this product. I use it everyday. I would definitely recommend it.
26 października 2020
Opinia niezależna
Odpowiedź od Browze
Hi Terri,
I am so happy to hear that you enjoyed your order! I hope you'll shop with us again soon.
Regards,
Emma Cameron
Community Manager
I am so happy with my order excellent…
I am so happy with my order excellent service...Good quality better than expected prompt service...I am very happy.
23 października 2020
Opinia niezależna
Odpowiedź od Browze
Hi there,
I am elated to hear that you enjoyed your order!
Our team works extremely hard to provide the best service possible to our customers, so it is wonderful to hear that you were happy with the service provided. I hope you'll shop with us again soon.
Regards,
Emma Cameron
Community Manager
Con Merchants
Ordered 3 2.5 HDD External Case's via a link on Facebook Ad priced in $ (Trending Deals.co.uk).Found out after I placed the order I could get similar item on eBay a great deal cheaper.So I tried to cancel the order same day and told to late it had been sent to supplier.I believed item was coming from a UK supplier and NOT CHINA,which was the case.As I did not want the cases I was told I could get a refund on returning the case's.You have to return them to the USA in order to get a refund which tracked was expensive(which I could not afford,so ending up keeping something I did not want.As far as I'm concerned they are con merchants:Charging exuberant prices for cheap Made in China Junk sent from China and to get a refund return to the USA.Warning Do Not Buy From Them.....
26 lipca 2020
Opinia niezależna
Odpowiedź od Browze
Hi Robert,
I'm extremely sorry to hear that you weren't happy with your order. Unfortunately based on your profile information I'm unable to find the specific details of your order, but if you send an e-mail with your order information to support@browze.com with the subject line ATTN: Henry Hayes, I would be happy to issue you with a refund.
Regards,
Henry Hayes
VP of Customer Experience
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.