Brookhollow Cards Recenzje 

7806
•
Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We have used Brookhollow for years because of your excellent selection and value. Where else can you get free foiled envelopes? The cards have a nice weight to them, not flimsy. Love that I can custom... Zobacz więcej

Oceniono na 5 z 5

I continue to be impressed and pleased with Brookhollow! The cards and envelopes are fine and will be much appreciated by friends and family. The best part was my engagement with the Brookhollow rep... Zobacz więcej

Oceniono na 5 z 5

Brookhollow produces a high quality product. The final printed product looks great and professionaI. I love that I am able to customize the front, back, and inside panels easily (It's fun too). Th... Zobacz więcej

Oceniono na 5 z 5

As usual, Brookhollow did an exceptional job with our card order. The website is easy to use and the whole ordering process went very smoothly. The cards and personalized envelopes are beautiful. Th... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z kartkami z życzeniami
  2. również w kategorii:
  3. Druk cyfrowy
  4. Sklep stacjonarny
  5. Usługi dla biznesu
  6. Usługi poligraficzne

Napisane przez firmę

Brookhollow is quite simply passionate about greeting cards. In our electronic world where millions of emails, texts, and instant messages are exchanged daily, we know that a traditional hand signed Greeting Card can grab someone’s attention unlike most other forms of communication. Think back to the last time you received an unexpected card from a friend or associate . . . the appreciation you felt that someone put the time and thought into sending you a card. Brookhollow knows that a quality card, professionally printed with your personal message or brand, at the best value, is an effective way to promote yourself or company with others.

Satisfaction Guarantee

Our products come with a 100% satisfaction guarantee.

Our products come with a 100% satisfaction guarantee. If you are unhappy with your order for any reason, you may return it for an account credit within 30 days. You may return your order to: Brookhollow Returns, 12750 Merit Drive, Suite 900, Dallas, TX 75251. For additional questions, please contact our customer service team at 1.800.272.4182.

Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

8 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 69% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(7806)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 238

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I had never created my own card before

I had never created my own card before, but I found it very easy to do on this website. I was very pleased with the finshed product - good quality. Even though other websites said my picture had low-res; the finished product from Brookhollow was excellent!!!

1 grudnia 2025
Opinia niezależna
Oceniono na 2 z 5

Unreliable Shipping

Unreliable Shipping
I placed our order on 11/13/25 and paid for expedited shipping so we would be able to send them out before Thanksgiving. I called on 11/20 to check the status because the tracking information wasn't showing anything. The lady on the phone (forgot to write her nme down) was very helpful. She said UPS wasn't updating their tracking lately and ordered a reprint free of charge to make sure we got our cards. On 11/25 I called back because we had not yet received the cards that we paid extra to have delivered by 11/24. This time I got Mariah. She said that the order was delivered on 11/17. I assured her it was not and that all I wanted was a refund of the extra I paid for expedited shipping. She actually said that she wasn't disputing that we hadn't received our order but it had been delivered on 11/17 so they had satisfied the expedited shipping. When I pointed out that delivery doesn't count unless it's delivered where it was supposed to go, she put me on hold and spoke with a supervisor. She came back and said they would issue a credit for the incresed shipping costs but would not refund our money. The original and replacement cards arrived on 12/1/25 which is 7 days after they were supposed to. The quality of the cards is phenomenal. But the dismissive tone and absolutely ridiculous assertions about having satisfied the expedited shipping will likely prevent us from using Brookhollow again. That's really sad because we have ordered cards for our business from this company for years.

25 listopada 2025
Opinia niezależna
Logo Brookhollow Cards

Odpowiedź od Brookhollow Cards

Thank you for taking time to provide feedback on your recent order. We are constantly working at improving the customer experience, and appreciate all feedback. We're sorry to hear you experienced poor service from our shipping partner and less than stellar service from our customer service team. We value your business and sincerely hope you will give us another chance.
Brookhollow Cards

Oceniono na 1 z 5

I didn't receive my order

I didn't receive my order. The label was created, but not shipped. When I called to check on the status two weeks after I received the tracking number, I was told that they would reprint the order and send it via regular mail. I had originally paid extra for three-day delivery, but now I would have to wait another 1-2 weeks. Ultimately, I decided to cancel the order and placed it with another company. This was very frustrating because we needed to send those cards out this week.

2 grudnia 2025
Opinia niezależna
Logo Brookhollow Cards

Odpowiedź od Brookhollow Cards

Thank you for sharing this feedback with us. We sincerely apologize for the inconvenience you experienced. We understand how frustrating this is for you. We hope you’ll give us another chance next time you need greeting cards.
Sincerely,
Brookhollow Customer Service Team

Oceniono na 5 z 5

Great Experience

From the very first interaction to the final delivery, Brookhollow Cards exceeded every expectation. Their commitment to quality was evident in every detail—the craftsmanship of the cards, the vibrant printing, and the thoughtful finishing touches all spoke volumes about their dedication to excellence.
The process was seamless and stress-free. Communication was clear, timelines were honored, and the end product was nothing short of stunning. Each card felt like it was made with care, perfectly balancing elegance and durability.
Brookhollow doesn’t just deliver cards; they deliver confidence, reliability, and artistry. It’s rare to find a company that truly fulfills its promise of quality from start to finish, but Brookhollow Cards does exactly that. I couldn’t be more impressed.

1 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

The Cards are not Creased

None of the cards have the crease for folding on.
When we fold them, they don't look good anymore.
I am very disappointed and will probably need to find a new company to order cards from next year. We have all signed them and there is no time to have them fixed.

1 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Very Poor Quality and NO customer support

Cards were in poor condition, never received a call, email or chat back from their customer service. I sent photos of the poor quality and multiple emails and chats. Never again.

28 listopada 2025
Opinia niezależna
Logo Brookhollow Cards

Odpowiedź od Brookhollow Cards

Thank you for your feedback, Christine. We are sorry to hear you were not satisfied with your order. Our records indicate our customer service team emailed you back regarding your concerns on November 24 to offer you a full account credit on your order. If you're still interested in this store credit, please contact us at 800.272.4182 (Monday - Friday, 7AM CST - 6PM CST), or service@brookhollowcards.com.
We sincerely hope we can resolve this issue for you and keep you as a valued customer.

Oceniono na 5 z 5

Very Happy!

The cards arrived timely and, in these times, most importantly, at a great price. They are just a pretty as cards from your competitor and at half the cost!

24 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Beautiful and Quick

I was genuinely impressed with these Christmas cards. The designs are beautifully crafted and festive. The print quality is crisp, the colors are vibrant, and the cardstock feels sturdy and premium. Even during the busy holiday season, the cards were delivered quickly and in perfect condition.

25 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

The whole process is easy and fast

The whole process is easy and fast! We've ordered several times before and I love that my order history is there so I can see what I've done before.
We received our most recent order of 425 cards very very quickly (within days!) All was perfect :)

1 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

DO NOT USE THIS COMPANY!

DO NOT USE THIS COMPANY!! I received a promo email with a special link which expired at the end of November 25th for a 30.00 credit. When I put the order together and went to check out the credit did not carry over. On the 25th I tried to online chat to resolve it and got ghosted, I called and got ghosted. The next day I called and got hung up on so I called back AGAIN, asked to speak with a manager and he was absolutely no help and just said it's expired I needed to do it on the 25th. Really?? after these employees dropped the ball now it's my fault?? Unbelievable that no one would take responsibility for the incompetence. In the future, just say sorry and fix what went wrong.

25 listopada 2025
Opinia niezależna
Logo Brookhollow Cards

Odpowiedź od Brookhollow Cards

Thank you for sharing this feedback with us. We want to apologize for the inconvenience you experienced using your store credit and trying to contact our customer service team. Our promotions have expiration dates but we generally try to accommodate special circumstances. We have added a $30 store credit to your account which is valid for 365 days. We appreciate your business and hope to keep you as a customer.

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