Gorgeous Free Spirit solid bronze horse. Lots of detail. Quick and easy process including, ordering, payment and shipping. Goods received within 2 working days - beautifully and safely packaged. This... Zobacz więcej
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Zobacz, co mówią recenzenci
I am completely bowled over by the quality, weight, size and detail of the Odin bust and Viking long ship I ordered. Exquisite, They came on time, extremely well packaged, very good service. The qua... Zobacz więcej
I just received delivery of “Large Hare Moon Gazing Bronze Sculpture by Dean Kendrick (Richard Cooper)”. It is even more beautiful than I imagined. Beautifully made, with real presence (or “soul” as I... Zobacz więcej
Really pleased with my order - A Medieval Knight on Horseback - It’s a gift for my son and is even better than I thought it would be. He’s going to love this! It is beautiful. Extremely well packed a... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
One of the Largest Selections of Bronze Ornaments & FIgurines in the UK. Chose from beautiful contemporary and traditional Real & Cold-Cast Bronze.
Dane kontaktowe
Gloucestershire, Zjednoczone Królestwo
- info@bronze-gifts.co.uk
- bronze-gifts.co.uk
4,9
Doskonała
624 recenzji
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AVOID!
Created account when I ordered a bronze statue, however my order info didn’t show and the page said error. I emailed the business and was emailed back a day later saying my item had been ordered and the item will be sent the next day so the day after that I would receive the statue. The day it should have arrived I received an email with my tracking info (which Royal Mail link said it didn’t exist or not yet collected). I emailed the business and they said it would be with me the day after. I emailed stating it should have been delivered today not tomorrow. They apologised and said their warehouse must not have seen the computer system that stated it was priority and it was their fault. They never offered me a discount or partial refund . They simply said they were sorry and they are a small family run business with fantastic reviews. I emailed back stating that’s not my issue and my problem and for a small family business I’d have expected a better service. They were in the wrong and gave me incorrect info and posted my item late. I’ll never use this company again. Poor customer service and rude!
19 września 2024
Opinia niezależna
Odpowiedź od Bronze Gifts
It is true that your order slipped through the net and unfortunately arrived late. As stated in our emails, we are very sorry about this.
We offered you the option of returning the item (with a pre-paid label) or a partial refund as an apology for the late arrival.
As for being rude, I must strongly disagree. At no point were we rude. In fact, you were the one who referred to our warehouse staff as "morons" and your last email used profanity!
Again, we are very sorry for the late delivery, and can understand your frustration -- but I feel your comments are not justified.
Great product
2 września 2024
Good product and arrived well packed…
Good product and arrived well packed and on time.
RobertCrapnell.
26 sierpnia 2024
Fast service
Fast service. Easy to order. Loved the sentiments on the packaging. The figure was so lovely a good purchase for a very dear friend.
27 sierpnia 2024
Excellent customer service
Excellent customer service. Ordered a staute that was damaged in shipping, Bronze gifts sent me a replacement with no fuss or hassle. Would order again
31 sierpnia 2024
Opinia niezależna
Excellent
Excellent. The test of a company is the service when things go wrong. There was an IT blip, but service was polite and helpful and successfully solved. Bronze Hare statue has pride of place on the mantelpiece
22 sierpnia 2024
Opinia niezależna
Great communication from Stephen
Great communication from Stephen, my order arrived when they said it would, no problems👍
5 sierpnia 2024
A nice product at a reasonable price.
5 sierpnia 2024
Just what I ordered and am sure my…
Just what I ordered and am sure my friend will love it so thank you. It took longer than it should have to arrive
as parcel was sent to Coventry in error !
I have ordered this item before and recipients have been delighted.
30 lipca 2024
Easy website to navigate
Easy website to navigate. Good pictures of the products.
Quick delivery.
Extremely well packaged.
1 sierpnia 2024
Love the figurine
Love the figurine and very fast service. Also asked a question before purchase and reply came back on the same day.
31 lipca 2024
They kept me informed about when it…
They kept me informed about when it left the factory and when it would be delivered. They were quick and efficient and I'm very happy with the product.
25 lipca 2024
Efficient delivery of a new purchase
I had a great experience buying a cold bronze graduation figurine from bronze-gifts.co.uk and dealing with Stephen Bosco. It needed to be delivered quickly, which he implemented and so it got to my niece on time for her graduation ceremony.
30 lipca 2024
Opinia niezależna
The Lady singer was beautiful,had many…
The Lady singer was beautiful,had many a compliment on her .
2 lipca 2024
Satisfied customer
Company responded quickly and item arrived before date I was given. Packaging was excellent for a delicate item.
1 lipca 2024
The item I bought was well packaged
The item I bought was well packaged, and I am very pleased with the item.
3 lipca 2024
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