I ordered a fully knitted Christmas…
I ordered a fully knitted Christmas Jumper with a raised Christmas Tree and Teddy Bear made of wool in front, it looked lovely.
What we received was a cheap looking none woollen top and the Christmas tree and teddy bear were printed.
I contacted Customer Service to return the item and get a full refund. They kept offering me discounts to keep the jumper and I kept refusing as I wanted a full refund. Eventually they told me I had to return it to China but I had to pay the shipping costs, I refused and demanded they provide prepaid shipping for me to send back. That was 3 days ago and they are now ignoring me.
I wish I had checked here before buying from this company as it seems this is their way of doing business (conning people).
Keep away and don't go near them.








